Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My issue was sorted within a day and it was great to have such an efficient respond. Thank you”

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Posted 7 months ago

“Great service and professional support. Always recommend to take flexible options as you might have unforeseen circumstances.”

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Posted 7 months ago

“The refund was authorised for me after sending an email with serious complaint. Respond was fast. Thank you”

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Posted 7 months ago

“The refund was authorised for me after sending an email with serious complaint. Respond was fast. Thank you”

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Posted 7 months ago

“We booked Aircoach months in advance but our plans changed so we had to change the tickets. I contacted them through their website and a few days later I got an email and confirmation of our bus tickets being changed to the time and date we needed them on. I’m very impressed with the customer service and quick resolution of my issue.”

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Posted 7 months ago

“Very efficient customer service.”

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Posted 7 months ago

“Wonderful service wonderful staff 👏”

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Posted 7 months ago

“Yes I did love it”

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Posted 8 months ago

“Efficient customer service”

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Posted 8 months ago

“I had made a mistake with my booking and Lauren responded quickly and resolved the issue for me. I really appreciated her assistance.”

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Posted 8 months ago

“Very pleased with the outcome. Thank you.”

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Posted 8 months ago

“The matter has been sorted”

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Posted 8 months ago

“Fast response and solved my problem without hesitation.”

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Posted 8 months ago

“I contacted customer services as had booked two tickets in error. The person who I spoke to was extremely helpful and efficient. A refund was issued and was in my bank account within 3 days.”

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Posted 8 months ago

“The Aircoach team dealt with my queries quickly and efficiently.I am very pleased with the service provided by Aircoach.I use them regularly and I will continue to do so. Moira Cronin”

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Posted 8 months ago

“So easy, hassle free and reliable.”

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Posted 8 months ago

“Really good service, buses always on time & comfortable. Very easy to deal with the company if you have any issues rescheduling or cancelling a journey.”

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Posted 8 months ago

“Comfortable bus. On schedule. If you miss your bus you can use same ticket to grab the next one (subject to space being available of course) which is the best feature for an airport bus.”

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Posted 8 months ago

“very good service, excellent customer support ....!!!”

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Posted 8 months ago

“We travelled from T2 in Dublin Airport to Cork and I have to commend our driver Mohammed who was amazing. I couldnt praise him enough, very professional and really friendly. I have travelled with Aircoach many times and he was the best driver yet, an absolute gentleman and a great representative for Aircoach. Well done.”

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Posted 8 months ago

Aircoach is rated 4.0 based on 19,349 reviews