Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

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“Coaches were comfortable and quite prompt. Staff were also very friendly and helpful.”

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Posted 2 years ago

“Pleasant and helpfully staff, bus clean and comfortable”

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Posted 2 years ago

“On time , plenty off room , friendly staff”

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Posted 2 years ago

“We took the 1.40 pm coach from Belfast to Dublin airport on Saturday July 4 2023. The coach arrived and we boarded and got our seats then the driver announced that this coach is not going to Dublin and another coach is coming and will take us to Dublin.So we got off the coach and retrieved our lugggage and waited in line again for the other coach. It arrived and the drivers of both coaches had a conference and in the end we got back on the original bus but with a new driver, the one from the second bus.This was not a good start to the journey, absolute chaos in fact. Once we got going the journey was ok and we got to the airport in good time.That is why we gave an acceptable rating for your feedback.However,you need to get your act together to avoid the scheduling problems we experienced.Also the bus stop area on Glengall st Belfast is awful, with customers lined up on a dingy sidewalk with no shelter from the elements and absolutely no help from the driver with loading of the luggage which was jammed with heavy suitcases.For these reasons we doubt that we would travel with Aircoach again.”

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Posted 2 years ago

“Efficient service, on time, reliable. Would use again.”

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Posted 2 years ago

“Excellent service from Greystones but frequency of service is poor and last one from the airport to Greystones doesn’t meet any flights arriving after 19:30 so we can never use Aircoach to get home. It’s a great service to have and I hope they will operate later services from the airport soon. Anytime we are able to use it everything runs smoothly. A relaxing way to get to the airport. Well done.”

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Posted 2 years ago

“Fast and comfortable!”

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Posted 2 years ago

“Brilliant Service with friendly and helpful drivers”

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Posted 2 years ago

“On time and a smooth journey”

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Posted 2 years ago

“This service is so handy. The drivers are always so nice. Pity their wasn't more leg room as I'm tall but otherwise it's well worth using the service from cork to Dublin Airport”

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Posted 2 years ago

“Fast and a lot of services. A bit complicate to know if you can get on board if you have not made a reservation.”

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Posted 2 years ago

“Really clean bus and very friendly driver”

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Posted 2 years ago

“Took the Aircoach service from Shankill to Dublin Airport T2. Bus arrived at Shankill and departed on time. Driver was very polite.”

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Posted 2 years ago

“Just perfect !”

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Posted 2 years ago

“Left on time, smooth journey, arrived on time. Sadly the socket did not work going from the airport to Derry, so I could not charge my phone. Other than that, all was well.”

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Posted 2 years ago

“Not on time and waited for nearly an hour”

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Posted 2 years ago

“Excellent Service, very professional team. 💙💙💙”

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Posted 2 years ago

“Very good,smooth trip”

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Posted 2 years ago

“I am glad I decided to take an early bus, even though my flight was much later in the morning. I prefer to sit and wait at the airport for fear the bus was either early or late. The bus was late but the service was fast and comfortable. FYI I was at the stop at least 20 mins before it arrived. A couple was already waiting at the stop. They were visible upset and walking off to get a taxi when the bus eventually showed up.”

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Posted 2 years ago

“Excellent service. On time, well organised, very good”

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Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews