Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,260 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,260 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

Write Your review

Tell us how Adulttoymegastore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, well wrapped, discrete, delivered promptly”

Helpful Report

Posted 2 years ago

Hey M, we're thrilled to hear you had a positive and enjoyable experience with us from start to finish! Thanks so much for your 5 star review 🤩

Posted 2 years ago

“The items arrived really quickly. When one was faulty they had a process but agreed pretty quickly and resolved.”

Helpful Report

Posted 2 years ago

Hi there, thank you so much for your continued understand around our policies and procedures we have in place to deal with this kind of situation. We're glad we could get this sorted for you relatively quickly and hope to see you again sometime soon 😊

Posted 2 years ago

“I found ATMS brilliant in all respects. They kept me informed the whole way with when my product was prepped for pick-up when it was picked up, and right through until after the package had arrived. I felt very secure in the knowledge that they were keeping tabs on things and let me know once or twice a day where my item was. I would certainly recommend ATMS to anyone interested in purchasing the type of items they stock.”

Helpful Report

Posted 2 years ago

Hi there, thank you for taking the time out of your day to leave us such in depth and thoroughly thought out feedback! We here at ATMS definitely understand the want and need to keep an eye on your package, but we understand moreso when you are buying products of an intimate nature such as the ones we sell. Providing clear and transparent updates every step of your orders journey gives our customers peace of mind and lets you know that we want to take care of you from start to finish. ☺️ Thanks again for the review!

Posted 2 years ago

“Thanks so much for getting my order together. I loved 🥰 your message card that told me I have been a very naughty boy . Loved it 🥰”

Helpful Report

Posted 2 years ago

Hi there, we're so glad to hear you loved our naughty thank you cards! We really are so proud of you 😉

Posted 2 years ago

“Was a bit dubious because it's a site I'd never heard of with no physical store but gave it a go late one evening. My parcel was dispatched the following morning and delivered the next day in a plain gray courier pack. Product was a known brand at a cracking good price, can't beat that, will definitely shop here again !”

Helpful Report

Posted 2 years ago

Hi there, we fully understand the hesitancy but we're so glad you decided to give ATMS a go! Welcome to the team, we're happy to have you here and can't wait to see you again 🥳

Posted 2 years ago

“Was kinda weary at first buying from this site as I wasn’t sure if their reputation for their toys and was pleasantly surprised”

Helpful Report

Posted 2 years ago

We're thrilled that you decided to give us a go - thank you so much for the 5 star review! 🤩

Posted 2 years ago

“Great products always delivered fast and well packaged.”

Helpful Report

Posted 2 years ago

Hiya 😊 Thank you so much for the 5 star rating! We strive to always provide a great shopping experience and we're so glad this was your experience!

Posted 2 years ago

“All products I have brought have been as described, great delivery time, and customer service would recommend to anybody”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating! We appreciate your kind words and your recommendation, and can't wait to see you again 🥰

Posted 2 years ago

“Amazing products and fast sending and delivery too. I have recommended to others before.”

Helpful Report

Posted 2 years ago

Wow Vincent, thank you so much for your recommendation - it means the absolute world to us 😇

Posted 2 years ago

“Great products. Really quick delivery.”

Helpful Report

Posted 2 years ago

Hey there, thank you so much for your 5 star review ☺️ we're so happy to hear you're enjoying your products purchased with ATMS!

Posted 2 years ago

“Great selection, fast delivery. The site would be improved significantly by including accurate size measurements and specific material descriptions (i.e. min and max girth, flexible vs firm silicone, etc) to help aide in making purchasing descriptions for ultimate satisfaction.”

Helpful Report

Posted 2 years ago

Hi there, what great feedback! We'll be sure to take this on board and come up with a game plan on how we can make user experience that much more friendly! Please be sure to pass on any further ideas you may have, and thank you for taking the time to leave a review!

Posted 2 years ago

“Shipped much faster than I was expecting, discreet packaging and wonderful products. I’ve never had any issues with any of the shipping or products from ATMS and will continue to use as my main source of “entertainment”.”

Helpful Report

Posted 2 years ago

We're so happy to be your main source of "entertainment" 🥳 Thank you for your kind review!

Posted 2 years ago

“The service is great and the toys are even better!”

Helpful Report

Posted 2 years ago

But you know what's even better than our service and our toys? Our customers! ❤️ Thank you so much for shopping with Adulttoymegastore and for leaving us this gorgeous review.

Posted 2 years ago

“I found my favorite place to explore and treat myself, affordable and much more. The delivery was amazing and the package was on point and secure which was my favorite part of the order from this store.”

Helpful Report

Posted 2 years ago

What a compliment it is to call us your favourite place to treat yourself 🥰 We're so happy that we are able to provide this space for you. Thank you so much for your incredibly kind words!

Posted 2 years ago

“Quick service and great selection of items at awesome prices!”

Helpful Report

Posted 2 years ago

Thank you so much for your feedback, we appreciate your kind words and are so happy that you have a fun time shopping with Adulttoymegastore 😊

Posted 2 years ago

“Fast and good products, excellent variety”

Helpful Report

Posted 2 years ago

Thank you for taking the time out of your day to comment on your experience with us, we hope to see you again soon and do it all again!

Posted 2 years ago

“Love love ❤️ all our products”

Helpful Report

Posted 2 years ago

Hiya Rob, we loved hearing this! Thank you so much for letting us know you had a fun time 🙂

Posted 2 years ago

“Awesome as cheers”

Helpful Report

Posted 2 years ago

We think you're awesome too! Thanks a bunch for the kind review 🤗

Posted 2 years ago

“Love it!!!”

Helpful Report

Posted 2 years ago

And we love that for you! Glad to hear your experience with us was worth 5 stars 🤩

Posted 2 years ago

“Quick fast and discreet. Highly recommend using ATMS”

Helpful Report

Posted 2 years ago

We would highly recommend you if we could Mike! Thank you so much for the kind review and rating 😊

Posted 2 years ago

Adulttoymegastore is rated 4.7 based on 8,260 reviews