“Products were fine but Almost all the products had damaged packaging. Recommend alternate packing method as just wrapping in bubble wrap is insufficient”
Sorry to hear about the damaged packaging of the products, Zac! We'll take this into consideration and the information will be passed on to the team. Hope the products are great though and you have enjoyed them! Thanks!
Great to hear! Awesome to know you appreciated the packaging being effective, but not wasteful and you got the package quickly! Thanks for the feedback and we hope you swing round again soon!
“The toy was very good quality and so was the swing and stand the price was very cheap for what I received definitely have got my money worth postage was unfortunately the let down as I felt it took to long to arrive.”
Hi there! Glad to here the items you received were such great quality. Apologies on the delay in shipping though, the holiday period was extremely busy for us as there were lots of pleasure packages going out all over! We hope you'll come back soon though for more goodies! Thanks for the feedback!
Hi there, sorry to hear of this product issue. We have emailed you in regards to the problem you have faced with the product, so please make sure to check the spam account of your emails in case it has ended up there so we can solve this immediately! Cheers.
Hi there Matt, thanks for the feedback. Glad you understand why we have these policies for the safety of the end users. Hope you enjoy your products however, and we hope to see you again soon.
