Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,943 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the two toys I bought stopped working the first time I used it”

Helpful Report

Posted 6 years ago

Hi there! So sorry to hear you have had an issue with one of the items in your order. Keep an eye out for an email from our customer service team to get to the bottom of this for you.

Posted 6 years ago

“1. I had a lot of issue trying to check out 2. Ordered my package on the 29/3, still hasn't arrived on 15/4 3. Customer service very responsive when I report a site issue, but nothing when I report my parcel missing. 4. Aus Post says that it was only sent out on 12/4 (to arrive 16/4) but yet it's 'on time' so not sure if that's their fault or it was never actually sent in the first place.”

Helpful Report

Posted 6 years ago

Hi there! So sorry to hear that you are having issues with the postage of your items - please keep an eye out for an email from our customer service team to get to the bottom of this for you.

Posted 6 years ago

“Hi I recently purchased some further toys from ATMS which are exactly as I ordered. I have had some trouble in the past from battery operated toys that didn't function correctly. This problem I believe is a quality control issue with the supplier and not ATMS The last time this happened I received a reply which supplied me with a voucher number to redeem the cost of the malfunctioning toy. My last purchase I tried to use the voucher number which ATMS supplied to me, but the system didn't recognise this and the voucher didn't go through and I had to pay the full amount. I immediately sent a email, even before the delivery of the items, but two weeks later have still not received a reply. Perhaps this review might prompt some action to my issue to the value of approx. $89”

Helpful Report

Posted 6 years ago

Hi there! I am so sorry there has been a delay in getting back to you! Keep an eye out for an email from our customer service to get this all sorted for you. :)

Posted 6 years ago

“My lover enjoys our sex life again busy working it has revitalized our relationship”

Helpful Report

Posted 6 years ago

Hi there! I am so happy for you guys! Hope to see you back again. :)

Posted 6 years ago

“Have'nt received order.Ordered nearly 2 weeks ago,dissappointed and would'nt recommend.Buyer beware. Hopefully gets sorted out.”

Helpful Report

Posted 6 years ago

Hi there! I'm sorry to hear you've had an unfortunate experience - keep an eye out for an email from our customer service team to sort this out for you!

Posted 6 years ago

“The service is exceptional from the ATMS team. But don’t rely on the tracking info from Aust Post as it can be inaccurate this is the only downside of shopping online. Toys are reasonably priced and hours of fun can be had”

Helpful Report

Posted 6 years ago

Hi, Joe! Thank you for the great feedback Sorry to hear about Aus Post - we'll definitely bring this up with them. Hope to have you back soon!

Posted 6 years ago

“Good site fast discrete delivery Quality of product could be better described but like most things you get what you pay for.”

Helpful Report

Posted 6 years ago

Woohoo! Can't wait to have you shopping with us again. :)

Posted 6 years ago

“Excellent service. Very prompt delivery and products exactly as described. I am already eagerly awaiting my next order of goodies and so is my partner.”

Helpful Report

Posted 6 years ago

Hi Jason! Stoked to hear you loved your toys and can't wait to have you back with us!

Posted 6 years ago

“We have purchased items from atm and found orded items delivered promptly and as described in catalog and in factory sealed packs”

Helpful Report

Posted 6 years ago

Hi there! Thanks for the great feedback! We love hearing from happy customers. :)

Posted 6 years ago

“My first experience with adulttoymegastore was far easier than i thought. My purchase arrived within five days from order, not bad when you live in regional Queensland. I only had hoped i found this site earlier. I look forward to my next purchase. Thankyou to all the staff from Adult toy mega store.”

Helpful Report

Posted 6 years ago

Hi Alex! I'm so glad you enjoyed your experience with us! Can't wait to have you back. :)

Posted 6 years ago

“Was very helpful and prompt in resonding to our enquiries.”

Helpful Report

Posted 6 years ago

No worries, Ben! Hope to see you back soon. :)

Posted 6 years ago

“Recently purchased the medisil wand. 😱 OMG! Love the 2 speeds and big head. Customer service is fantastic as well. Looking forward to shopping again soon!”

Helpful Report

Posted 6 years ago

Woohoo! So glad to hear you're enjoying your purchase. Can't wait to have you back!

Posted 6 years ago

“Absolutely seamless and hands down the fastest delivery on any product I’ve ever bought online. This is my second purchase and both times it’s been the same- great customer service, fast delivery, awesome product. I’m stoked.”

Helpful Report

Posted 6 years ago

Hey! Thanks so much for the great feedback! We love hearing from our customers.

Posted 6 years ago

“Great range of products and quick delivery.”

Helpful Report

Posted 6 years ago

Thanks for your feedback! Great to hear :)

Posted 6 years ago

“What I purchased was very poor quality for a quality price. Not happy and will not be shopping there again”

Helpful Report

Posted 6 years ago

Hi, there! Sorry to hear you had an issue with your order. Keep an eye out for an email from our customer service team to resolve this!

Posted 6 years ago

“Products great super fast postage will be back again thanks”

Helpful Report

Posted 6 years ago

Hi, Jason! Thanks so much for the great feedback! Looking forward to having you back. :)

Posted 6 years ago

“Product arrived from New Zealand to Australia pretty quickly. Good delivery man from DHL who actually rang the bell, rather than just leaving the package on the doorstep and running away like the Australia Post delivery guy. So yeah, all in all good job.”

Helpful Report

Posted 6 years ago

Thank you for your kind words! We love making our customer happy.

Posted 6 years ago

“Discreet packaging. Fast delivery. Products as described!”

Helpful Report

Posted 6 years ago

Awesome stuff, enjoy!

Posted 6 years ago

“Very good quality, very quick postage! So happy with my purchase and will definitely order again thank you”

Helpful Report

Posted 6 years ago

That's us, pleasure at speed. Expect more of the same service from us!

Posted 6 years ago

“Easy to find products, easy buying process and was pakced at shipped quickly. Kept me updated on everything. Great service, will definitely purchase from this site again”

Helpful Report

Posted 6 years ago

Glad your experience with us was thorough and hassle free! See you again soon, thanks for shopping with us!

Posted 6 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,943 reviews