We're sorry to hear of this potential product fault. Please get in touch with our service team so we can further investigate this issue and resolve it ASAP. We hope you keep on enjoying the other items however, and thank you for your feedback. Cheers.
“I had an issue with my purchase in that it wasn't sealed and had a battery issue. I wrote an email to ATMS and they responded promptly, were super helpful in working through my concerns and are sending me a replacement. I'm very impressed with the customer service. I read the reviews prior to buying and feedback regarding their diligence with customer service is a huge reason as to why I bought from them. Would buy from them again 👍🏽”
Hi there. Sorry to hear of this issue regarding the seal. We can assure you that we do not open or unbox any of our products due to the nature of the items we provide and will look into this issue for you. With our items, we receive them directly from the parent supplier so we do not have the ability to charge the goods in accordance with not opening the package. We will also look into this item for you however and apologise about this and the transit delay. Our service team has sent you an email so please hold tight for correspondence from us and we'll get to the root of this issue ASAP. Thank you.
“Much more than what we were after
Super soft and has the best range of power
The recharge time is fast and the running time is long
Would buy it again and happy to recommend to any one starting out this is a pure pleasure machine
Fantastic for the receiver and great for the user”
Great to hear you're so pleased with your new item! We appreciate the in depth review and thank you for shopping with us! Here's to more of the same good times!
“Everything was great up until I tried one of the things I bought.
The product has a major design flaw that meant it can’t do the thing it is supposed to do plus its vibration function has already stopped working after only two uses! That is a proper waste of $65
The other product is fine except it claims super suction but won’t stay stuck to any type of surface if I actually use it!!!
So, product disappointment aside, I like your website and I love how fast you were in getting my purchases to me.”
Hi there! Sorry to hear of the issue with the item you ordered! We have sent you an email regarding this so please hold tight and keep your eyes peeled for an email from our service team. Happy to hear you enjoyed everything else about us though, and we're glad you love the site and speed of receiving your pleasure package. Thank you for your feedback and we'll get to the bottom of the vibration issue ASAP.
“The package came within a decent amount of time especially considering the current climate. Extremely discreet and well packed. Would purchase from again.”
Hi there, glad to hear you enjoyed the toy! If you ever need help with an item, please don't hesitate to get in touch with our service team and they'd love to help you out! Thanks for the feedback and we hope to see you again soon!
Apologies to hear of this issue! We will look into this and see what may have occurred to cause these issues. Thank you for the feedback and we'll take it on board!
“prices are amazing, quality of the products is great, shipping took a while but that is because of the current pandemic. one thing I would like is for there to be better descriptions of the items, size material etc.”
Hi there! Thanks for the feedback and it's good to hear of the product you received being great! If you have any questions on items which you may want to purchase and want further specs, please don't hesitate to contact our lovely service team and they'd love to assist you in finding the perfect product! Thank you for the feedback and we hope to see you again soon!
