AirAdvisor Reviews

Name: AirAdvisor
Address: 21 Drydock Ave Suite 610E, Boston
Rating: 4.65

4.7 Rating 28,062 Reviews

94 %

of reviewers recommend AirAdvisor

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 14th October 2023

Pablo Troncci Bugueño

AirAdvisor 5 star review on 12th July 2023

Anonymous

Anonymous // 01/01/2019

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“RAPIDO Y EFECTIVO”

Helpful Report

(Es) - Posted 21 hours ago

“I find very easy process to reimburse my travel loss expenses through Air advisor..”

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(En-ux) - Posted 22 hours ago

“Recomiendo por que hay respuesta inmediata”

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(Es) - Posted 23 hours ago

“Un poco aceptable”

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(Es-ux) - Posted 1 day ago

“Información clara y precisa.”

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(Es-ux) - Posted 1 day ago

“Didn’t know this was an entitlement. When I learned it was, a quick Google search led to AirAdvisor & the rest was easy. You should really let people know what you’re going to charge up front, though.”

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(En-us) - Posted 1 day ago

“bravi, si tengono giustamente un po’ di soldi ma rimborsano velocemente e splendidamente”

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(It) - Posted 1 day ago

“Muy rapido”

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(Es) - Posted 1 day ago

“simple y al grano!”

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(Es-ux) - Posted 1 day ago

“Advisor was able to resolve the problem promptly”

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(En) - Posted 1 day ago

“used AirAdvisor for a lost baggage claim and was very disappointed with how they handled a straightforward situation. My partner and I travelled together with one checked suitcase that was permanently lost. When I filled out the original claim form, AirAdvisor’s website clearly indicated you can claim for multiple passengers travelling together with a single piece of luggage, which is consistent with the Montreal Convention. We submitted a joint claim (reference 548664) with combined receipts over €7,000. AirAdvisor then told us we had to submit separate claims for each passenger – which contradicts both their own website wording and basic logic in a one-bag situation. When I submitted my own claim, it was rejected on the basis that “the airline can only reimburse the provided receipts once”, and they simply said they would proceed only with my partner’s claim. At no point did they offer a practical solution (e.g. how to reallocate receipts between passengers or amend the original claim). The response felt like box-ticking, not genuine customer support. Based on my experience, I would not recommend AirAdvisor to anyone with a multi-passenger lost baggage claim.”

Helpful Report

(En-ux) - Posted 1 day ago

Dear Anthony Mcdonough, Thank you for sharing your experience. We are sorry to hear that you were disappointed with the handling of your lost baggage claim. We take all feedback seriously and would like to clarify our process to ensure transparency. When passengers submit claims for lost baggage, our system initially allows you to enter multiple passengers’ information. However, according to airline reimbursement rules, each passenger must have a separate claim because the airline can only issue compensation once per passenger. This ensures that the payout is correctly allocated and prevents any duplication of reimbursements. We understand that this may seem confusing, especially in situations with one shared piece of luggage. Our team follows established procedures to comply with both airline policies and international conventions such as the Montreal Convention. While we regret that a more tailored solution was not apparent at the time, our goal is always to ensure that claims are processed according to the airline’s legal and procedural requirements. Please note that the claim was sent to the airline, and we are currently waiting for their response. We appreciate your feedback, and we will review how we can better explain this process in our system and communications to avoid misunderstandings in the future. Kind regards, The AirAdvisor Team

Posted 16 hours ago

“Fatal no le atienden muy mal alo pasajero”

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(Es-ux) - Posted 1 day ago

“Muy bien trabajo”

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(Es-ux) - Posted 1 day ago

“Nu ati obtinut toti cei 400 de euro conform angajamentului. Comisionul de 30% este mare”

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(Ro) - Posted 1 day ago

“Buena experiencia, llevaron el caso con seriedad.”

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(Es) - Posted 1 day ago

“Il mio volo ha avuto un ritardo di 12 ore, mi sono affidata a loro ed in un mese hanno ottenuto la compensazione che mi spettava”

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(Es) - Posted 1 day ago

“Excelente”

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(Es) - Posted 1 day ago

“Ottima azienda seria e professionale”

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(It-ux) - Posted 1 day ago

“Es rápido para presentar reclamaciones, pero el sistema de pago es deficiente.”

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(Es) - Posted 1 day ago

“Es rápido para presentar reclamaciones, pero el sistema de pago es deficiente.”

Helpful Report

(Es) - Posted 1 day ago

AirAdvisor is rated 4.7 based on 28,062 reviews