Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,249 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not great. I chose bus for sustainability reason. But it came almost 30 mins late. I was bit stressed to miss out. Also there is no where (an app or web ) we can see the delay.”

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Posted 3 months ago

“I have made multiple attempts to book the Aircoach from Cork to Dublin Airport online, using our Public Services Free Travel Passes and despite being charged €80 and €82 against my credit card have failed to complete the booking. In my most recent attempt we were almost complete but your system stated that our FT pass numbers were incorrect, which makes no sense as we read and typed the numbers directly from the card. I also understand that if we "turn up" at the bus without a booking, we could be refused entry to the bus. It has been a very frustrating and disappointing experience. The one positive experience is that your customer service personnel that I have had dealings with have been very courteous. However we are still unable to complete our reservation.”

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Posted 3 months ago

“The information that " there is an opportunity for a comfort break at Belfast on the 705X service" is false. I've taken the Aircoach twice in the last two months for return journeys between Derry-Londonderry and Dublin Airport, and both times, the trip to Dublin had no onboard toilet or scheduled stop. Both times I've been told by the drivers that they do not do a scheduled stop or have time to accommodate this. The first time I requested a toilet break, I was told to sprint through Belfast International Airport to use the facilities before the bus departed. On my second trip, I had to rush into a Starbucks in Belfast, but since the drivers switch there, they didn’t communicate that I was using the toilet—so I had to run back to stop the bus from leaving without me. I will not be booking Aircoach again until they have a scheduled stop with a toilet or ensure there is a toilet on board the bus from Derry to Dublin and they shouldn't be putting false information on their website. No toilet for a 4 hour journey isn't right.”

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Posted 3 months ago

“I always had good experience with Aircoach but this time I didn’t feel comfortable due to Driver’s behaviour..He was very rude and unprofessional. He was talking like nonsense. Always try to make people fool. Pushing the people out by hand if someone by mistake tried to put the luggage instead of speaking. I felt very bad after seeing that. Hope it will be improved. Thanks”

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Posted 3 months ago

“Shrinking routes is retrograde... could there be an opening for others to fill the gap...”

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Posted 3 months ago

“Booked onto the 10am bus from Dalkey on Wed May 14th. Bus arrived at 10:05 but the driver told us to wait and headed off for 20 minutes! I understand the need for breaks, but a 20 min one when the bus was already late is not acceptable, so we were nearly half an hour late leaving. On the return trip, we arrived at T2 for the 15.40 Dalkey bus on Sun May 18th to discover it had been cancelled with no explanation.”

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Posted 3 months ago

“I was early to the stop but the coach was even earlier and left without us. Had to wait 30 minutes for the next one, making catching my flight super stressful. :(”

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Posted 3 months ago

“It's a coach from airport. Many people have travelled a very long distance, 24hours perhaps or more. Some on coach are elderly, other with babies, almost everyone exhausted. It is not appropriate the drivers blare loud, radio dance music. A lady asked him to turn it down, he didn't and she moved to back of bus. This music, particularly loud music, on this bus is not appropriate. I'm off to ask him to turn it down, not off, but lower it.”

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Posted 3 months ago

“Driver was very good the coach was old and it had no air conditioning the forced air flow was warm and travelling on the hottest day was very uncomfortable I was glad I was only going to Belfast I'm it certainly wasn't luxury travel 🥵🥵🥵”

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Posted 3 months ago

“Your help command does not allow me to click on "Help and Support" so why offer that?”

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Posted 4 months ago

“Unclear as to where their bus stops actually are located eg Merrion square North, Pearse street. Ended up using an alternate coach service”

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Posted 5 months ago

“Sitting on the bus now from Dublin airport to Belfast. Rude passengers playing music and video without headphones. Several pax asked one man to turn down music and he refused. No monitor, nothing to be done for 2 hours. Maybe the company could post noise pollution reminders at very least. Very uncomfortable ride with someone’s vulgar music and lyrics blaring from the seat behind me in my ears the whole time.”

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Posted 5 months ago

“Everything would be ok, but WHY WHY there is not nite service Dublin airport to Cork anymore? My plane arrived 1 .30 am ( on time) and there is nothing you can do.. then you will have bus leaving every hour and 10 people sitting in it ..”

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Posted 5 months ago

“I am a regular Aircoach passenger on 704X service, usually very pleased (5 star), but lately wifi is very weak or non-existent (2 star). I have reported this to Aircoach, was advised to give this 'feedback' to Aircoach via a review. Hence writing. I can give the vehicle reg no. if contacted by Aircoach but situation applies to several.”

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Posted 5 months ago

“No help from staff at Derry, even thou the driver had support to check people in. No separation of luggage for different stops. On arrival at International airport, driver so busy checking people in no help again, even thou luggage had moved during journey to back of compartment and new boarders were putting their luggage in as well. What has happened to the Airporter Service- it was always attentive and informative.”

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Posted 5 months ago

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Posted 5 months ago

“I can’t log on to my account, and efforts to reset Pwd not being allowed”

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Posted 5 months ago

“And where is Greystones?! If it weren't for the reliable drivers, it would be one or zero stars!! Andrzej”

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Posted 5 months ago

“Bonjour le problème a été de modifier une réservation erronée et de se comprendre avec l'opérateur : il a fallu 3 échanges de mails pour obtenir l'horaire et le sens de circulation corrects de Dublin Aéroport jusqu"à Dublin Centre. On y est arrivé mais ce fut laborieux !”

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Posted 5 months ago

“Aircoach pre booked journey was cancelled at 23.15 the night before travel. I had to make very late alternative arrangements. I had to apply for a refund, this was handled efficiently. I would use Aircoach again as this was my only bad experience in many uses of the Aircoach service.”

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Posted 5 months ago

Aircoach is rated 4.0 based on 19,249 reviews