ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,323 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

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“Can not say I am happy right now. Having a tech problem and have not had much luck communicating with your tech people.”

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“Really high quality and surprisingly affordable! So much stuff we want that we just keep coming back!”

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“Can't beat the quality & price!”

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“Good products. Poor installation manual.”

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“well made shades,fast shipping,fit perfect also,Thank You”

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“Very prompt on delivery. Unfortunately some of the product was damaged in shipment, so we are still waiting on a reply from the company.”

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“Very good products. Professional and the best customer service”

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“Fast shipping”

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“Product work and come in reasonable time. Thank you”

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“good items”

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“Overpaid for overnight shipping . Product came on third day after payment Jaycheek”

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The product was ordered on Friday. Shipping companies do not deliver on the weekends.

“my one fear ordering without actually seeing what something is made of after receiving and installing my gates i love them”

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“It is February I purchased 3 replacement fabric for my retractable awnings. The service was great, had them in a few days. Excellent sale price. Fabric appears to be as good as the originals. I will be able to comment on the fit after I install in a few months.”

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“I haven't opened the box yet, but it was a fast ship and easy to order.”

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“Very fast and easy to order”

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“The magnets are defective The fobbes are not compatible”

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Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. You can always call our technical support team at 253-246-8222 for troubleshooting steps. Thank you, Aleko Customer Service

“Quality products”

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“I really liked the dog run that we received. My only complaint is one box was broken during shipping so we are missing several brackets that fell out. Other than that I really like the product and so do our dogs. Very easy to assemble”

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“Still did not get my order !!!!!!!!!!!!!”

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Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service

“BEWARE...the $2000+ Sauna I purchased from Aleko has a host of issues. Missing parts Unsafe construction Many other unexpected issues NOT A SATISFIED CUSTOMER”

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ALEKO is rated 3.9 based on 3,323 reviews