Airconditioning Online Reviews

4.4 Rating 362 Reviews
86 %
of reviewers recommend Airconditioning Online
4.4
Based on 362 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Airconditioning Online Reviews
Excellect fast communication & speedy delivery - will definately use them again
Helpful Report
Posted 2 years ago
Great customer service and follow up
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Posted 2 years ago
The web site is reasonably easy to search. It could be improved by supplying user reviews, or more details such as the noise level of thr products
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Posted 2 years ago
Hard to obtain a refrigeration team, in midsummer, rural inland. For ailing air con. unit. However was able to obtain a better type of air conditioning, that the teams knows of . It is easier to use www.airconditioners-online and have the modification parts inland delivered. Now it is autumn no sweat to arrange for the refrigeration team.
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Posted 2 years ago
The delivery timeframe was extremely poor and disorganised.
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Posted 2 years ago
Fast easy transaction delivered in a day
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Posted 2 years ago
I have recently purchased a multihead system from Airconditioning Online. The process was very easy and straight forward. I had a reply within 24 hours of making an enquiry. The installers were excellent and kept coming back after an initial problem with the unit, which was not their fault. Highly recommended.
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Posted 2 years ago
Efficient assessment, quote, delivery & installation. The poor installers worked through intermittent heavy showers. So far so good with operation of unit.
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Posted 2 years ago
I contacted Airconditioning Online to replace my existing ageing split system. I knew the type of system that I wanted so purchased online using Zip - very easy process. In the age of COVID, I was expecting major delays in the installation but was pleasantly surprised that it was scheduled promptly. The installer was great, complied with our buildings' COVID guidelines, was considerate that I was working at home at the same time so kept me informed of when there would be any noise. Very happy with my new Carrier split system, and equally happy purchasing from Airconditioning Online.
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Posted 2 years ago
Easy to talk to before I purchased. Good price, delivered quicker than I thought given the size.
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Posted 2 years ago
Payed for an air conditioner and still waiting 4 weeks later. Shittest business ever.
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Posted 2 years ago
Everything happened as per expectations. No hidden surprises and well packed for interstate travel. Toshiba was chosen as they pioneered inverter technology back in the 1980's and have plenty of experience.
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Posted 2 years ago
Good installation however I found a long plastic conduct pipe left on the roof with pieces of copper and other bits. Tradies should have cleaned the roof before leaving.
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Posted 2 years ago
Very simple ordering process and great communication regarding delivery etc. Very happy with the products and service thank you.
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Posted 2 years ago
First time dealing with Airconditioning online and what a great experience it was, from customer service (Nigel and Sam) to installation (Luke) I was kept informed. The price was very attractive and we would use Airconditioning Online again.
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Posted 2 years ago
good price, very responsive and prompt delivery over the Christmas period
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Posted 2 years ago
We had the installation of four systems. The Prices were great. The Installers were very polite and tidy. We wanted the installation before Christmas and they did it. The office people were very helpful. Very happy with the service. Thanks
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Posted 2 years ago
ordered an air purifier delivered on time with several follow up calls recognising there was a product outage
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Posted 2 years ago
Best price around and smooth process from A toZ. Sam is very helpful and professional Will recommend to others
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Posted 2 years ago
they were great and delivered within time period thank you, all staff were courteous and efficient
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Posted 2 years ago
Airconditioning Online is rated 4.4 based on 362 reviews