Airconditioning Online Reviews

4.4 Rating 363 Reviews
86 %
of reviewers recommend Airconditioning Online
4.4
Based on 363 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Airconditioning Online Reviews
After initial mix up with pricing and freight, air con arrived 5 days later in good condition. No complaints.
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Posted 1 year ago
Great service and good value
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Posted 1 year ago
Thank you, Airconditioning online. I am extremely happy with their customer service. Would recommend it.
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Posted 1 year ago
Gave a clear diagnosis and explanation of what is wrong with our aging aircon system.
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Posted 1 year ago
Hello Michael. Good day! Thank you very much for using our service. We would like to thank you for the review and 5-star rating. We really appreciate a customer like you. Stay safe!
Posted 1 year ago
Communication was great for order arrival
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Posted 1 year ago
Hello David. Good day! We hope that you are well. Thank you so much for taking the time to leave us feedback and a 5-star rating. We are very happy that you appreciate our service. Thank you for your order. Stay safe.
Posted 1 year ago
Approachable and quick to respond to any questions . Willing to price match if better price found
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Posted 1 year ago
Not bad, but not good
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Posted 1 year ago
Amazing to deal with! Very helpful and kept me up to date with my orders and delivery time. Great range and pricing. Will definitely order from them again!
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Posted 1 year ago
Hello Christopher. Good day! Thank you so much for taking the time to leave us feedback and a 5-star rating. We are so happy that you are happy with your experience with us. We hope to see you again in our online shop soon. Stay safe always, Chris!
Posted 1 year ago
wernt to bad to deal with a bit slack on getting back to you but overall good
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Posted 1 year ago
Hello customer. Good day. We hope that you are well. We are sorry that we did not meet your expectations. Thank you for taking the time to review us and rating us 4 stars. Stay safe always.
Posted 1 year ago
Great service easy to deal with
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Posted 1 year ago
Hello Gavin. Good day and we hope that you are well. Thank you so much for taking the time to leave us feedback and a 5-star rating. We really happy and we appreciate having a customer like you. We hope to see you again soon in our online shop. Stay safe always.
Posted 1 year ago
Great service and pleasant staff. Prompt delivery. Thank you
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Posted 1 year ago
Hello Peter. Thank you very much for leaving us a review and giving us a 5-star rating. We really appreciate your kind words. We hope to see you again in our online shop. Stay safe!
Posted 1 year ago
Great service
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Posted 1 year ago
Hi customer. Thank you very much for leaving us a review. We really appreciate you. Thank you very much for the order. Stay safe.
Posted 1 year ago
Airconditioning on line personnel were very good with communication and constant updates on the movement and etd of products. I can understand that no one can stock everything. In these suitations it would be nice to know an estimated lead time required when ordering. Otherwise their service and pricing is perfect. Thank you. Will be ordering again.
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Posted 1 year ago
Thank you so much for taking the time to leave us feedback. We are so glad that you appreciate our service. We are very happy to assist a customer like you. We hope to see you again in our online shop. :) Thank you and stay safe.
Posted 1 year ago
Customer service were very helpful working out the best options for our needs and responded with multiple quotes. Delivery was very speedy once purchase was finalised. Would certainly recommend
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Posted 1 year ago
We're really grateful and appreciate you taking the time to share your rating with us. Thank you very much. We are very happy to served you. Hope to see you again in our online shop. Thank you.
Posted 1 year ago
Compettive on pricing and prompt delivery.
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Posted 1 year ago
Hello Kaushik. Good day. Thank you so much for taking the time to leave us feedback. We are so glad that you enjoyed your purchase from us. We look forward for your next order! :) Stay safe.
Posted 1 year ago
Good prices, communication was timely but unfortunately for me not accurate in the first instance (I rang before purchasing to ensure there was stock, was told there was, and after purchasing was told there wasn't!). Had to make a few follow up calls before it was in stock. Was told that it had arrived and that Thu or Fri would be ok for pickup. I said Fri at 12. Fri morning came and I was phoned (that's a positive) that the truck hadn't arrived (glad I didn't say Thu!) and better make it Mon to be safe. Picked up the AC from Brisbane warehouse on the Mon. Installed later in the week. Seems to work well.
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Posted 1 year ago
Hello Cameron. We hope that you are well. We're very sorry that you are not that happy with your experience with us. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention.
Posted 1 year ago
Very helpful and helped me to get the unit as fast as possible
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Posted 1 year ago
Hello Tadeo. Thanks so much for taking the time to leave us a 5-star rating and a great review – very much appreciated! Stay safe always.
Posted 1 year ago
Perfect service as always, item was correct and arrived within a week
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Posted 1 year ago
Hello Tristam! Thank you very much for leaving us a review and for the 5-star rating. We are so happy that you appreciate our service and for being a loyal customer. Stay safe always! :)
Posted 1 year ago
Were very helpful and checked with me on my order before despatching. Very good customer service and telephone manner. Would recommend.
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Posted 1 year ago
Hello Judith. Thank you so much for the 5-star rating and for leaving a review. We really appreciate you. We are so happy that you appreciate our service. We hope to see you again online! :) Thank you
Posted 1 year ago
Good product and good service
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Posted 1 year ago
Hello! Good day! Thank you so much for being a loyal customer and writing this awesome review! :) Stay safe always.
Posted 1 year ago
Airconditioning Online is rated 4.4 based on 363 reviews