AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,969 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 25th July 2025

660

Anonymous

Anonymous // 01/01/2019

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“Refund not received”

AJIO.com 1 star review on 16th January 2023

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Posted 2 years ago

“This ajio is a scam. I have being scammed for rs2278 . i ordered a sneaker but they sent a dirty shoes which is worn out not even match with what i ordered. Worst app i ever ordered .on top of that customer services are not helpful .”

AJIO.com 1 star review on 14th January 2023

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Posted 2 years ago

“They r cheaters. Displays fake products n never deliver the same. Never refund the payment once made, even if the order is cancelled due to their own fault”

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Posted 2 years ago

“Worst product and not giving refunded money back don't do shopping from ajio”

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Posted 2 years ago

“ajio company delivery charge 128 per pcs but amazon n flipkart delivery charge almost 40 per pcs ye to loot hai. bahut kharab service”

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Posted 2 years ago

“Worst experience ever waste of money”

AJIO.com 1 star review on 6th January 2023

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Posted 2 years ago

“I purchased a pair of shoes and rejester for exchange which was to be done by 20 dec 22 but no replacement or any information till date. Worst customer service and after sales service from AJIO Plz respond 9646588915”

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Posted 2 years ago

“@AJIOLife Ajio is fraud e-commerce agency, i had first time order something in ejio store but not delivered my product to my account..and not refund my money...Ajio is chief company... Please don't give guarantee on ajio store. Order ID - FN0914305734”

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Posted 2 years ago

“Worst service from AJIO, after Soman days still not got refund amount, I suggest not to buy anything from AJIO very worst in all aspects”

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Posted 2 years ago

“Very very bed they sent me empty package”

AJIO.com 1 star review on 5th January 2023

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Posted 2 years ago

“Ajio is worst ,, i have asked for a return , its been a month and no ine has come to pick it up ! And the product is for 10k ! I guess its going in vain ! Hard earned money ! Last choice !”

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Posted 2 years ago

“Ajio service is very very poor and customer care is not supportive it's been worst experience with ajio service..... delivery boy is very bad”

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Posted 2 years ago

“Not call respect & Product is manufacturing default Customer care service is not good”

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Posted 2 years ago

“Extremely disappointing is the Customer care service of Ajio absolutely useless just generate ticket ids and closing it without any resolution or investigation is their job,, no updates on complaints given, when we call again one more new complaint ID that's it after a while that too closes and so on..... You never get your refund ever after 3 months of follow up A fraud Customer Care Do not waste your hard earned Cash with Ajio who has the most fraudulent Customer care Service”

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Posted 2 years ago

“Ajio product good. But delivery worst becz ma experience, I m paying twice in a day to delivery direct I m raising so times complaint but ajio and delivery direct both not responding.”

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Posted 2 years ago

“Ajio is worst with handling customer and having unprofessional delivery partner who fights with customers on asking on time delivery”

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Posted 2 years ago

“I have ordered a baby dress from AJIO and the delivery date was 17th December,shadowfax is their delivery partner but it was stucked in shadowfax warehouse Bilaspur NCR DC and till date I haven't received the item.....very very wrost experience,now I requested them to cancel that order and refund my money but they told that until and unless it will delivered I couldn't returne it and didn't get my refund,as well as AJIO customer suppoort executives couldn't answer properly when they will solve it....very very very bad and wrost experience ever about shopping from e commerce site.”

Helpful Report

Posted 2 years ago

“Very bad experience since past two months. I had places a order of shoes withing 2 months and both the time, Ajio sent me wrong product and when I try to exchange the shoe, it shows there are no sizes available. If they didnt have product why couldnt they inform me, rather than sending me a wrong shoe. Rather they could have updated me and not sent wrong shoes.”

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Posted 2 years ago

“Ajio is been fooling the customers. I placed a prepaid order on 15 December 2022 and haven't received the products even after raising several complaints. Please do not waste your time, money, and energy by purchasing anything from them. So disappointing!”

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Posted 2 years ago

“Ajio service is very poor and customer care is not supportive it's been worst experience with ajio service”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,969 reviews