“The service from Adult Megastore has always been good but the delivery through Aust Post is slow and a nuisance because they always insist on a signature even if I ask to just leave the delivery. To get to the local post office to retrieve the delivery inside working hours is very difficult ---to the point that I am considering going elsewhere for my adult toys .”
Hi there Ray, we're sorry to hear of this issue regarding the delivery of your items! We will look into this for you and appreciate you bringing it to our attention as we want you to have the best experience possible with us! We apologise for any inconvenience this has caused you. Thanks for your feedback.
Thank you so much for the support, Lyric! We really appreciate it and hope you have heaps of fun with the goodies you've been acquiring! Thanks for shopping with us and we hope to see you again soon for more of the exact same - cheers!
Hi there! We're sorry to hear of the lingerie not being the best! Please get in touch with us about this so we can investigate further. We are glad to hear everything else is great though and we appreicate the feedback on these matters! Thank you for shopping with us!
“Products great and a nice freebie BUT I paid not only for express shipping and priority service and the package STILL took 5 whole business days. The website says 2-3. Don’t pat for express shipping as your order will still rage a whole week regardless.”
Hiya Lucy! We're sorry to hear of this delay. Although this is out of our breadth of control due to COVID related factors, we apologise for the delay and any issues it may have caused. We will look into this issue for you and get to the bottom of it ASAP to see where this error occurred. Thank you for your feedback and we once again, we apologise for this inconvenience.
Thanks for the great feedback, Rodney! We're happy to hear you think we're awesome and we are thrilled to hear you received your items quickly! Cheers!
That's the pleasure package combo of dreams! Great to hear it was all so easy ordering from us and that you received your items discretely! Thank you for stopping by and we hope you enjoy your new items!
Hi there! We thank you for the feedback! We'll look into this recommendation and pass it on to the appropriate team to look into. Thanks for the review and we hope to see yo again soon!
“Great selection, reasonably priced prompt delivery... will definitely buy from them again. The only issue is that because the payment is processed in New Zealand (not Australia) i was charged by my bank a foreign exchange fee.”
Hi there! Sorry to hear of this processing issue, we will pass this feedback on to the appropriate team to look into this. We are glad to hear you enjoyed everything else though, and we do hope to see you again soon. Thanks for the feedback, we appreciate it!
