Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,263 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 16th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, discreet as always”

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Posted 2 years ago

Thank you so much for the 5 star rating, Stephanie! 🤩 We really appreciate your kind words and are so pleased to hear that you enjoyed our service!

Posted 2 years ago

“So far most of my purchases have been disappointing in some way, and every time due to bad descriptions and lack of timely responses from atms staff. I'm not angry, just disappointed.”

Helpful Report

Posted 2 years ago

Hiya Jack, thank you for taking the time to write your review. All feedback from our customers is incredibly important to us as a company as we always strive to provide a positive customer experience. Unfortunately it sounds like this was not the case for you and we are so sorry about this. We are reaching out now via email for more information so we can look into what has happened to cause your disappointment in hopes that we can resolve this for you 😊

Posted 2 years ago

“So quick and great communication”

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Posted 2 years ago

Hi there, thank you so much for sharing your shopping experience with Adulttoymegastore. Your feedback is so valued and let's us know that we are on the right track 😊

Posted 2 years ago

“Awesome service as always quick response time.”

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Posted 2 years ago

Hey Mitch, thanks for your 5 star rating of ATMS! We always strive to provide the best service for all our customers, so we're really glad to know that we have succeeded in this. ☺️

Posted 2 years ago

“great fast delivery”

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Posted 2 years ago

Hiya, we're so happy to hear that you had a positive experience shopping with us - hope to see you again!

Posted 2 years ago

“"O" my gosh! Yes yes yes yes yes”

Helpful Report

Posted 2 years ago

Your enthusiasm and support means the world to us - thank you so much for this gorgeous feedback 🥰

Posted 2 years ago

“A great place to go for toys of all kind. Super quick shipping too”

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Posted 2 years ago

Thank you Julia, we appreciate that you took the time out of your day to leave us such a stunning review. 😊

Posted 2 years ago

“Great service, quick delivery and quality product. Thank you.”

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Posted 2 years ago

Hiya, thank you so much for kind review! We hope to see you again sometime soon 🥳

Posted 2 years ago

“I've got my sister's hens night coming up, so I ordered a few things. Great communication and came very quickly. Also love the little freebies that were added in, I'll give them to her on the night.”

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Posted 2 years ago

Hi there, thank you for choosing us to be apart of your sister's hens night 🥳 We hope it goes amazingly and will be celebrating with you in spirit!

Posted 2 years ago

“Wonderful quick service. I ordered by phone on Wednesday morning and the parcel was delivered on Thursday morning. I am very happy with the products I ordered.”

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Posted 2 years ago

Was so lovely chatting with you on the phone earlier this week! We are thrilled to hear that you had a positive experience and can't wait to hear from you again ☺️

Posted 2 years ago

“Fast an easy AAA. Cheers”

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Posted 2 years ago

Hey Bevan, thank you so much for the stunning review! It is so appreciated and we hope to see you again soon! 😊

Posted 2 years ago

“Haha what a good night!! Thank you ATMS!!”

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Posted 2 years ago

Hiya, thank you so much for the 5 star review 🤩 We're thrilled we helped play a part in the good night you had! Let's do it again sometime soon, yeah?

Posted 2 years ago

“Great website, quick delivery, clear comms and lots of products to choose from. My first purchase and less than a week later, i'm back for something else. Highly recommend!!”

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Posted 2 years ago

Wow! All of us here at ATMS are happy that your experience resulted in this. We can't way to have you back again 😊

Posted 2 years ago

“Received within 48 hours used the hour of delivery ordered a card game, still struggling to find a good one that works for a couple in bed, Toys and outfits were good”

Helpful Report

Posted 2 years ago

Hi there, thank you so much for your review! Our customer care team would be more than happy to help walk you through some good recommendations for couples! We are reaching out now to work together on this 😊

Posted 2 years ago

“We find the product from ATMS of very good quality. There service has been excellent and deliveries are prompt . Communication is has been very good.”

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Posted 2 years ago

Hey S! Thank you so much for taking the time out to leave us such a stunning review 😊 We put a lot of effort into creating a positive experience for our customers, so it means so much to us that you enjoyed shopping with ATMS!

Posted 2 years ago

“Prompt and discreetly delivered. Love the informative and candid videos, and the sheer volume of reviews about the products.”

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Posted 2 years ago

Hi there! Thank you so much for your review, it means a lot to us that you notice all the hard work we put into providing the best service for our customers! Please let us know if there is anything in particular you'd like more information on, or even a video and we can look into doing this! 😊

Posted 2 years ago

“Superb service and quality product”

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Posted 2 years ago

Superb service for a superb customer! Thank you for choosing to shop with and support Adulttoymegastore ☺️

Posted 2 years ago

“Speedy delivery, all packed nice and safe! Quality toys for fun times ;)”

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Posted 2 years ago

Hey Brenda, we're so glad to hear that your parcel made it to you quickly and safely! We're hoping to keep providing you toys for all the future fun times 🥳

Posted 2 years ago

“Very happy. However the USB cable doesn't seem to connect . Magnetic ports are not very stable or strong”

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Posted 2 years ago

Oh no Dee! It sounds like you've got a faulty product on yours hands - not fun. We are reaching out now via email to get this resolved quickly for you 😊

Posted 2 years ago

“Not my favorite. The rabbit slaps the clit a bit hard.”

Helpful Report

Posted 2 years ago

Hi there, thank you for taking the time to leave this feedback for us! We are so very sorry to hear you are dissatisfied with your product. Whilst we do our best to educate customers and provide reviews so you can make the best purchase possible for you, unfortunately every body is different and not all toys work for everyone! We are reaching out now via email to look into resolution options for you 😊

Posted 2 years ago

Adulttoymegastore is rated 4.7 based on 8,263 reviews