AirAdvisor Reviews

4.6 Rating 4,223 Reviews

89 %

of reviewers recommend AirAdvisor

Insights

About AirAdvisor:

Did you have a delayed flight or cancelled flight? Airline might owe you up to $700. Submit a claim for flight compensation or ticket refund for free and within 3 mins at https://AirAdvisor.com

Visit Website

Phone:

+17206902189

Email:

info@airadvisor.com

Location:

21 Drydock Ave Suite 610E
Boston
02210

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AirAdvisor 5 star review on 13th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rien a en attendre”

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(Fr-ux) - Posted 19 hours ago

“Ați oprit mai mulți bani pentru comisionul vostru decât am recuperat eu!”

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(Ro) - Posted 3 days ago

“Demasiadas perguntas e pedido de informação que está associada ao bilhete de avião”

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(Pt-ux) - Posted 3 days ago

“Foarte slab. De ce ?? Ptr.cà in urma reclamatie ,din 490 Lire sterline pe care i am avut de recuperat,dupà abia 6 Luni de zile,am primit abia 216 Lire sterline ,adicà mai putin de jumatate. Deci ,ati fost pagubà totalà. Daca mi se va mai ìntìmpla -Doamne fereste - o situatie de genul acesta,nici sà nu mai aud de Air Advisor . Và multumesc,ptr.Nimic !😏😬😷”

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(Ro) - Posted 5 days ago

“Pas de transparence quant à l'indemnité versé par la compagnie aérienne. Air advisor établit une facture interne, où ils reste libre de mentionner le montant désiré.”

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(Fr) - Posted 5 days ago

“Nu ati putut rezolva reclatia.Atat cat ati facut,am aflat si eu singur.Atunci de ce mai sunteti?”

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(Ro-ux) - Posted 5 days ago

“Site très facile d ‘utilisation”

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(Fr-ux) - Posted 5 days ago

“This company ist very expence.for 250 copmpansation charj 75 euro”

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(En-ux) - Posted 1 week ago

“They withheld payment for more than 4 months until I threatened them. Do not use this company!”

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(En) - Posted 1 week ago

Dear Henriette Blocq Daniel, Thank you for your feedback. Please note that we will not withhold payment as long as the client has complied with our terms and added his bank details. We cannot make a payment without knowing the client's bank details. Here you can see the timeline of the payment. 12.10.2022 - Airline agreed to pay (we received only agreement to pay) 04.12.2022 - Payment received from the airline and we requested your bank details. 02.03.2023 - you added your bank details. According to our terms and conditions, payment must be made within 30 days after payment received and correct bank details added. 09.03.2023 - we transferred the money to your bank account. On our part, we have met all the conditions and done our job. We kindly ask you to clarify on more detail the reason why you were dissatisfied with our work. This will help us become better. Thank you for understanding!

Posted 1 week ago

“you took to long and you took to much”

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(En) - Posted 1 week ago

Dear Steven Morris, Thank you for your feedback! We are sorry that you are not entirely satisfied with the work we have done. However, we would like to warn you that the processing time for each individual claim varies and depends not only on our company, but also on the airline or the court. In your case, the airline refused to pay compensation, so we decided to refer your case to our lawyer and start legal proceedings. The court's consideration of the case takes 6 - 12 months. 26.09.2022 - your case has been handed over to our lawyer, and a trial has begun. 01.03.2023 - we have received payment from the airline for you. 10.03.2023 - we have sent the funds to your bank account. Our success fee is 30% of the collected sum at the pre-trial stage or 50% of sums collected in court or through external lawyers. Please note that our prices are the lowest among other claim companies. For our part, we have fulfilled all the conditions and done a big job on your case. Thank you for your understanding!

Posted 1 week ago

“In 9 luni am primit compensata promisa și doar pentru mine ,pentru ceilalti membri ai familiei doar parțial .Comision exagerat de mare.Data viitoare voi rezolva direct cu compania aeriana”

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(Ro) - Posted 2 weeks ago

“Solo han pedido compensación por el retraso, no por el importe del vuelo no utilizado. Me han hecho perder todo el dinero del billete que había pagado”

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(Es) - Posted 2 weeks ago

“Ничего не выплачено”

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(Ru) - Posted 3 weeks ago

“no compensation at all”

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(Ua-ux) - Posted 3 weeks ago

“Lack of communication at a timely matter.”

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(En) - Posted 3 weeks ago

“This company offered to claim my compensation for me and asked for information and a signature. I noticed my signature is now on a document I do not recognise. I have been informed my claim will take months so I have requested withdrawal of my claim within 14 days. I am told I cannot withdraw! I can in British law but on investigating this company is using polish and Ukrainian law! I have asked to withdraw within 14 day cool off period but im ignored! I”

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(En-ux) - Posted 3 weeks ago

“Dissapointing! Besides the fact that it takes for ever to actually process your request, it also takes for ever to deliver the money back. Moreover, the fees are very high and you are not informed about them up front. For example, in my case, instead of receiving approximately 100 EUR back I am only supposed to receive approximately 20... And one year later (after one year of waiting for the airline with no luck) I still don't have my 20 EUR :|”

