AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,898 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,898 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 30th April 2025

Tejas Gowda

AJIO.com 1 star review on 29th April 2025

Sanskriti Pandey

AJIO.com 1 star review on 24th April 2025

Anonymous

658

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Compliant as of November 22nd so far has not been caused by Problems Are you actually doing the job cheating people by taking money ajio faurd”

AJIO.com 1 star review on 9th December 2021

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Posted 3 years ago

“Worst customer experience….. Never order from this site…. Should go for other many other known sites available”

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Posted 3 years ago

“Worst service provider our order shipped on 21.11.2021 but till 06.12.2021 not delivered”

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Posted 3 years ago

“Pathetic service, product not delivered in sept 2021, waiting for refund since then, after calling customer care several times.”

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Posted 3 years ago

“I once place an order and the product quantity was so low that I had to return it . After picking up my product today it's been one month and I didn't get my money back . The product was of 2000 . Such fake app people should not get products from this app. Also whenever you will call to costomer service they will say please wait for 2 more days your refund will be initiated but the truth is you won't be getting your money back . Such sick app .”

AJIO.com 1 star review on 30th November 2021

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Posted 3 years ago

“I ordered animal print kassually jumpsuit ,the dress material is pathetic . Wore it for once and it is torn away from every side.. If needed I can photos too of it. Very bad experience.”

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Posted 3 years ago

““I have ordered 3hushh polka night piyjama set , but I received 1 child jumpsuit 1 quantity , I paid the amount , I have returned the product and picked up , on 23 rd of Nov delivery executive came and he is asking me to return 2 quantities,if I recieved only one quantity that to wrong item how should I give two quantities? And also i paid amount for two quantities,I posted the wrong item pics also . I called so many time to ajio customer care also not given proper response, the mistake is yours and u got my money , iam suffering , what kind of people u r , if stealing money from poor ones is not good at all , there are many other ways to earn money , if u can't refund , shunt down ur online nonsense.. Worst experience ever , than u many other online shopping are better ,”

Helpful Report

Posted 3 years ago

“Stupid customer service, pathetic after sales service and returns process. They need you to retain even the package(outer cover) in which the product arrived in case of returns. High time they do something about the way they function all across”

Helpful Report

Posted 3 years ago

“Order placed.not deliver on time and customer service disconnting the call”

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Posted 3 years ago

“I have return my product ...I am doing continue call on customer from last 15 days ...always speaking refund initiate wait 24 hr ....but I didn't get my money back.....ajio doing fraud”

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Posted 3 years ago

“Its about return n refund. Nobody called me regarding delivery n themselves returned my product later when I asked for refund it's near about 2 months now they just keep on saying that within next 7 days , we will solve .”

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Posted 3 years ago

“I have purchased 3 items from Ajio on 13/11/2021 and paid by UPI.I got the request msg from Ajio for payment but after payment I didn’t get any mag of confirmation and in Ajio app still not showing my recent purchase items. From that date i am continuously doing mail for that but always they sent auto reply msg that will get back to you within 48 hrs and two times they asked my cell no and mail id. But today is 8th day but they r not responding.we couldn’t think about Reliance Industry what they are doing.Before this once they did like that but that time amount was less so i didn’t take any action. Can’t trust thia app.”

Helpful Report

Posted 3 years ago

“Ajio Is big Fraud If you Return Their product & ask for refund they will take 60-70 days & after that No ll pick you call & reply in email one auto generated mail ll b sent to you MoNey is unsafe with Ajio Don’t Purchase from this worst site. Better go For local or Collective & Tata Cliq . Ajio Gives you bog discounts but Money is unsafe in Ajio Big Fraud”

AJIO.com 1 star review on 17th November 2021

Helpful Report

Posted 3 years ago

“I received 3 of my shipments with missing garments and 2 of my shipments with torn /used garments. There's no quality check while sending the products to the customer but there's a string quality check while receiving it. So when the customer is not responsible for missing product, the customer is troubled to return it back. Not even close to Myntra's service. Quality, variety, professionalism is a big zero for Ajio. 'sasta aur bekaar'”

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Posted 3 years ago

“Customer care is just pathetic, they are just like parrots who have been taught to cram the same lines again and again. That means zero ability to resolve an issue. Ajio had sent me an expired product and even charged me double the amount that has been printed on the price tag. Even though the product is returnable, they're making useless excuses and are not getting the product picked up. Fake and fraud app. Such apps should be banned from doing online business.”

Helpful Report

Posted 3 years ago

“Product takes days to deliver. The delivery person doesn't come to doorstep to delivery, and falsely updates on the app that the product is delivered evenif the product is not delivered. When called on the customer care, they say they will need 8 days to investigate this matter. Pathetic experience. In my previous order, the quality of the product is bad too.”

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Posted 3 years ago

“Sell bad quality of armani jeans.”

AJIO.com 1 star review on 14th November 2021

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Posted 3 years ago

“I have not received my refund of 2 items. one is cancelled other is returned and picked up too 15 days back. Very poor response of customer care.”

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Posted 3 years ago

“Pathetic return policy. Return is placed when delivery executive come he denies to take product because the EN number provided on the product and the agent is different and they don't accept the product. Though the product is unused and has all the tag as required always. Also, have to place the request for return again. Even m not satisfied with the product quality as well. So i will never recommend ajio for shopping.”

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Posted 3 years ago

“i have sent a request for Return and Ajio is neither coming to take their product nor giving my money back.”

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Posted 3 years ago

AJIO.com is rated 1.2 based on 1,898 reviews