Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I travel by aircoach frequently. Always on time, comfortable coaches, friendly and helpful drivers and excellent customer service.”

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Posted 6 months ago

“Very helpful when my husband took ill.”

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Posted 6 months ago

“Fast rection and correcting my error. Martin”

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Posted 6 months ago

“Very timely response to a question I submitted about routes and stops”

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Posted 6 months ago

“Very fast response to online enquiry for a sensitive and urgent issue. Thankful for your service !”

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Posted 6 months ago

“I had a problem changing my coach time with a flexi reservation! Eventually I had to phone the help line and got excellent advice to change my booking. The person I talked to was very friendly and helpful! I’ve found the Aircoach service brilliant.”

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Posted 6 months ago

“Very understanding of reason to cancel on medical grounds when already Very disappointed with being unable to travel. Greatly appreciated. Very efficient”

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Posted 6 months ago

“My refund was processed smoothly and quickly and it was very easy to communicate with their customer service.”

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Posted 6 months ago

“Customer service replied me really quickly and solved my refund claim in a day.”

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Posted 6 months ago

“I am very satisfied with the solution to the issue I was having and the manner in which it was resolved. Thanks to Jake for taking ownership of the issue and for following through with it.”

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Posted 6 months ago

“Customer service was out standing.”

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Posted 6 months ago

“They solved the issue about the time of my bus very quickly. Thanks a million”

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Posted 6 months ago

“Not the best idea to have City and Nationwide services departing from same bus stop ... far too frantic at busy times. 'Chief' and his co-worker at ticket office are the most polite and helpful of people. Drivers are apparently not obliged to help their passengers with luggage - but Chief cheerfully helped everyone load their luggage. The second lad kindly rang a driver who left early at 15.23 and asked him to return for some passengers. Well done to these 2 employees - Tuesday 2/9/25 at 15.30”

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Posted 6 months ago

“Had a problem with my reservations. Contacted Aircoach via email and the problem was resolved overnight!”

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Posted 6 months ago

“Five star service from start to finish!”

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Posted 6 months ago

“I had an issue because the bus ticket I purchased through Ryanair never came through. Fortunately, the customer service team (Oliver and Danyelle) was very kind and helpful, and they resolved the problem promptly. Excellent support and much appreciated!”

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Posted 6 months ago

“Rapid response to my issue!”

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Posted 6 months ago

“Very accommodating”

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Posted 6 months ago

“Replied to my enquiry in a very prompt manner.”

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Posted 6 months ago

“So comfortable and your drivers are always very helpful and courteous it's the only way we travel to the airport”

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Posted 6 months ago

Aircoach is rated 4.0 based on 19,349 reviews