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Aircoach Reviews

4.2 Rating 17,666 Reviews

78 %

of reviewers recommend Aircoach

Company Reviews

About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Galway and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown, Killiney and Greystones. We are proud of our Airport Coach Operator of the Year 2020 title, and we remain committed to innovation. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at a great value.

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Phone:

+353 (0)1 8447118

Email:

info@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Aircoach 5 star review on 4th September 2023

Aircoach 5 star review on 4th September 2023

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Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 15th August 2023

Aircoach 5 star review on 10th July 2023

48

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed. Outgoing journey was about 10minutes late. Return journey - coach was 20mins yes late with very poor comms from the staff on the ground. The bus had to be changed - and we left an hour late. The bus itself poor with the advertised chargers not working. The driver himself was fine and did his best.”

Posted 9 months ago

“We had to change the bus twice which was a nuisance especially with young children who had to be woken up”

Posted 9 months ago

“I was very disappointed with my recent service, Dublin to Belfast. I received contradictory instructions from 4 different staff (11.50am service from Dublin to Belfast), no information about the journey, and the wifi was not working. As I sent my email to complain on.my mobile data, the network was changed as the bus crossed the border so i am not sure if it was received. Service may provide value fir money but i was not impressed.”

Posted 9 months ago

“The team in Dublin airport were very helpful and lovely when I was trying to get back down to Cork to meet an doctor urgently but the bus driver screamed at me and left one of our party behind (there were three of us) even though I had bought tickets for all three for that particular time slot. Again, the team at the airport did everything in the power to make sure that my partner did make it onto the next bus but it did delay me going to A&E that night as he needed to bring me.”

Posted 9 months ago

“Was a bad experience, the bus driver seemed inexperienced and the ride was very jerky. The first bus had an endless alarm.”

Posted 9 months ago

“Aircoach has the potential to be a very good service. However, the pick-up point in Belfast is disgraceful. It is on a sleazy side of the street where there is no shelter, no information, no forecasted arrival of the bus, no ticketing and generally no way to even line up to get on the bus. Once we were picked up the coach was an efficient way to get to the Dublin Airport.”

Posted 9 months ago

“The aircoach was very warm and crowded. Very little leg space. I travelled on the Aircoach from Dublin Terminal 2 and was booked and paid to travel to Derry, however, I got off the bus in Belfast and travelled home from the Europa bus station on the 212 bus instead. This was much more comfortable. Bus did not stop for a break.”

Posted 9 months ago

“Really disappointed in the service - attitude of the driver on the way from Dublin to Belfast lack of customer care - driver in the way to Dublin was courteous and helpful - complete opposite to return journey - bus wasn’t very clean and lack of air conditioning - very disappointed”

Posted 9 months ago

“Had to change buses.”

Posted 9 months ago

“It was cold on the bus and the WiFi didn't work.”

Posted 9 months ago

“Plug didn’t work to charge phone. Impossible to find a comfortable position to sleep in due to design of the seats and window frames.”

Posted 9 months ago

“The actual Airbus is good but your timetable is terrible plus you don’t go to Belfast City Airport. Bring back the Derry Airporter!”

Posted 9 months ago

“C’est le pire bus que j’ai prise dans ma vie, pas de tablette au niveau du siège devant toi pour poser le téléphone ou la nourriture, sachant que c’est un long trajet que j’ai pris, de Dublin vers Belfast, 3 heures de route. L’arrêt de bus était de l’autre côté de la route alors que sur la réserve il précise que c’est devant l’hôtel, heureusement y avait une personne qui nous a prévenu 5 minutes avant le départ du bus. Le conducteur était agréable il s’est présenté et il nous a dit qu’il faut pas hésite de lui demander des renseignement si besoin .”

Posted 9 months ago

“Only available every 2 hours. A useless display screen that should announce each stop, but doesn't. Luggage pushed to the back of the luggage compartment. I had to practically climb inside to get it. No assistance from the driver. Roundabout route. On the plus side the coach arrived on time.”

Posted 9 months ago

“The driver of the bus who picked me up from Dublin left me to put my suitcase onto the bus because he was too busy vaping despite me being an elderly passenger with walking aids. When we got to Belfast, he again jumped off the bus to vape without helping to get the luggage off of the bus. Luckily the driver from Belfast to Dublin a week later was much more helpful and a lot friendlier.”

Posted 9 months ago

“I felt the drivers could do with improving their customer service approach. They were both unhelpful and bordering on rude.”

Posted 9 months ago

“delayed without informing us.”

Posted 9 months ago

“Very unhelpful staff. Unclear where to get on at Dublin Airport. Had to change bus ,without warning 5 mins into journey in pouring rain without explanation.”

Posted 9 months ago

“The bus was 15 minutes late.”

Posted 9 months ago

“Driver said we were late. We were in fact 15 minutes earlier. He drove off Clayton immediately after we boarded, 15 minutes ahead of the scheduled time. We barely made it, even though we booked online and arrived 15 mins early. Who knows how many people planned on taking the 16:30 but were ditched as a result. Unreliable.”

Posted 9 months ago

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Aircoach is rated 4.2 based on 17,666 reviews