AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,960 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst customer service”

Helpful Report

Posted 7 months ago

“Customer care is worst. They misguide u at times . And size issues of footwear.”

Helpful Report

Posted 7 months ago

“I have bought tshirt from Ajio and Prepaid for it. And now in application i see that product shows it’s delivered but I have not received it. Even in the package they are telling it should come with the other one. It hasn’t. The package was not tampered which means they did not send only. And now after raising case with them they tell that they check everything is fine from there end and resolved the case. Now my money is wasted and i dont have the tshirt as well which i paid for”

Helpful Report

Posted 7 months ago

“Ajio is ver inefficient in delivering the order on time... and without delivering... the company itself puts it for return giving silly reasons.. like .. buyer not available or buyer returned the product.. it has gvn lot of stress.. people out there.. think twice... bfore ordering the product from ajio”

AJIO.com 1 star review on 8th January 2025

Helpful Report

Posted 7 months ago

“30 sarees were ordered 21 of them delivered 1 was cancelled , supposed to be received 8 . 1 month 100s of mails been sent with all explanation but only response in all of them delivered as per there investigation. Loss is 5500 rupees . Ajio is very disappointed and fraudulent service”

Helpful Report

Posted 7 months ago

“Good I received the payment”

Helpful Report

Posted 7 months ago

“AJIO is a risky app the moment u buy anything online using ur card they can auto debit the amount from ur card with needing OTP Happened with me Suddenly I received a msg of 52518 rs debited from my account same vendor I shopped which was AJIO very risky I suggest no shopping with them”

Helpful Report

Posted 7 months ago

“Very bad support, my product returned on 26.12.2024, but still now payment not refund very bad online shopping portal”

AJIO.com 1 star review on 6th January 2025

Helpful Report

Posted 8 months ago

“Ajio is a big scam. One time they delivered fake Tommy Hilfiger jeans. One more time they delivered wrong Wrangler tshirt and the return process is worse than dealing with a government organization. So guys please stay away from Ajio as much as you can and shop from Myntra or Tata Cliq which are honest apps and true like their respective owners.”

Helpful Report

Posted 8 months ago

“Fraud company cheating with customer n talking of customer was cheaper.. I order 3 sweatshirts but I received only one..n the payment was I pay now they can’t solve it..Fraud Company”

Helpful Report

Posted 8 months ago

“I ordered an item on 22nd December 2024, with delivery expected in 3-4 days max. First, they delayed the delivery and i waited patiently. Then on same day 22nd of December they themselves cancelled the order. On checking with the customer support , they said the product had defect on quality check and so they cancelled. The refund did not come and they raised a complaint after 5 days on 27th December for the same. Today 06th of January 2025 and still refund not processed. By keeping the money of customers and torturing them, they are working like one of the fraud companies.”

Helpful Report

Posted 8 months ago

“very bad. never buy from this company.”

Helpful Report

Posted 8 months ago

“The worst scam ever. They change the products and take the orginal labels and put it on fake products. The worst customer experience. They do not even take the product back saying there in no Brand label.”

Helpful Report

Posted 8 months ago

“I ordered 2 t-shirts from Ajio, but when I opened the courier, there was only 1 t-shirt, and that too was of bad quality. Your delivery personnel do not allow you to handle the courier until the payment is made. This is cheating and fraud against the public on your site.”

AJIO.com 1 star review on 5th January 2025

Helpful Report

Posted 8 months ago

“Very poor service too much delay my order's I will never believe to Ajio 👎🏻👎🏻👎🏻👎🏻👎🏻”

Helpful Report

Posted 8 months ago

“I m regular customer of ajio but this time i am very disappointed from there service. I bought dresses but quality and fitting is so bad and i used coupon so they deny to take return product. I think so meesho has better policy. Ajio brand belongs to reliance group now i got to know why ambani become richest person who just lootoofying people like this . I used 200 rs coupon and waste my 2700 rs . I requested to them deduct 300 rs and rest amount send in ajio wallet at list I will buy something else from ajio only for that also they are not agree.”

Helpful Report

Posted 8 months ago

“Bakvas product Froud Ambani parivar Pote shin sapta kare bhijane khota kapda mokle Wrong 😭 product 😔”

Helpful Report

Posted 8 months ago

“I’m a regular user of ajio since 2022. But as year passed their costumer service has declined so drastically can’t express in words. They have a really pathetic costumer service by now. They Never shipped the ordered product on time and also they send wrong or damaged (torn) items sometimes. And also take longer time to pack and ship the items almost more than a week nowadays. And now they are looting costumers by adding convenience fee and also charge extra fee on COD. Beware customers they have become a fraudster company by now. Really pathetic work by AJIO, will stop using it now.”

AJIO.com 1 star review on 3rd January 2025

Helpful Report

Posted 8 months ago

“Tried to exchange a item that i purchased, delivery person tried to cheat me by charging me again saying it has to be paid for as we have not received the cash, then I asked for a replacement, and now they have taken the item and claim that it's not picked up so no refund. Big scam by Ajio”

Helpful Report

Posted 8 months ago

“This is the worst app. We need to order in bulk to get coupons. Once we do that, partial products are delivered. They won't take partial products in return. Inspite of coming across same situation, multiple times, I keep ordering from here. I AM GOING TO DELETE THE APP NOW.. that's my new year resolution”

Helpful Report

Posted 8 months ago

AJIO.com is rated 1.2 based on 1,960 reviews