Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.04

4.0 Rating 18,781 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requests for information were answered very promptly. Looking forward to using the service.”

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Posted 2 months ago

“Due to an airline error, they changed the travel date. Great attention to tourists' problems.”

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Posted 2 months ago

“I have been using the Airport to Greystones and Leopardstown route for many years. All drivers have been exceptional. Steady, careful, professional, curtious. They are helpful, especially to overseas visitors who maybe unsure of their destination. This includes ground staff. Buses always clean and comfortable, Keep up the good work. 👍”

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Posted 2 months ago

“Got on the Aircoach at Clayton Leopardstown this afternoon (07/02/2025) and we couldn't have got a nicer bus driver named Ed. An absolute gentleman. Thanks Ed!! You went out of your way to help all of us and it’s very much appreciated.”

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Posted 2 months ago

“I took the bus from Belfast International to Derry at 8:10 AM on 06/02/2025. I don’t normally write reviews, but in this case, I felt I had to. I want to express my sincere gratitude to the bus driver—his friendliness and customer service were truly outstanding. I didn’t catch his name, but it was fantastic to see how he interacted with all passengers, ensuring everyone felt welcome and looked after. He deserves to be commended for his exceptional service.”

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Posted 2 months ago

“Usually Air coach are reliable”

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Posted 2 months ago

“When I initially booked from Australia I realised I had made an error with the dates. I wrote back and Tamar was extremely helpful & respectful with my dilemma. He changed the date for me and reduced the anxiety that I had encountered. Thank you Aircoach for having great understanding staff. Huge thanks to Tamar for your kindness & help.”

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Posted 2 months ago

“I didn’t realize when I booked my Aircoach tickets with my flight the time was determined for me. This did not correlate with the time I needed so I emailed and Katy was able to change the time for me. Thankfully I noticed right away and emailed the same day they were booked. Katy was helpful, professional and responded quickly.”

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Posted 2 months ago

“I had an inquiry about a refund and Sanaz was extremely quick to respond and help. Their customer service is incredible! I always use this service when I travel home to Ireland from Canada and have never been disappointed!”

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Posted 2 months ago

“Quick and kind in finding the solution to my request”

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Posted 2 months ago

“Had a problem with a wrongly entered date I reported it and was sorted out and the ticket was updated by Keja and also received help from Kiki .. Great service and great team... many thanks 👏⭐”

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Posted 3 months ago

“Been using the aircoach for years and generally find the drivers good but the guy this evening was the best yet. Smooth driving and couldn’t have been nicer to passengers. Thanks Kevin Healy!”

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Posted 3 months ago

“All my questions were answered completely and distinctly.”

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Posted 3 months ago

“I made an error with my booking. I rang and got the lovely Jessica. It was 10 mins before closing time and she didn't make me feel rushed at all. She explained clearly how to amend my booking and what steps to take. Very promptly next morning I received an email informing me of all sorted. Thank you Jessica for your swift & efficient service. Very pleasant.”

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Posted 3 months ago

“Thank you Abby for your amazing help today booking my tickets, your patience is astounding. Janet in France”

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Posted 3 months ago

“Due to a delayed flight, I missed my Dublin to Cork bus. Even though I had bought the flex add on, I wasn’t on the ground in time to change the booking. When I landed, the next bus was already booked! After 15 hours of travel, that was not ideal. But then I talked to one of the women working at the stop, and she reassured me that she’d make sure I got on the next bus, and then she did. Not a bother. I was so thankful for that. I live abroad and come home once or twice a year. Service with a human touch means a lot. Makes it so lovely to fly into Ireland. I’m sorry I didn’t get her name. But thank you anyway.”

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Posted 3 months ago

“I had made a bit of a mess of booking two seats from Cork to Dublin, return and thanks to the intervention of one of Aircoach's workers it was all sorted out for me. Very grateful to get the chance to have my mistake rectified. Not many businesses show this type of customer service!”

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Posted 3 months ago

“My question was answered promptly, politely and comprehensively, many thanks!”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“I highly recommend Aircoach, they were incredibly helpful in assisting me with modifying my bookings. A big thank you to Sophie at Aircoach!”

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Posted 3 months ago

Aircoach is rated 4.0 based on 18,781 reviews