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Airconditioning Online Reviews

4.4 Rating 363 Reviews

86 %

of reviewers recommend Airconditioning Online

Company Reviews

Product Reviews

4.4

Based on 363 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an air-conditioner that listed as in stock online and it took two weeks and one day for it to be delivered. The unit was not shipped until two days before I received I ordered an air-conditioner that listed as in stock online and it took two weeks and one day for it to be delivered. The unit was not shipped until two days before I received it, very poor if you ask me!!!”

Posted 1 year ago

“I am very happy with the two air conditioners I purchased. Overall, the price was excellent, the products are great, and the installation was done very well. Though I do feel that the company could improve their communication and general admin procedures.”

Posted 1 year ago

“Reasonable price, got what I ordered, good communication. It was annoying to find I was charged $36 or so for whatever payment service I used - I think Google Pay? I looked carefully and it didn't say there was any charge for any of the payment methods. Once payment went through, there it was... Of course it was written deep in the terms and conditions but not in plain sight.”

Posted 1 year ago

“Great range of products at awesome prices. Great communication regarding delivery. Would highly recommend to friends and family.”

Posted 1 year ago

“Prompt and courteous service - great price.”

Posted 1 year ago

“Good prices, it's a shame that communication isn't as good as it could be.”

Posted 1 year ago

“We had a wonderful experience. Good communication, as due to availability an alternative was given and we have received and installed all completey!!! Thank you”

Posted 1 year ago

“Great to deal with and provided good knowledge of products . Supplied and installed a Daikin ducted system with zoning and wifi which works fantastic.”

Posted 1 year ago

“The unit was delivered on time but not very happy with the cost. They said that it had to be delivered form interstate. Then a guy turn up from Reece plumbing Wooloongabba. 30 mins from my home. Also the unit itself was expensive. They said they were the cheapest. I found a better deal much cheaper 10mins after placing payment with them. They would not match or refund.”

Posted 1 year ago

“Great experience from ordering to installation, great price and very professional.”

Posted 1 year ago

“Although it took a week longer than expected for the goods to be loaded onto the truck after I ordered them (which I put down to COVID-related staffing issues), they were responsive to my queries and proactive in keeping me informed of the progress of the order. The goods arrived complete and in good condition.”

Posted 1 year ago

“Promt and friendly service.”

Posted 1 year ago

“From initial enquiry through to purchase and installation the process was seamless. Very helpful, professional and efficient the staff at Airconditioning Online plus the installers made the experience a very positive one. Would highly recommend.”

Posted 1 year ago

“I found the whole process from ordering the air conditioning unit to the installment of the unit, highly professional.”

Posted 1 year ago

“Zac and his apprentice were efficient, friendly and cleaned up afterward. Very happy with service”

Posted 1 year ago

“Cannot contact this company for tracking advice! Paid $7k for a few split systems a couple of weeks back and can’t get a response on where they are?”

Posted 1 year ago

“Excellent and timely communication throughout dealings with Airconditioning online”

Posted 1 year ago

“Great service, fast, friendly, helpful with compatible good price.”

Posted 1 year ago

“Great pricing, shipping could be better”

Posted 1 year ago

“The units don’t work. Complete waste of money. They are loud and do not perform. I purchased two at the same time and both are the same.”

Posted 2 years ago

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Airconditioning Online is rated 4.4 based on 363 reviews