Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

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“Great on time service”

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Posted 2 years ago

“The bus driver missed the stop on O’Connell street even though I was there waving at him. He then stops at the top of the road where I have to then sprint for the bus so I don’t miss my flight.”

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Posted 2 years ago

Thank you for your feedback regarding your experience with Aircoach. We appreciate your time and expressing your concerns. We apologize that your bus driver missed the stop on O’Connell Street, and we understand how inconvenient and frustrating that must have been. We are sorry for any distress this episode may have caused you. Can you tell us more about what happened so we can continue to review and improve our services? We want to make sure that incidents like this don’t occur in the future, as we aim to provide a reliable and safe service to our customers. Thank you for your time, and for helping us to better our services.

Posted 2 years ago

“Great service”

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Posted 2 years ago

“The coach was clean. THe driver was friendly”

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Posted 2 years ago

“It was difficult to find bus stop,but service was excellent”

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Posted 2 years ago

“Friendly personal. Punctual great service”

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Posted 2 years ago

“Excellent service.. friendly staff..clean coach..lots of space. My only complaint would be that it doesn't stop at altnagelvin anymore.”

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Posted 2 years ago

“The aircoach is a fantastic service that gets me door to door from Stillorgan to the airport. Very comfortable buses! If I was to offer any feedback, I would say that having nighttime buses would be really appreciated / a more regular service, especially given the problems with car parking in the airport.”

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Posted 2 years ago

“Good service to the airport”

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Posted 2 years ago

“Punctual service. Very comfortable coach. The driver was very very polite and helpful. Aircoach were very helpful when I changed my travel times. Excellent service all around. I would definitely recommend and I will definitely be using their services again. Thank you”

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Posted 2 years ago

“Efficient and speedy service however the heating inside the coach was extremely unbearable”

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Posted 2 years ago

“A kind sensible driver who handled the new Cork roundabout changes with intelligence and had us at our destination on time. This comfortable journey from Dublin Airport to Cork was a treat after an overnight flight.”

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Posted 2 years ago

“Driver helped us with our bags. Arrived in a timely fashion.”

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Posted 2 years ago

“Belfast Dublin route- Clean coach , comfortable seats and well mannered and helpful driver. Reached destination on time. Will recommend definitely.”

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Posted 2 years ago

“Fast and left on time”

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Posted 2 years ago

“My first time in Belfast so I was not familiar with the best way to get to DUB airport (I'm from USA). Luckily Aircoach was recommended to me. It was inexpensive and on time. The only downside is I didn't want to leave Belfast :)”

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Posted 2 years ago

“the bus was on time...clean...good value...would have been nice to have assistance getting luggage in and out of the storage”

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Posted 2 years ago

“Very unhelpful.... was told there were seats available for the coach but would have to book online, online states Fully booked.....”

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Posted 2 years ago

Dear Julie, Thank you for taking the time to let us know about your experience with Aircoach. We are sorry to hear that you were made to feel Very unhelpful when you enquired about their services. It was not our intention to make you feel this way and we apologize. We understand your frustration when you were told there were seats available on the coach, but you would have to book online and then found out that it was fully booked. We would like to make things better and would love to hear from you as to how we can. Please do not hesitate to get in touch with us. Thank you again for your feedback. Best Regards, Aircoach

Posted 2 years ago

“Always use the aircoach as close by and convenient, but would love to see Greystones one running every hour. I do wish they would remove 24 hour service at the airport stop as they finish at midnight, which I know about, but many tourists don't, so a bit confusing for them.”

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Posted 2 years ago

“no toilets on board”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews