“You have a very good range of products, the delivery time was exactly as stated.
The prices seem okay and if anything they are less than other stores
My only complaint is after receiving a faulty non-working item, I reported it and expected a very quick resolution. Only after making a video showing the item not working did I get a refund ! Don't you believe your customers these days ? and all this took 7 days to clear up.
You need to look at how some of your competitors work on replacements or refunds, they clear things up in an hour or less and everyone is happy”
Thank you for your review! We deeply appreciate your feedback and understand your frustration, our policy for faulty products is listed on our site and is just a simple procedure that involves a short clip of the product not working and then we will rectify the issue for you as soon as we can! We require this proof of fault to be able to process a warranty claim with the supplier, it is cheaper, faster and more sustainable to request a video and then request the product returned so we can test the product. We always strive to provide the best service and we apologise you do not feel that we achieved this.
“The on and off button stopped working after a week and would randomly turn on when I charge it and it won't let me turn it off until the battery dies.”
Thank you so much for your 5 star rating on Adulttoymegastore! We are glad you love our products as always! We apologize for the delays in getting your order shipped, we'll do our best to make sure your future orders are shipped as quickly as possible.
Thank you for your 5 star rating of Adulttoymegastore! We are delighted to hear you enjoyed your purchase and appreciate your understanding regarding the slight delay in postage. Rest assured your products were securely packaged & of the highest quality.
Thank you so much for your 5-star rating, Shannon! We are extremely grateful for your continued loyalty and appreciate the kind words. We are delighted to hear that you are satisfied with the prices and range that ATMS offers, and we look forward to serving you in the future!
Thank you so much Shane for your 5 star rating of Adulttoymegastore! Absolutely fabulous! We really appreciate you being a repeat customer and we hope to continue to provide you with an excellent purchasing experience.
“The item does not stay on properly - keeps coming lose, doesn't lock in place, the knubs that are supposed to hold the ring in place are not big enough and the locking mechanism just pops back over them. For the price, I expected better quality”
Thank you for your 4 star rating of Adulttoymegastore. We appreciate the feedback you have provided and will certainly look into the issue you describe further. We are sorry to hear that our product did not meet your expectations - quality is of utmost importance to us and we always strive to provide the best products possible. We have emailed you about this :)
Thank you so much for your 5 star rating! We really appreciate you taking the time to review us. We are glad to hear that you found our website layout easy to navigate and the checkout process quick and efficient. We value your feedback!
Thank you so much for giving Adulttoymegastore.com a 5 star rating! We really appreciate your feedback - it's great to hear that your order arrived in good time and that the product was exactly as described. We look forward to seeing you again soon!
Thank you so much for your positive 5-star rating of Adulttoymegastore, Paul! We are truly grateful for your kind words. It is our goal to offer quality products only matched by the quality of customer service, and we are so pleased that your experience reflects this. Thank you again for your review!
Thank you so much for your 5 star rating and for your repeat customer loyalty! We strive to provide great products on time and that you have been happy with your shopping experiences with us means the world to us. We look forward to seeing you again soon!
Thank you so much Felix for your 5 star rating of Adulttoymegastore! We appreciate your loyalty and are so glad you've had great experiences with our customer service and fast delivery.
Thank you for rating us 4 stars! We're glad to hear that you were pleased with the product, our discreet and fast delivery, and our easy to use website. We strive to continue to provide excellent customer service and satisfaction. Thanks again for choosing Adulttoymegastore!
“I recently purchased the Late Night Pleasure Kit. The large plug in this set was advertised as having a girth of 8.9 inch. To my great disappointment the product I received was more like 6 inches.”
“Very happy with the condition the products arrived in plus how quick they arrived would definitely recommend and will definitely buy from this company again”
Thank you, Quade, for your 5-star rating of Adulttoymegastore! We're glad to hear you are very happy with the condition of the products and the speedy delivery. We appreciate your recommendation and look forward to serving you again in the future.
