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Aircoach Reviews

4.2 Rating 17,657 Reviews

78 %

of reviewers recommend Aircoach

Company Reviews

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 10th July 2023

48

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“service frequency drastically cut, makes the service less than useful more often than not”

Posted 7 months ago

“Experience at ter2 was awful - no system for passengers queuing. Passengers skipping others to get on, no clarify about numbers of seats available . The guys was lovely working there but had no system in place to manage crowds - route in question was the 700”

Posted 7 months ago

“Have previously used aircoach for short journeys (Dublin centre to airport) but recently used aircoach for trip from Derry to Dublin. There was no AC turned on on the bus on a sunny day, the plugs were not working to charge phones. Staff were friendly but all in all it was a very uncomfortable journey”

Posted 7 months ago

“Coach was 25 minutes late arriving at our stop. Journey took well over an hour making us nearly miss our flight. The cost was acceptable but unfortunately didn't make up for the delay and resulting stress it caused.”

Posted 7 months ago

“Aug 25 ride from airport, driver was hard to understand and rude. Had his bag in from seats and when I say down he said that’s my bag and I said that’s ok I’m not going to take it and he got upset with me. Why would the driver put his personal bag in the passenger seats anyway? Just very unfriendly.”

Posted 7 months ago

“Wifi did not work in Northern Ireland leg. Therefore did not get full value of the coach.”

Posted 7 months ago

“I think staff need more benefits might cheer them up to say a single word to passengers”

Posted 7 months ago

“I travel on Aircoach once a week for a year, alternating with gobus. recently I am travelling more on globus as the quality of the aircocah is going down. Its guarnateed the wifi will not work on the entire journey on the outward or return (guessing one bus's modem isnt working for the last two months and not being fixed) the last straw was the toilet has been blocked on one bus for the last two weeks.”

Posted 7 months ago

“I purchased a flexipass but was unable to change dates or times. I had to rebook and then apply for a refund which I haven't received as yet, nor even received an acknowledgment. Found the App poor but I know its being updated. As for the actual service of driver, bus, safety, cleanliness, time, I've no issue.”

Posted 7 months ago

“Route 702 has been reduced to only every 2 hours since we came out of COVID. Previously it was hourly and convenient. I don't particularly have a problem arriving at Dublin airport in plenty of time, but what is a real problem is the journey back home. If one just misses a coach it is almost a two hour wait , something one doesn't need. And if it's early evening you can forget any coach. Aircoach seem to think a very frequent service to Leopardstown will placate folk on the other routes: Greystones and Killiney. Please Aircoach will you consider the plea to return our hourly service. At present it is barely a service, and being dumped near a Luas is poor consideration to passengers between Brides Glen and Dun Laoghaire area whiere Dublin Bus only supplies a 7 every 30 minutes, and an hourly service to Dalkey. This is not a service to the public of 2023, please take note.”

Posted 8 months ago

“I took recently a bus 706X from Galway to Dublin airport. It was not a good experience: the air conditioning inside was really too strong; the driver heard his radio at high volume annoying the passengers; when the driver had to pass a vehicle, he would turn the wheel abruptly to change the lane. So, I can’t recommend this route until Aircoach instruct some drivers how to behave. I left my e-mail so they can contact me for further details.”

Posted 8 months ago

“I've travelled on this coach in February and November to go to the rugby always been fine but traveling on it in August is a different story no cold air through the vents!!! It's like a sauna on this bus tonight to Belfast. I'm hoping I'm at least 1 stone lighter when I get off”

Posted 8 months ago

“I’m currently on the aircoach from cork to dublin and it’s not acceptable to have to endure a 3h with a disgusting smell from the toilet which hasn’t been cleaned in a long time. The temperature is not being regulated and we’re in such uncomfortable conditions for the price we pay it would be expected a higher level of respect to the customers. This is a private run company where customers aren’t coming first in the priorities.”

Posted 8 months ago

“Bus was 30 minutes late, and I was denied boarding at first , and was told “this isn’t your bus” but I ultimately prevailed. The 16 bus in Dublin passed 5 times during my wait and I could have saved money with that. But I arrived safely and retrieved my bag successfully from underneath which was good.”

Posted 8 months ago

“Not very clean,people noise , driver not say anything..... I chat about free travel pass???”

Posted 8 months ago

“Generally I think the Aircoach service is great however I just can’t understand why the service to Greystones only runs every 2hrs. Prior to the Covid Pandemic it was hourly & when I inquire at the desk in the Airport I’m told it’s due to lack of passengers. Is it possible that the lack of passengers is due to the lack of service??? No one wants to wait around for 2 hrs after arriving off a flight. Also the 702 route to Greystones has changed & now does a trip all over the city sometimes making the journey from the Airport close to 2 hrs depending on traffic. Thank you for what is (apart from the above issue) an excellent service.”

Posted 8 months ago

“I think the boarding of the coach is horrendous. There is no proper boarding system in Cork or system of placing the luggage in the luggage compartment. An aircoach person should manage that and there should be a ticket for placing liable in the compartment that when you get to the destination it is checked that you took the right bag. You need to apply rules where people line up similar to at airports and then there should be assigned seating if you travel more than one person. It’s like stuffing cattle on a truck- awful. Not impressed. It wasn’t great years ago but it’s worse now. But I presume aircoach is relaxed about it as there aren’t other options (yes there is one other company but often other times).”

Posted 8 months ago

“Not very happy with the service we booked for two from Charleslands at Greystones on the 10 am 1/8/23 It was pouring with rain at the start, so we waited in a car for the bus to arrive The bus passed by without stopping. At 10 /10 am Fortunately, we were able to find a car to get us to the next stop in Greystones. We’re not very happy with the arrangements and if we booked I’m sure the driver should’ve been aware that there was a pick up required at Charlesland Otherwise, the trip was satisfactory, and on time at the airport Derek Potts o’clock”

Posted 8 months ago

“No toilet. 21 century”

Posted 8 months ago

“Very disappointed. Outgoing journey was about 10minutes late. Return journey - coach was 20mins yes late with very poor comms from the staff on the ground. The bus had to be changed - and we left an hour late. The bus itself poor with the advertised chargers not working. The driver himself was fine and did his best.”

Posted 8 months ago

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Aircoach is rated 4.2 based on 17,657 reviews