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(Ro) - Posted 1 month ago

Dear client, We appreciate your feedback. Please read the following message carefully. It took a lot of work to get the airline to pay. This is a short report of our work, as a result of which we obtained the refund for you (please note that no compensation is due in your case as your flight was cancelled due to COVID-19): - AirAdvisor validated the claim(s) and filed the claim(s) before the court against Blue Air; - AirAdvisor hired outside attorneys to work on your claim(s); - AirAdvisor tried different strategies to collect through different jurisdictions (Romania and UK); - Blue Air has aggressively resisted paying or left no active funds to collect as compensation from (the UK); - Blue Air voluntarily entered into restructuring proceedings to protect itself against liability to pay compensation to passengers. - AirAdvisor has identified the best lawyers in Romania with extensive experience in international debt recovery in international bankruptcies. Since we received your claims when Blue Air was already in the process of restructuring, our team was left with only two options: 1) pursue court proceedings for at least three years and get nothing. The chances of recovery are close to zero because Blue Air has no money, and liabilities far exceed assets. or 2) negotiate a reduction in the amount of damages so that Blue Air can attract external funding from its shareholders or other sources to finance the payment of such claims. Note: Blue Air's debts far exceed the company's assets (the airline is virtually insolvent). We have this information from official sources because AirAdvisor is part of the Blue Air restructuring process for many claims. Our attorneys strongly suggested option 2, and we decided it was in the best interest of our customers to recover a lesser amount than nothing. - We have learned that other creditors in a similar situation have only received 50% of the amount owed. - We managed to negotiate 68% of the compensation amount due, so we managed to get 18% more than other creditors, and this was not easy. Note: we have never agreed to discounts offered by airlines as we are interested in getting the maximum, but this case is different. To do otherwise would be a significant and costly mistake. - After that, Blue Air missed payments despite the approved repayment schedule; - We have exerted constant pressure to ensure that Blue Air finally complies with its approved repayment schedule. - Please note that our fee for this action is 50%, by our price list, as significant legal efforts were undertaken. We consider it a success that we could recover the maximum of what was possible to recover. At the moment, there is a risk that more than 10,000 Blue Air passengers will not be able to get anything from the airline because there is a high chance that the airline will be closed. We know that our team may not have provided you with regular updates during specific periods. But the complexity, uncertainty, and risks we faced proved that setting expectations early would have been misleading and difficult to achieve. Thank you for your understanding! We appreciate the trust you have placed in our team. We look forward to helping you with other claims in the future and hope you have safe travels.

Posted 1 month ago

“Am ceva timp de când tot aștept să-mi bagati banii ….deci de anul trecut din Aprilie nici acum Nu sa rezolvat nimic”

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(Ro) - Posted 1 month ago

Dragă Constantin Besleaga, Am primit cererea dvs. la data de 16.04.2022 și am trimis-o companiei aeriene la data de 18.04.2022. Deoarece compania aeriană a refuzat să plătească despăgubirea, am început procedurile judiciare la 11.05.2022. Examinarea cazului de către instanță durează între 6 și 12 luni. La data de 06.12.2022 am primit plata de la compania aeriană pentru dumneavoastră și am plătit-o în contul dumneavoastră bancar la 17.02.2023. Vă rugăm să rețineți că toate termenele au fost respectate din partea noastră. Am lucrat din greu pentru a obține despăgubiri pentru dumneavoastră. Vă rugăm să clarificați în detaliu motivul pentru care ați fost nemulțumit de munca noastră. Acest lucru ne va ajuta să devenim mai buni. Vă mulțumim pentru înțelegere!

Posted 1 month ago

“The process took approx 8 months Still waiting to receive compensation, even after the compensation was paid to air advisor. Email reminder sent 5 days ago. Still nothing. Will send another today. Seems to be very poor after service. This needs to Improve to get better reviews.”

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(En) - Posted 1 month ago

Dear Mark, We appreciate your feedback. We received the payment from the airline on 30.01.2023. The compensation was paid to your account on 14.02.2023. According to our terms and conditions, payment must be made within 30 days after payment received and correct bank details added. This information was shown in your personal account, so you were warned in advance about the timing of the payout. We have met all the conditions and deadlines on our part. Thank you for understanding!

Posted 1 month ago

“Era vorba de 400 de euro minus 120 de euro comision(280 de euro trebuia sā primesc) pana la urma am primit 245de euro...”

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(Ro) - Posted 1 month ago

Hello! We appreciate your feedback. We have received a payment from the airline in the amount of 350 Euros. The airline paid less than it was obliged to pay because of internal claims processing fees. This practice is not legal and AirAdvisor is now preparing to file a lawsuit against the airlines for violating passenger rights. But for now, the airline is still charging a fee of €50. We offer our services under the "no win, no fee" rule. You do not have to pay AirAdvisor anything. When we receive a refund from the airline, we pass it on to you, deducting our fee. You can also check the prices at the following link https://airadvisor.com/en/pricelist. This way the amount has been transferred to your account minus our commission and the airline's commission. Thank you for understanding!

Posted 1 month ago

AirAdvisor is rated 4.6 based on 4,223 reviews