Aircoach Reviews

4.2 Rating 17,605 Reviews
78 %
of reviewers recommend Aircoach
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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023
Anonymous
Aircoach 5 star review on 4th September 2023
Scott S
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 4th September 2023
Kevin D
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 15th August 2023
Mr Bruno P
Aircoach 5 star review on 10th July 2023
Myco G
48
Anonymous
Anonymous  // 01/01/2019
We took the Aircoach bus from Dublin City to the Dublin Airport. The bus was 15 minutes late and the screen on the window on our side obstructed vision and was annoying. We should have taken the regular city bus for much less money, and will do so the next time.
Helpful Report
Posted 6 months ago
Thank you for your feedback about Aircoach, Disappointed. We appreciate you taking the time to inform us of your experience. We apologize that the bus was 15 minutes late and that your view was blocked by the window screen. We would like to learn more about what happened and how we can prevent this from happening in the future. Could you tell us more about why you believe taking the regular city bus would have been better?
Posted 6 months ago
Bus arrived 8 minutes early. Too many people let on the bus in O’Connell St with no tickets do bus did not stop in Parnell Sq. Took over an hour to get to the airport. Route is too long
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Posted 6 months ago
I took the bus from Dublin to Galway and was a bad experience. The seats are very close together. You can barely enter to sit down. There was a bottle of beer on the floor that spilled beer all over the place so once I put my bag-back on the ground in front of me it was soaked on the bottom and during the whole trip it smells like old beer. The bus was 20 late. Overall, I do not recommend taking it.
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Posted 6 months ago
Just got on board my first aircoach trip, 2.5 hour journey. I was not expecting the radio on boom boom boom. I politely asked driver if he could “turn it down a little”. I was quickly told “it’s not that loud”. I moved to back of bus, where the engine is louder than the boom boom radio. If I played iPhone music like that, I’d expect to be asked to use headphones. What happened to “keeping noise down to respect fellow passengers”? Does this not apply to the Drivers too? Yes they drive long hours and need a pleasant drive too, but is there no way to minimize noise for others? I’ve use GoBus for decades (now Citylink too). Am I missing some reason that one person’s radio taste is imposed on all passengers??? Genuinely Puzzled!!
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Posted 6 months ago
I took the very first Aircoach to the airport of the day. Despite this, we started our journey about ten minutes late. There was no traffic whatsoever. Yet, we got more and more delayed as time went on as the driver had very long discussions with passengers about wether or not they could board. When we eventually arrived at the airport we were over half an hour late. I would have been understanding if there had been outside factors like traffic, but since this all came down to the driver’s lack of knowledge of how many passengers were on the bus, this was an incredibly frustrating experience.
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Posted 6 months ago
Actually, I had a bad experience coming from the Airport with my family we booked online and my sister's family booked from the Airport and we loaded our luggage and when we started boarding we got in and my sister's family didn't as the driver said and they had to get their luggage out and wait for the next bus although a lot of seats was vacant till the end of our destination and kids kept crying and sad that they cousins were expected to join them,,, that was really disappointing for all of us
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Posted 6 months ago
Bus didn’t show up
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Posted 6 months ago
The bus was late
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Posted 6 months ago
Your bus driver (1500 from Dalkey to Airport on Sunday 3 September) needs to improve his customer-facing skills: 1. I dropped my phone on the bus, but didn't notice this. 2. Another traveller found it and gave it to the bus driver. He did not make any announcement about this. 3. When I noticed that I had lost my phone, I went up to the driver to ask if anyone had handed it in. His response? "Is it this?" So, if I had not noticed that it was missing, he would have just kept it? You really need to have a word with him about this. I have further criticism of him but have not got time to go into it. Suffice it to say that he caused me to almost miss the bus and did not appear to care about this at all.
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Posted 6 months ago
Boarded bus in Belfast for transport to Dublin Airport. The luggage was placed in back of the cargo hold due to the volume of passengers. At arrival at the airport the bus driver made no effort to retrieve the luggage. A 65 year old passenger needed to crawl into the cargo hold to retrieve the luggage. I am sure the company could provide some type of extension hook to retrieve the bags instead of having passengers climb into the hold area.
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Posted 6 months ago
the service on killiney route is poor as it has not been restored to hourly service. this causes problems when flights are delayed meaning people have to wait 2 hours until the next one. also always full on evenings due to this
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Posted 6 months ago
Boarded the bus at Dalkey, but we had to load our own luggage with no direction from the driver. By the time we arrived at the airport our luggage had been pushed to the back. Had to drag out all the luggage, then crawl into the storage area to retrieve bags. Not on! I don't expect driver to load or retrieve luggage (but all other buses do it), but he could at least organise the loading so that it is easy to retrieve. No excuse for that.
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Posted 6 months ago
Staff was rude on phone as was trying to sort out a foreign girls ticket also who wasn't able to speak much English. They just said we waited at the incorrect stop for the coach. The stops are poorly sign posted and has sign in correct stop pointing to get on at the other stop. The driver was more pleasant but still wasn't the best.
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Posted 6 months ago
Coach was late by 1 Hour
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Posted 6 months ago
Driver was lovely and the bus was comfortable but none of the charging ports were working. A lovely man let me use his portable charger as I needed to book a taxi from my destination.
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Posted 6 months ago
- The frequency of busses is insufficient - every route should operate at least hourly - The routes should initiate to operate much earlier in the day in order to accommodate for early flights - The arrival time indicated on the website is heavily underestimated. Even though the bus was not stuck in traffic, the arrival was significantly later than indicated which means that the estimate is unrealistic. - The drivers don't always announce the next stop. The driver in this trip shouted names of the upcoming stop, but one could not really hear it clearly at the back of the bus. This is certainly not a driver's issue (his priority is to drive us safely), but rather an issue of poor infrastructure. The stop announcements should be automatic via the speaker. - I have no clue what delivery are you talking about in this questionnaire below. This was a shuttle bus and not a courier service.
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Posted 6 months ago
There was an unpleasant toilet smell on the coach and some terrible ‘ticky tacky’ ‘music’ that gave me a headache. The bus was on time but it was a very unpleasant experience
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Posted 6 months ago
Driving was very stop start, enduring travel sickness.
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Posted 6 months ago
Too few coaches and not early or late enough from/to Dun Laoghaire. Overheated. Bus full and driver not bothered helping with luggage.
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Posted 6 months ago
Hi, I was travelling recently with Aircoach and as Always the aircon was on full cold, we were freezing inside, got sick with a sore throat and headache next day, this is happening every time I travel. Not happy at all, can you please sort that problem as we don't need the aircon full on, could it be set at 19 ° not at 10° please otherwise will have to travel with a different company. The bus was also old the seats weren't comfortable, non of the chargers worked so no phone to charge. Very disappointed.
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Posted 6 months ago
Aircoach is rated 4.2 based on 17,605 reviews