AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.61

4.6 Rating 33,114 Reviews

93 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

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Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Me grita que fueran más rápidos.”

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(Es-ux) - Posted 4 months ago

“Fparte multumit”

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(Ro-ux) - Posted 4 months ago

“Desearía que fueran más rápido.”

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(Es-ux) - Posted 4 months ago

“Să vad ce rezolvati”

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(Ro-ux) - Posted 4 months ago

“Hopefully it works this time”

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(En-ux) - Posted 4 months ago

“Percorso lungo ma andato a buon fine 🤗”

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(It) - Posted 4 months ago

“excelente 👌”

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(Es) - Posted 4 months ago

“Tardó pero llegó la indemnización después del juicio. Gracias.”

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(Es) - Posted 4 months ago

“Had some issues but at the end it work out, still waiting for the resolution of my case.”

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(En-ux) - Posted 4 months ago

“Very well.”

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(Ro) - Posted 4 months ago

“Mah ,ho chiesto solo risarcimento di valigia. Mi chiedeva in continuazione altri cose se ho danneggiato..E non era possibile completare procedura...”

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(It-ux) - Posted 4 months ago

“Super soddisfatta!ero scettica e invece devo ricredermi, il pagamento è arrivato e anche in tempi brevi!”

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(It) - Posted 4 months ago

“I am sorry, For the money that you keep, 5 months waiting to get the remainings is too much time. Won't do it again.”

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(En-us) - Posted 4 months ago

Dear Juan Carlos Garcia, We understand your frustration. We'd like to provide you with some context regarding your case. Regarding your first point: Your flight distance was: 9668.86 km These sums are exact and determined in the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004. The sum depends on the distance of your flight: EUR 250 for all flights of 1500 kilometres or less; EUR 400 for all intra-Community flights of more than 1500 kilometres, and for all other flights between 1500 and 3500 kilometres; EUR 600 for all flights not falling under (a) or (b). So, in your case, the compensation is 600 EUR per passenger. We received it accordingly. We provide our services under the “No-Win-No-Fee” rule. You do not need to pay anything to AirAdvisor. When we collect compensation from the airline we transfer it to you deducting our commission. The compensation was paid on 05.03.2026. Regarding your second point: We have an established procedure for claiming compensation, according to which we work. The process of claiming compensation takes 3-6 months if the airline agrees to pay compensation without reference to force majeure. We waited up to 40–50 days for the airline’s official response. If the airline agrees to pay the compensation, we then wait for the bank transfer to be processed. At the same time, we send a notification asking you to add your bank details to your account so the payment can be completed. The bank transfer itself may also take up to 30 days to be finalized. In general, the full process usually takes between 3 and 6 months. In your case, the claim was submitted to the airline on 07.11.2025, and the compensation was paid and the case closed on 05.03.2026. This means the entire process took approximately 4 months, which is within the standard timeframe for such claims. Our priority is to provide a transparent and efficient service to all our clients, and we are here to address any further questions or clarifications you may need. If you have any more questions or require additional information, please feel free to reach out to our customer support team - info@airadvisor.com. We are committed to providing you with the best service possible. Thank you for your understanding. Kind regards, AirAdvisor Team

Posted 4 months ago

“Excellent and timely service.”

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(En-us) - Posted 4 months ago

“Communication was great although they took 50%”

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(En) - Posted 4 months ago

“Primero indican que te iban a cobrar un porcentaje y luego se quedan con la mitad. Cuando se firma un acuerdo luego no se puede cambiar, es un incumplimiento de contrato.”

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(Es) - Posted 4 months ago

Estimado Nazaret Fernández Pozuelo: Agradecemos sus comentarios y queremos aclarar la situación. Entendemos su preocupación con respecto a las tarifas y la remisión al tribunal. Tarifas: Es importante señalar que nuestras tarifas son transparentes y se pueden consultar en nuestra lista de precios en https://airadvisor.com/en/pricelist. Cobramos una comisión por las reclamaciones exitosas, y esta información está disponible para todos los clientes. Prestamos nuestros servicios bajo la regla «Si no gana, no paga». No tiene que pagar nada a AirAdvisor. Cuando cobramos la indemnización de la aerolínea, se la transferimos deduciendo nuestra comisión. AirAdvisor ofrece la mejor relación calidad-precio del mercado, lo que supone un ahorro de hasta 120 euros por familia para nuestros clientes. Puede encontrar información sobre cómo se compara AirAdvisor con otras empresas aquí: https://airadvisor.com/en/best-flight-delay-compensation-company Además, tenga en cuenta que la política de precios de AirAdvisor no ha cambiado desde 2019 y es la más baja de todas las empresas del sector. Remisión al tribunal: si una reclamación se remite al tribunal debido a la falta de respuesta de la aerolínea, el tribunal puede cobrar una comisión y también se debe pagar a los abogados. Por lo tanto, la comisión por los casos judiciales es del 50 %, no del 30 %. Se trata de un procedimiento estándar, y hacemos todo lo posible para ayudar en los casos judiciales con el fin de maximizar la indemnización para nuestros clientes. La información sobre las tasas judiciales también se incluye en la lista de precios de nuestro sitio web: https://airadvisor.com/en/pricelist Dado que la aerolínea no ha pagado su reclamación en el plazo establecido, hemos iniciado el proceso de acción legal asignando su caso a abogados el 03.12.2025. La indemnización se pagó en su cuenta bancaria el 05.03.2026. Nos comprometemos a ayudar a nuestros clientes a recibir una compensación justa por sus reclamaciones. Si tiene alguna otra pregunta o duda, póngase en contacto con nuestro equipo de atención al cliente. Valoramos sus comentarios y su satisfacción es importante para nosotros. Gracias por elegir AirAdvisor. Nuestro objetivo es mejorar su experiencia en todo lo que podamos. Atentamente, El equipo de AirAdvisor

Posted 4 months ago

“Muy buena excelente”

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(Es) - Posted 4 months ago

“Sono stati bravi”

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(It) - Posted 4 months ago

“Excellant service, tres efficace, meme dans un cas de figure compliqué.”

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(Fr) - Posted 4 months ago

“Ya no contaba con recuperar el dinero, pero Air Advisor se encargó de todo, con un sencillo trámite por mi parte.”

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(Es) - Posted 4 months ago

AirAdvisor is rated 4.6 based on 33,114 reviews