Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.48

4.5 Rating 412 Reviews

88 %

of reviewers recommend Airconditioning Online

4.5

Based on 412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 2 years ago

Hi customer. Thank you very much for leaving us a review. We really appreciate you. Thank you very much for the order. Stay safe.

Posted 2 years ago

“Airconditioning on line personnel were very good with communication and constant updates on the movement and etd of products. I can understand that no one can stock everything. In these suitations it would be nice to know an estimated lead time required when ordering. Otherwise their service and pricing is perfect. Thank you. Will be ordering again.”

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Posted 2 years ago

Thank you so much for taking the time to leave us feedback. We are so glad that you appreciate our service. We are very happy to assist a customer like you. We hope to see you again in our online shop. :) Thank you and stay safe.

Posted 2 years ago

“Customer service were very helpful working out the best options for our needs and responded with multiple quotes. Delivery was very speedy once purchase was finalised. Would certainly recommend”

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Posted 2 years ago

We're really grateful and appreciate you taking the time to share your rating with us. Thank you very much. We are very happy to served you. Hope to see you again in our online shop. Thank you.

Posted 2 years ago

“Compettive on pricing and prompt delivery.”

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Posted 2 years ago

Hello Kaushik. Good day. Thank you so much for taking the time to leave us feedback. We are so glad that you enjoyed your purchase from us. We look forward for your next order! :) Stay safe.

Posted 2 years ago

“Good prices, communication was timely but unfortunately for me not accurate in the first instance (I rang before purchasing to ensure there was stock, was told there was, and after purchasing was told there wasn't!). Had to make a few follow up calls before it was in stock. Was told that it had arrived and that Thu or Fri would be ok for pickup. I said Fri at 12. Fri morning came and I was phoned (that's a positive) that the truck hadn't arrived (glad I didn't say Thu!) and better make it Mon to be safe. Picked up the AC from Brisbane warehouse on the Mon. Installed later in the week. Seems to work well.”

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Posted 2 years ago

Hello Cameron. We hope that you are well. We're very sorry that you are not that happy with your experience with us. I apologize for any inconvenience this caused you. Please know that we will be addressing this review with the team so they can learn from it and do better in the future. Thank you for bringing this to our attention.

Posted 2 years ago

“Very helpful and helped me to get the unit as fast as possible”

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Posted 2 years ago

Hello Tadeo. Thanks so much for taking the time to leave us a 5-star rating and a great review – very much appreciated! Stay safe always.

Posted 2 years ago

“Perfect service as always, item was correct and arrived within a week”

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Posted 2 years ago

Hello Tristam! Thank you very much for leaving us a review and for the 5-star rating. We are so happy that you appreciate our service and for being a loyal customer. Stay safe always! :)

Posted 2 years ago

“Were very helpful and checked with me on my order before despatching. Very good customer service and telephone manner. Would recommend.”

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Posted 2 years ago

Hello Judith. Thank you so much for the 5-star rating and for leaving a review. We really appreciate you. We are so happy that you appreciate our service. We hope to see you again online! :) Thank you

Posted 2 years ago

“Good product and good service”

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Posted 2 years ago

Hello! Good day! Thank you so much for being a loyal customer and writing this awesome review! :) Stay safe always.

Posted 2 years ago

“Great prices thank you”

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Posted 2 years ago

Hello Chris. Good day! Thank you so much for leaving us a review and for the 5-star rating. We really appreciate it. Stay safe always!

Posted 2 years ago

“Very hood service. Unit delivered on time with no issue. Highly recommended.”

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Posted 2 years ago

Thanks so much for sharing your experience with us, Geoff. We’re really grateful and appreciate you taking the time to share your rating and your feedback with us. We are glad to have a client like you! :)

Posted 2 years ago

“so far very pleased with the company and their follow process”

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Posted 2 years ago

Hello, Philip! Thank you very much for the amazing review and 5-star rating. We put in the work to keep you and all of our clients happy. Stay safe always! :)

Posted 2 years ago

“with great customer support, I would recommend it unreservedly.”

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Posted 2 years ago

Hello Customer! Thank you for your feedback. We really appreciate it. We are so glad that you are happy with our customer service support. Hope to assist you again soon. :)

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hello, Stanfford! Thank you so much for taking the time to leave us feedback. We are so grateful for your kind words.

Posted 2 years ago

“Excellent Excellent Excellent Top service well organised made my experience real easy. Best prices in Australia especially if you pick up instead of delivery. Thank you for making this summer cooler.”

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Posted 2 years ago

Hello, Tony! This review made our day. Thank you so much for taking the time to review us. We are so happy that you are happy with your purchase from us. Stay safe.

Posted 2 years ago

“The Wi-Fi Module for my Hitachi Split System was found via a Google search. It was a little more difficult to find via their website. Service was good, however, after being told the item was In Stock, I found out it was In Stock at another warehouse. Once it arrived after about a week, it was promptly shipped via Express Post. The Staff were polite & helpful and payment & invoicing were a breeze. Overall a pleasant experience.”

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Posted 2 years ago

“Great service, excellent customer service and very quick response to questions. I bought multiple systems from this company and everything went well and smoothly. Would definitely recommend and will be using this company again.”

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Posted 2 years ago

Hello Customer! Thank you for taking the time to share your experience with us. We’re super happy to hear that you’re happy with your order. We are looking forward to your next order! :)

Posted 2 years ago

“Good product, good quality, willing to buy more.”

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Posted 2 years ago

Hello Youming! Thank you for your kind words. We are happy that you like our product. Thank you again and stay safe.

Posted 2 years ago

“good service”

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Posted 2 years ago

Hello Mark .Thank you for the complete stars that you provided! :) We are very happy that you appreciate our service. Thank you for taking the time to leave a review. Stay safe.

Posted 2 years ago

“in the end it worked out well”

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Posted 2 years ago

Airconditioning Online is rated 4.5 based on 412 reviews