Adulttoymegastore.com.au Reviews

Name: Adulttoymegastore.com.au
Rating: 4.29

4.3 Rating 1,943 Reviews

81 %

of reviewers recommend Adulttoymegastore.com.au

Company Reviews

Metrics

Info

4.3

Based on 1,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1800321327

Email:

info@adulttoymegastore.com.au

Adulttoymegastore.com.au 5 star review on 19th March 2023

Meg

Adulttoymegastore.com.au 5 star review on 5th August 2022

Emily

Adulttoymegastore.com.au 5 star review on 31st January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This store is great it has good prices and it delivers your item very quickly and very discreet I would recommend this site to anyone wanting to spice up their life.”

Helpful Report

Posted 6 years ago

Glad you enjoy our prices and fast discreet delivery! Thanks for your recommendation, making sex lives more satisfying is everything we're about!

Posted 6 years ago

“Buyer beware: the images of this product have been HEAVILY photo-shopped by this site. Look up this product on competitor sites. The product's front-of-box image has been heavily ,manipulated. The product is good quality, it is unfortunate this site felt the need to mis-represent it.”

Helpful Report

Posted 6 years ago

Hey Matt. Our product images are taken from suppliers. The only thing we do in Photoshop is resize them to fit our website template, in which the aspect ratio is not altered. In no way do we try to misrepresent any of our products. However, we're sorry this product wasn't all you hoped for!

Posted 6 years ago

“Sent an email to confirm shipping details and received no response. Online order review seems poor (is this to protect privacy?) Ranged and prices seem decent.”

Helpful Report

Posted 6 years ago

Sorry to hear! Be sure to check your junk/spam folder, our reply sometimes gets filtered there.

Posted 6 years ago

“A word of caution to future shoppers; make sure you understand how large 3inches in diameter really is, preferably before your purchase! Don’t find out the painful way :-P ATMS were easy to shop from, had reasonable prices, plus delivery was quite fast even though it was over the Christmas period.”

Helpful Report

Posted 6 years ago

People underestimating measurements happens quite often. However, a problem with width is different to a problem with length. As a too larger width may mean you can't use your toy. Don't hesitate to contact customer service if you'd like to confirm measurements! Thank you for your honesty and advice to other shoppers! Glad you enjoyed our service.

Posted 6 years ago

“Good product. Nice discreet postage and it arrived very quickly.”

Helpful Report

Posted 6 years ago

Awesome to hear, customer privacy is essential! Thanks for choosing ATMS.

Posted 6 years ago

“Order was shipped the same day Received it the next business day - very efficient”

Helpful Report

Posted 6 years ago

Great stuff! Thanks for shopping with us, enjoy!

Posted 6 years ago

“Outstanding service and prompt delivery times.”

Helpful Report

Posted 6 years ago

Fantastic stuff. Thanks for the feedback Shaun!

Posted 6 years ago

“Product dead on arrival, awaiting resolution, no contact yet.”

Helpful Report

Posted 6 years ago

Sorry to hear, keep an eye out for an email form us so we can resolve this issue!

Posted 6 years ago

“Great selection of products at very competitive price. The delivery was quick and discreet. 👍👍👍👍👍”

Helpful Report

Posted 6 years ago

Glad you appreciate our pricing! Thanks for the feedback!

Posted 6 years ago

“Made the woman rather pleased”

Helpful Report

Posted 6 years ago

Balance is restored, glad she enjoyed!

Posted 6 years ago

“Quick and easy with helpful customer service”

Helpful Report

Posted 6 years ago

Pleased to hear! Will pass this onto customer service, thanks for the feedback!

Posted 6 years ago

“I have not received my item and have written two emails asking what has happened, with absolutely no replies over 7 working days”

Helpful Report

Posted 6 years ago

Hi there, thanks for your review! Apologies for the delay in response, we were experiencing higher than normal enquiries due to the Xmas holidays. Our team responded to your email on the 31/12/18. If you haven't received this, please check your junk/spam folder as sometimes our emails end up there

Posted 6 years ago

“I bought 2 tongue vibrators. One was ok and it worked. The others one broke and fell to bits. I requested a replacement and I got no reply”

Helpful Report

Posted 6 years ago

Hi there, thanks for your review! As discussed, your replacement has been arranged :)

Posted 6 years ago

“Good store but the product has already started falling apart”

Helpful Report

Posted 6 years ago

Glad you enjoyed our service, but very sorry about the product! We'll be in touch!

Posted 6 years ago

“Fast delivery. Items as described. Return customer super happy ☺”

Helpful Report

Posted 6 years ago

Full speed ahead! As it should be, hope to see you again soon!

Posted 6 years ago

“Was good, easy to use and we got a free gift”

Helpful Report

Posted 6 years ago

Sex toys are the gift that keeps on giving! Great stuff!

Posted 6 years ago

“Good quality quick delivery great service”

Helpful Report

Posted 6 years ago

Thanks for the review Don! Glad you enjoyed!

Posted 6 years ago

“au website address but based in wellington, NZ. Misleading but none the less delivery was quite quick and product as described.”

Helpful Report

Posted 6 years ago

Yes, we are based in Wellington! Yes, we take great pride in supplying Australia with a range of sex toys!

Posted 6 years ago

“Very professional service and shipped via courier... overnight delivery 👌🏻”

Helpful Report

Posted 6 years ago

Pleased to hear! Thanks for the review, enjoy!

Posted 6 years ago

“After sales service is non existent, purchased a product that did not work, I left an email and a phone message and never heard back from you. Never again.”

Helpful Report

Posted 6 years ago

Very sorry to hear. Keep an eye out for an email from us (if not your inbox, check your junk/spam folders) so we can resolve this issue!

Posted 6 years ago

Adulttoymegastore.com.au is rated 4.3 based on 1,943 reviews