Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

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Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

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“Very convenient and regular service.”

Helpful Report

Posted 2 years ago

“We booked the service for 6:30 am to the airport. We showed up at 6:15. No bus at 6:30. Someone waved down the Belfast coach driver around 6:55. He called for us and relayed that the bus would be showing up at 7:05. Came around 7:08. People had left by taxi in order to catch their flights. Service was almost 40 mins late. Will never use again. Need something reliable when getting to the airport to catch a flight.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with Aircoach. We apologize for the difficulties you encountered regarding the 6:30bus. We understand how important it is to be on time when trying to make travel arrangements. It is our goal to provide an enjoyable and convenient service to all our customers and we are sorry that, on this occasion, we did not meet your expectations. We are sorry that people had to leave by taxi in order to catch their flights. How can we do better to ensure our customers are able to arrive on time in the future?

Posted 2 years ago

“Late by 20 minutes and no seats available despite booking in advance.”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience with Aircoach. We are sorry to hear that your coach was delayed by 20 minutes and that there weren’t any seats available despite booking in advance. We apologize for this inconvenience and would like to try and make things better. Is there anything in particular we can do to improve your next journey? We appreciate your feedback and hope to welcome you onboard again soon!

Posted 2 years ago

“Coach arrived on time for both outward and return journeys. Driver was friendly and helpful. Coach was clean. Would recommend this service.”

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Posted 2 years ago

“Excellent service and value”

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Posted 2 years ago

“The buses are packed to the brim. They could do with more than one service especially for Dublin Airport.”

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Posted 2 years ago

“Brillant from start to finish”

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Posted 2 years ago

“Frankly, I did not have high hopes for our ride from Belfast to Dublin airport. I was pleasantly surprised by the clean bus, and very professional driver, who ensured that ticket holders got on first.”

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Posted 2 years ago

“Seemed like a slow unnecessary speed coming back home and no help offered to passengers with their luggage”

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Posted 2 years ago

“fast friendly cheap”

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Posted 2 years ago

“On time. Coach was spotlessly clean. Driver was so nice. Took all the bags out from underneath upon arrival in Cork. He was also very welcoming when passengers were boarding the coach in Dublin. 22e was super value.”

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Posted 2 years ago

“We reserved a seat from Belfast to Dublin and arrived well in advance, but the bus was oversold. As a result, we had to stand the entire hours-long drive from Belfast to Dublin. It was unbelievable.”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience with Aircoach. We apologize that you had to stand the entire journey as the bus was oversold. This is definitely not the experience we want our customers to have. Can you tell us more about the situation? How can we make sure this doesn't happen again in the future? We value your feedback and appreciate your patience.

Posted 2 years ago

“I have used Airporter (as it was) on several occasions, and I was always happy with the service. This was my 1st experience of Aircoach, and I am pleased to say that the high standards have been maintained. The coach was clean and comfortable, and the driver was pleasant and friendly. I will definitely be using Aircoach again.”

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Posted 2 years ago

“Fantastic service both to and from Dublin airport.”

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Posted 2 years ago

“Busxarrived on time. Made it on time for flight. Easy to book online”

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Posted 2 years ago

“Punctual. Easy to buy tickets.”

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Posted 2 years ago

“Very easy, lovely clean coach, nice driver. All good!”

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Posted 2 years ago

“Toilets not accessible on the bus and no break to go to the toilet outside”

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Posted 2 years ago

“Easy to find, easy to pay and let’s you off, right downtown”

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Posted 2 years ago

“Air coach is so easy to use and inexpensive quick and reliable”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews