AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given minus stars for this ajio..bcos they are mentioning return/exchange the item but once delivered it ll show you exchange only not return.if we contact customer care..no proper response...cheaters. And not even one product..four products.”

AJIO.com 1 star review on 4th October 2025

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Posted 10 months ago

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Posted 10 months ago

“I ordered one shirt . For dasara . When I ordered delivery date showed on 29-10-2025. But stell not delivered. Delaying delivery.bad .”

AJIO.com 1 star review on 3rd October 2025

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Posted 11 months ago

“This is the worst app, no proper response from customer care as well. I ordered crocs due to size issue I replaced my order but they did not return my product yet and simply opened new cases with no proper resolution.. I have already paid 2.5k 😶😶😶”

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Posted 11 months ago

“Boht he bekar aap hai ye log pase khate hai Maine order ke Time pr phle hi payment kr di thi Lekin 20din jo gye na he mera parcel mujhe mila or na hi mera refund किया”

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Posted 11 months ago

“This app is really pathetic as few days back i ordered 3 Tshirts and all had major manufacturing defects and out of those 3 tshirts 1 was completely different then and after returning the product i got to know that i won't get complete refund as they dont return platform fee or convenience fee. This is how this app is earning.”

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Posted 11 months ago

“I am Not satisfied not properly delevery service & not receive my parcel”

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Posted 11 months ago

“I initiated a return for order #[RT 193073592] more than two weeks ago and am still waiting for a pickup. Every day, I get notifications saying "Out for pickup," but no one ever shows up or calls. I've spent hours on the phone with customer care, only to be met with scripted apologies and no real solution. They simply raise a new complaint and extend the date, trapping me in an endless loop. This is completely unacceptable. Ajio, if your "easy returns" process doesn't work, don't advertise it. My money is stuck, and your customer service is unhelpful.”

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Posted 11 months ago

“Very bad Ajio delivery I did not order anything and they delivered order and made to pay COD and now they are not ready for return The delivery person is also very bad”

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Posted 11 months ago

“Worst service Delivery is pathetic Customer service ridiculous”

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Posted 11 months ago

“This is the worst app. I still haven't received my refund & am not able to reach their customers care service 😞. You guys really need to work on your customer care service. It's been almost a month ig 😭 didn't expect it from Ajio. I even mailed them but nothing happened & why there is no typing option on chat, this literally makes no sense at all.”

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Posted 11 months ago

“Very bad, donot send person to get the returns picked up, keep on rescheduling without any contact. The customer care is totally useless.”

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Posted 11 months ago

“Ajio is the most pathetic and unreliable shopping platform I have ever used. I ordered a ghagra choli for my function, and the delivery date kept changing like a joke — first 23rd September, then 24th, and now 27th September. My function is tomorrow, and thanks to Ajio’s incompetence, my entire plan is ruined. Their so-called customer service is a complete disgrace. When I reached out for help, all I got was a robotic response: “We can’t do anything.” They didn’t even bother to connect me to a senior or manager. What kind of company treats its customers like garbage? Ajio is unprofessional, irresponsible, and utterly careless. They don’t respect their customers’ time or money. If you value your events, your money, or your peace of mind, stay far away from Ajio. This will be my last order here, and I’ll make sure to warn everyone I know about this fraudulent, useless platform”

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Posted 11 months ago

“Ajio is sick they charge 99 rs. Of delivery 29 rs. Of platform fee I mean for what you also sell almost the same products like other platforms Foreign companies like urbanic savana also don't do like this what ajio does ... Disappoints everytime”

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Posted 11 months ago

“Yes no Response for Return on itam please don't purchase for this aap any item”

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Posted 11 months ago

“I received so many products without any issue. But today, delivery guy said me he delivered my parcel and I said him OTP, when I reach home parcel is not even delivered.what kind of scam is this. Cx care person is saying if I tell OTP parcel will be delivered. Whom should I ask about the product now. I didn't receive parcel and also my money also gone. I never expected this kind of issue. Worst experience with Ajio and their customer service.”

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Posted 11 months ago

“Worst experience, order a top from them , they haven't send the complete product , when initiate a complain instead of exchange and send the complete product, the ask for return nd order it again, but I ordered the product in sale price, now it's price is way more higher, they are not ready to exchange it they only want to return , didn't get any help from them ...”

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Posted 11 months ago

“At one of the this is one of the more reliable and transparent in terms of correct pricing but now I can see that the MRP of the increase by 70-90% and then offers discounts of 80% which seriously doesn't make any sense. No benefit to buy at such price.”

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Posted 11 months ago

“very poor website for shopping as after payment of orders they cancelled product then deduct convenience charges and refund pending amount.. really hate this site..”

AJIO.com 1 star review on 17th September 2025

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Posted 11 months ago

“প্রথমত,পশ্চিমবঙ্গে বাস করছি,আর এখানে কাস্টমারের সাথে বাংলায় কথা বলার অপশন নেই হিন্দি, ইংরেজি ছাড়া। দ্বিতীয়ত, পুজোর সময় এতো বাজে প্যাকেজিং কোনো মতে পাঠিয়ে দিয়েছে, এতো মূল্য দিয়ে যখন জিনিস কিনছি আশা করব প্যাকেজিং ঠিক করবেন। নতুন জামা পুরো কুঁকড়ে গেছে ।”

Helpful Report

Posted 11 months ago

AJIO.com is rated 1.2 based on 2,157 reviews