AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,142 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,142 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 11%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“U send defective product and during returns ur courier boy refuses to return.Customer care is worst no problem solving capacity always they repeat the same dialogue and in future will not buy any product and suggest everyone for the sane”

Helpful Report

Posted 2 years ago

“Worst shopping experience from AJIO. Don’t buy stuff from this site. Refund takes long time and the order is NOT shipped as promised. This is cheating and they have to face litigation .”

Helpful Report

Posted 2 years ago

“I am really disgusted with this e-business website. They don't even have an Understanding with their e-delivery partners.I bought a suit and It came without any tag. The quality of the suit was really bad so I put it for return 4 times, But the person went back without taking it saying that it has no tag on it. From where will I fix a tag on it, I kept it as it came to me. I kept on making the request, They too kept on saying sorry but without any resolution. so here I am uninstalling their website app and giving that good-for-nothing suit to one of my maid.”

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Posted 2 years ago

“The saree that I had booked online was not the one that I received today, you had delivered a pathetic one. I don't have time to return as I have to gift it to my friend's mom tomorrow. I will never ever recommend Ajio to anyone as it was a total disappoint to me.”

Helpful Report

Posted 2 years ago

“3rd class service by Ajio online shopping, myntra Amazon all are better then Ajio also Meesho is the best way to buy but ajio is worst service”

AJIO.com 1 star review on 23rd August 2023

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Posted 2 years ago

“Very worst experience shopping on AJIO.COM, I insists and request the people to never shop with ajio because 1. They never deliver in time 2. They don't allow us to cancel the delayed shipment. 3. I booked the shoe on 5th Aug but the date of delivery changed 4times but not delivered even after 18 days 4. Even after raising the complaint they ask us to wait for one week time to deliver 5. Poor customer care response I suggest the people not to shop on ajio.com it's waste of money, time and loss of patience I wish to give 0 rating in all but option is not there Thank you”

AJIO.com 1 star review on 22nd August 2023

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Ajio shows different price when product was added to bucket. There is some glitch in the system Please check the price s before otu finalize the order. This looks like a big scam to me. Be careful everyone”

Helpful Report

Posted 2 years ago

“Ajio and their pick up partner Shadowfax both are cheaters. They ask to return /exchange the products and then don't take the pick up and just keep sending messages 1st attempt 2nd attempt and then final attempt. People please don't buy any product from Ajio. They are just fooling people by showing offers.”

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Posted 2 years ago

“Dont buy from Ajio they have worst return/refund/exchange policy. My sister ordered a Ray ban sunglasses in one size and they delivered small. Even after all the hassle of sharing proofs with original packaging etc. They did not do anything. Worst commercial site to do any sort of shopping. Please avoid shopping from AJIO.you may try Amazon and Myntra,both are not fraudulent and are reliable with best emd user friendly policies.”

Helpful Report

Posted 2 years ago

“I had very pathetic experience with your delivery partner They misbehave with customer”

Helpful Report

Posted 2 years ago

“I have returned some of the products on july 29th but till today they are not been picked up and if i call to customer care they are telling me to wait fr 2 dys if i wait and again after 2 dys if i call them again they are telling me to wait further 2 dys this is going on and no proper response is getting such a shameless company ever seen”

Helpful Report

Posted 2 years ago

“Worst App. Even though the product is received in completely damaged condition they will arrange return with QC check required and you will never get your refund even after repeated reminders. They will just go on delaying your refund till you get fed up.”

AJIO.com 1 star review on 13th August 2023

Helpful Report

Posted 2 years ago

“Ordered a t-shirt for my dad. Received the wrong colour and wrong size. When I tried to return it they never picked up the product not did I ever receive a refund. Customer service was worst.”

Helpful Report

Posted 2 years ago

“Very bad experience I had with this application. because of this application I lost nearly 2600. 2 year's back it was good but now if we will orde the item in the application we will get used and taired items and if we will return the product we will not get our amount back the ajio customer service also not responding. So please don't download the ajio application don't trust this application.”

Helpful Report

Posted 2 years ago

“Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.Ajo complaint support 933*040*9669 immediately orders return item related query exchange replace any problems solved.”

AJIO.com 5 star review on 7th August 2023

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Posted 2 years ago

“#AJIO My sister had ordered products worth 11K through Ajio as she was visiting from the US and the products sent to us were all dirty, old clothes and with no tag. The packaging was intact but the products were totally different. When we call Ajio, they claim that the packaging was intact and they cannot refund the money. As soon as the product was received, we sent the pictures of the product to them. I have ordered products from Myntra and Amazon but they are so prompt in their responses. This company is fraud and does not care about customers. So beware that they are here to cheat you. Look at the audacity of the customer service executive. I am attaching the video as well of the conversation my brother in law had with her. Please pass it around to friends and family so that no one is cheated ever again”

Helpful Report

Posted 2 years ago

“Horrible service, horrible customer care. Haven’t received my refund since so many days and. AJIO is one of the most terrible Online shopping experiences I have ever come across. It’s a shame”

Helpful Report

Posted 2 years ago

“Received entirely different product but customer service says it a same product.”

AJIO.com 1 star review on 3rd August 2023

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Posted 2 years ago

“PATHETIC CUSTOMER SERVICE BY AJIO.THEY CONFIRMED AND CHARGED MY CARD. AFTER THAT CANCELLED AND THEN AGAIN CONFIRMED IT.BUT PRODUCT NEVER DELIVERED.THEN I TRIED TO CANCEL AND ASK FOR REFUND.GHAT WAS NEVER ISSUED AT ALL..THESE ARE FRAUDS JUST WANTED TO MAKE MONEY FROM PEOPLE..POOR ..MR.CEO VINEETH NAIR SHOULD TAKE ACTION ELSE THESE AGENTS WILL RUIN HIS BUSINESS..SHAME ON YOU ALL..CHEATERS..”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 2,142 reviews