Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

Write Your review

Tell us how Aircoach made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since you changed the route a couple of years ago, It takes longer to fly from Dublin to Madrid than taking the aircoach from the airport to Bray.”

Helpful Report

Posted 2 years ago

“Extremely efficient!”

Helpful Report

Posted 2 years ago

“Punctual, polite and efficient.”

Helpful Report

Posted 2 years ago

“Got Aircoach from Dublin Airport to Belfast bus station. Left on time and arrived on time. Very smooth journey. Highly recommend Aircoach 👌”

Helpful Report

Posted 2 years ago

“Absolutely wonderful service.the bus was right on time,it sure is a no stress way to get to the airport. The driver was cheerful and helpful with our bags. 100% recommended.”

Helpful Report

Posted 2 years ago

“On time, comfortable, staff were excellent.”

Helpful Report

Posted 2 years ago

“On time and fair price. Clean coach and good driver.”

Helpful Report

Posted 2 years ago

“Comfortable, in time, good journey”

Helpful Report

Posted 2 years ago

“I like aircoach i go on greystones route but its every 2 hours and doesnt start until 4/15 am which is not good if you have an early flight”

Helpful Report

Posted 2 years ago

“The condition of the coach was excellent. It arrived on time & got me to the airport on time. May I make one observation, perhaps I have been spoiled by your drivers in the past in helping to retrieve my cases which is something I really appreciated especially if they were large & happened to be at the back of the coach however this was something I didn't get on this journey but thanks to the thoughtfulness of a very kind young man I didn't have to 'scramble' into the coach. We as a nation are renowned for our kindness & care, you as a company are equally renowned for this & long may it continue. Thank you.”

Helpful Report

Posted 2 years ago

“Good drivers Helpful with information especially for visitors to the city.”

Helpful Report

Posted 2 years ago

“Comfortable and timely.”

Helpful Report

Posted 2 years ago

“Ride was on schedule but the WIFI was not working”

Helpful Report

Posted 2 years ago

“Excellent service 👏 👍 👌”

Helpful Report

Posted 2 years ago

“Bad customer service”

Helpful Report

Posted 2 years ago

Thank you for providing your feedback on Aircoach! We really appreciate the effort and time you took to let us know about your experience. We apologize for the bad customer service you received. We understand how important it is to be treated with respect and receive efficient help. We would love to hear more about your experience so we can prevent similar experiences in the future. How could we have made the customer service better for you?

Posted 2 years ago

“Very comfortable and easy ride, nonstop to Belfast from airport. Buses are in the road in front of airport as you exit airport. The only issue is that signs seemed to point elsewhere.”

Helpful Report

Posted 2 years ago

“It worked great for us; was a bit crowded and tight, but that wasn’t unexpected.”

Helpful Report

Posted 2 years ago

“The bus was really cold so thankfully the driver changed bus but it was colder. On switchover the drivers were speaking loudly and unprofessionally. Then the bus did not stop where it was supposed to,”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave valuable feedback about your Aircoach experience and we apologize for what happened. We sincerely appreciate your concern for your comfort and we would like to do better. We are sorry that the bus was chilly and that the driver had to switch it. We are also sorry for the drivers' loud and unprofessional behaviour. Lastly, we apologize that the bus didn't stop as planned. We would like to know more about how we can make your future trips more comfortable and convenient. What do you think would be a better approach in these situations? We would be grateful for any tips or advice you have. Thank you again for choosing Aircoach and for taking the time to leave your feedback.

Posted 2 years ago

“It’ s great when the driver help us to put the luggage in the bus trunk … It wasn’t the case in the bus Dublin to Belfast but il was perfect for the return !”

Helpful Report

Posted 2 years ago

“Service was on time.”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews