Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,937 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I completed a test order to see if these guys lived up to the promises they claim and was impressed by the quick turnaround in ordering to delivery. It was shipped that day and travelled overnight and delivered next day!! I’ve shopped with a number of stores over the years and many leave a lot to be desired - many others state the items are in stock and claim to do next day delivery however when you order you find out days later the item isn’t available or the item hasn’t been shipped and it can take weeks to actually receive the delivery. ATMS are not one of these. They say it’s in stock and it is. They say it’s next day delivery and it is! One minor issue is with their address fields when entering in your address make sure you include your Unit or apartment number in the first field instead of placing it in the actual designated field as my delivery arrived with NO unit number - luckily for me the delivery driver had my number and was able to call me to ask the number. All in all I was impressed with this company and will most certainly shop with them again in the future.”

Helpful Report

Posted 5 years ago

Hi there. Thank you so much for the in depth feedback. Glad you enjoyed shopping with us and that you appreciated our stock shipping out quickly and being an accurate representation of what we actually have. Apologies about the address hiccup however. Glad to know your overall experience was positive, so we hope to see you again soon, thanks!

Posted 5 years ago

“Items were picked and shipped quickly.”

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Posted 5 years ago

Speed is key! Glad to hear you got your goodies quickly! Thanks for the feedback.

Posted 5 years ago

“Competitive prices. Lots of variety. Will be back.”

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Posted 5 years ago

Thanks for your awesome feedback! Please let us know if you have any questions when making your next purchase :)

Posted 5 years ago

“Great to deal with, timely delivery and correct order”

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Posted 6 years ago

Hi, Joe! That's great feedback, thank you! I will definitely be passing it on to our awesome team. Hope to have you back soon!

Posted 6 years ago

“Quick and friendly with options”

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Posted 6 years ago

Hi there! Thank you for the great feedback! ❤

Posted 6 years ago

“Hi I recently purchased some further toys from ATMS which are exactly as I ordered. I have had some trouble in the past from battery operated toys that didn't function correctly. This problem I believe is a quality control issue with the supplier and not ATMS The last time this happened I received a reply which supplied me with a voucher number to redeem the cost of the malfunctioning toy. My last purchase I tried to use the voucher number which ATMS supplied to me, but the system didn't recognise this and the voucher didn't go through and I had to pay the full amount. I immediately sent a email, even before the delivery of the items, but two weeks later have still not received a reply. Perhaps this review might prompt some action to my issue to the value of approx. $89”

Helpful Report

Posted 6 years ago

Hi there! I am so sorry there has been a delay in getting back to you! Keep an eye out for an email from our customer service to get this all sorted for you. :)

Posted 6 years ago

“The service is exceptional from the ATMS team. But don’t rely on the tracking info from Aust Post as it can be inaccurate this is the only downside of shopping online. Toys are reasonably priced and hours of fun can be had”

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Posted 6 years ago

Hi, Joe! Thank you for the great feedback Sorry to hear about Aus Post - we'll definitely bring this up with them. Hope to have you back soon!

Posted 6 years ago

“Good site fast discrete delivery Quality of product could be better described but like most things you get what you pay for.”

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Posted 6 years ago

Woohoo! Can't wait to have you shopping with us again. :)

Posted 6 years ago

“Was very helpful and prompt in resonding to our enquiries.”

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Posted 6 years ago

No worries, Ben! Hope to see you back soon. :)

Posted 6 years ago

“3 out 4 Items arrived quickly, would have been VG if all items included. Post sales help have been VG”

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Posted 6 years ago

Ahhh, almost! Thanks for your cooperation and communication post sale. Thanks very much for the feedback, enjoy!

Posted 6 years ago

“No problems, quick delivery.”

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Posted 6 years ago

Awesome, enjoy!

Posted 6 years ago

“FAST DELIVERY.”

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Posted 6 years ago

You betcha! Thanks for choosing ATMS.

Posted 6 years ago

“Placed a small order it was delivered promptly and was exactly as I ordered. Great service”

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Posted 6 years ago

As it should be! Thanks for shopping with us David, glad you enjoyed!

Posted 6 years ago

“Fast delivery. Items as described. Return customer super happy ☺”

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Posted 6 years ago

Full speed ahead! As it should be, hope to see you again soon!

Posted 6 years ago

“Very happy with the discreet packaging, short wait time, and good quality, inexpensive product.”

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Posted 6 years ago

Thanks for your review. Your privacy is our priority!

Posted 6 years ago

“Affordable and arrived on a reasonable amount of time. Would order again from here.”

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Posted 6 years ago

Thanks! Expect more of the same!

Posted 6 years ago

“Good quality product, international shipping and postage was fast.”

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Posted 6 years ago

Good to hear international shipping is going smoothly. Thanks very much for the feedback!

Posted 6 years ago

“Great variety, great prices, easy to purchase, no fuss”

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Posted 6 years ago

This is what we're about! Glad you enjoyed and thanks for the review!

Posted 6 years ago

“Range of what we were looking for was good. At 6.6" girth, the four inch long plug we found was just a little too large in circumference at the widest part; the three inch we've just ordered should hopefully be better. We are looking for width rather than length. Most prices seem competitive. We've also had trouble finding whips and switches with just the right stiffness (not too much, not too little, it's a bit of a Goldilocks thing) to generate the satisfying "thwack" we're seeking, and leave lots of red (but not broken) skin, which takes a while to heal but doesn't leave scars. We're looking to finding that on this site, too. All up, about 8 out of 10 so far.”

Helpful Report

Posted 7 years ago

Great to hear that you're enjoying our range of products. If you're looking for some specifics, don't hesitate to contact customer service! We'll try our best to provide a plug with the perfect width and a whip that's not out of "thwack." Thanks for the feedback!

Posted 6 years ago

“Very quick delivery, excellent packaging and arrived as expected with great products.”

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Posted 7 years ago

Thanks very much for the awesome feedback. Glad your experience was pleasing, enjoy!

Posted 6 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,937 reviews