ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

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“The directions for the keypad were non existent. And the tech service gave me the wrong info to set it up. After multiple calls someone finally gave the the correct info the setup a wireless keypad to a AR5750 gate opener. You need some correct step by step directions in print.”

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“Works excellent. My ash vacuum cleaner has power and takes so long to fill up. High quality for a good price.”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“Fast delivery”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“Well I haven't the words to describe how poorly built this item is one of the side brackets plastic covering the metal part was broke also the plastic chain that you pull on to unwind or wind back up the shade wasn't even installed in the track so if I could return this I would and still might but I'll give them a call first”

Helpful Report

Dear Anthony, Thank you for letting us know about your recent experience with Gudcraft Online. We would like to apologize if our customer service did not meet your expectations, and appreciate you taking time to share your concerns. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding this product you purchased will be used for coaching and training our staff. I ask that you allow us another opportunity to serve you, as we consider it our privilege to have you as valued customer. please reply back to this email and let us know if we can do anything.

“By impressed with the flexibility of the sanding head.”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“The iron gate is beautiful and well made.”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“prior to ordering Aleko I was using Mighty Mule products. I ordered two 2200 lb slide gate openers and was very satisfied with the product. My third purchase was a ac 1400 model and this model has been a nightmare. They have sent me a new control board because it wouldnt work at all. Now it open and closes but will not stop where it should so they sent me a new limit switch. Unit still will not function properly. My customer is very unhappy its time To change it completely can you help me with this.”

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“Was not informed that part of my order was not available and would be on back order. Having to wait to install my gate opener. If I would have known I might of bought from some one else.”

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“Our gates were never delivered and we never heard from the shipping company. Neither Aleko nor the trucking company could find and deliver our gates. We had to initiate contact with both companies week after week and neither followed up after any of our calls. Aleko sent us a robot email requesting we revise our review but offered no help to find and deliver our gates.”

Helpful Report

“Order was mishandled from day 1 - had to call numerous times, Totally incorrect product shipped (not even related) although order was correct. Horrendous (actually no customer support) - refused to send correct product although my card was billed (against what was ordered). Sent pictures - still did not trust or believe me. Customer is not first, there is zero escalation management, there way or no way attitude. All that said - it's a shame as I was a repeat customer to a company with good products, but be careful (as other review state) if there are any challenges the people and support do not match the product quality.”

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“Sliding gate controller AC1400 works great we have 6 drivers it has worked for 2 years now without fail opening and closing 20 to 50 times a day that like 30,000 times for like $350 that like 0.001 per cycle. dam good buy.”

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“Didn't get instructions, have a lot of parts missing.😪”

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“The fact that shipping was so fast, cost is reasonable, and customer service is excellent.”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“Shipping was fast and the product arrived just as described. I purchased the Winter waterproof canopy tent for 10.5 ' inflatable boat. My boat is 11' and with a few minor modifications it fits OK. Great product.”

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“Product as advertised”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“Fast shipping. Good quality. I happy with this Company. Good price.”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“I find good deals free shipping and fast shipping to help my gate and gate operator business run smoothly thanks for being out there for me Brad E .”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“Prices are reasonable and products are good”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“great price”

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Hello, Thank you for your feedback We are always happy to assist you Appreciate your business

“Made splitting wood easy”

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Hello! Thank you so much for your feedback We appreciate your business

ALEKO is rated 3.9 based on 3,324 reviews