Alfa Travel Reviews

Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.69

3.7 Rating 334 Reviews

66 %

of reviewers recommend Alfa Travel

Company Reviews

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Metrics

3.7

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

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Alfa Travel 1 star review on 30th June 2024

Mrs Norris

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an excellent Holiday Tour No 5336NE, Severn & Wye Rivers and Railways ,Hotel was lovely my only problem was the driver who was full of his own importance, told us not to call him driver and told us his name, Mark I think he thought he had a bus full of 5 year olds , the trips out were lovely apart from the 3rd day when he was supposed to take us to Broadway after being on the Warwickshire Railway, that didn’t happen was looking forward to going to Broadway, so was taken back to the Hotel, he also told us all on the Coach that nobody had to interrupt him when he was having Breakfast or evening meal , oh and that he was not a Bus Driver he was a coach driver, I was sick of hearing him lecture us about one thing or another”

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Posted 1 year ago

“I have just returned from a 5 day trip to Llandudno from the north east and I must say I've enjoyed every minute of it.The coach driver Mark was absolutely fantastic,from the moment we started the holiday to the day we came back ,he was very polite,informative on numerous things of interest on the day trips,his jokes didn't do him any favours,but they were that bad they were funny.The Hydro Hotel was clean and the staff were very polite,the only down side was that the lift was out of order all the time we were there.Mark the coach driver made this holiday,Alpha well done keep the holidays coming.”

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Posted 1 year ago

“We have just returned from a trip to Holy Island and Hadrians Wall, with Alfa Travel, the trip was very good, but, we used the Caledonian Hotel, Jesmond, Newcastle as our base, not impressed, short staffed, infrequent assistance, room issues, restaurant issues, cold food….. the hotel let the trip down, please Alfa, stop using this hotel, or you may start loosing customers … Trip date, 11 to 15 September”

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Posted 1 year ago

“I recntly returned from a coach holiday caught COVID.l left hand lugage on coach.three weeks later and l still have not recieved it”

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Posted 1 year ago

“Recently had a alfa coach holiday to Rob Roy Hotel Scotland . Had a lovely stay .5 star food . Coach driver allan was brill . Explained everything clearly . Helped everyone relax . Had a good laugh with him . Allan I hope our paths cross again . You helped make this holiday and holiday to remember .. thank you . Susan ( squeak) and Anne x”

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Posted 1 year ago

“Our driver, Lawrence, was exceptional. Very welcoming, always smartly dressed. Made us all laugh,very entertaining. Couldn't do enough for us. An asset to Alfa”

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Posted 1 year ago

“Just returned from a very pleasant trip to Tower of London and Windsor Castle. Our Second trip only with Alfa. Our First trip to the Isle of Man in Early June. Well, Trip one to the Isle of Man was excellent. Driver, Hotel, Food, Trips were brilliant. Well, Trip 2 to London. Tower of London and Windsor Castle was Exceptional. Driver Calum, ( An asset to the Company ) Hotel, Clean and food was very good. Staff were polite and professional. ( Harlow Hotel, Harlow ) Would recommend any of the above two coach tours. Have travelled with other Coach Companies over the years but these are as mentioned our first two with Alfa. Looking for our next trip.... Thankyou Bill & Marian Keevil 5th August 2023”

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Posted 1 year ago

“We had a very good driver by the name of Dominic, who took us to our resort in Torquay. He was a very good and pleasant driver. It was a pity that he wasn't our driver for our tours. The hotel was very clean and tidy and the food was excellent.”

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Posted 2 years ago

“Rubbish feeder system,backwards and forwards from Bradford. feeder driver obnoxious both ways. Holiday with driver Dave was good and hotel good”

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Posted 2 years ago

“We've just returned from Great Yarmouth. This was our first coach trip and was very nervous about it. From the start our driver Ian made me feel more relaxed. His driving was excellent. It was no trouble for him to put our mobility scooter in for the excursions. He was funny ,helpful and always checked everyone was ok in morning and evenings. Our room was lovely comfortable and clean. The staff at reception and dining room were lovely and very efficient. The food was good. We had a great week. Thankyou”

Helpful Report

Posted 2 years ago

“Just come back from a 6 day break at Dunoon. Could not fault the holiday at all .The view from our bedroom was stunning we were in 124. The view alone was worth going for. The staff were all very polite and friendly, the ladies on reception were very helpful and so friendly , must mention Andy on the bar as he was very entertaining .free drink 🍹 each evening with your meal .Dave our driver was very informative on all the places we visited also very smart and friendly. We will definitely be returning hopefully staying in the same room.”

Helpful Report

Posted 2 years ago

“Just returned from Isle of Wight, Shanklin Hotel, first Coach Holiday and had a nice time. Hotel was clean in good repair and with good facilities. Coach Driver was knowledgeable (Michael) and helpful and the Hotel Staff were friendly and professional. Food was distinctly mediocre although Breakfast was better. Particularly enjoyed the use of the pool and sauna which was lovely. Overall was impressed with the value for money”

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Posted 2 years ago

“Went Torquay 30th Jan for 5 days Couldn't fault it Had a small but lovely clean and warm room What a laugh driver Dominic is and always on hand to answer any questions we had Food was great Booked to go North Devon on next break”

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Posted 2 years ago

“Just got back from Alfa coach holiday in Torquay at the Metropole hotel had a fantastic time hotel spotless the food was amazing and the staff were all brilliant especially Ken who was so entertaining and so was Dominic one of the coach driver's the entertainment was brilliant especially Simon Rees he was top class and my coach driver Steven was wonderful well done to everyone and thank you to Alfa for a memorable holiday”

Helpful Report

Posted 2 years ago

“Just back from another good holiday. Blackpool The Queens Hotel. Clean room good food menu. Food quality fab and hot great service from staff in dinning room / bedroom staff and reception. The drivers are great always helpful and knowledgeable about were you are visiting. The staff who book your holidays always helpful dealing with any question/request without issue. The price of this holiday was really good.”

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Posted 2 years ago

“I am disappointed to read reviews here as I have travelled with Alfa about 15 times. I have found them great value. Bedrooms and bathrooms ALWAYS clean. Staff always friendly and helpful”

Alfa Travel 4 star review on 27th November 2022

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Posted 2 years ago

“Just returned from a festive break at the Croat Anna. Good driver(Tony) and great staff. The food was really nice with a choice to suit most tastes.Was given a Loch view room which was excellent and really warm and well equipped with twin comfy beds. The staff were brilliant as was the entertainment each night. A brilliant advert for Alfa.”

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Posted 2 years ago

“My sister and I recently traveled to the Isle of Man for 6 nights on a tour with Alfa. Our coach driver was Dave and took excellent care of us and organised things , due to stormy seas cancelling our first booking, that we could do to fill in our time. He was an amazing driver and helped us wherever he could. The trips out were great and I would say we visited 80% of the beautiful Isle of Man in those few days. The hotel was good and we were lucky to get our request of quiet room with sea view. The staff worked really hard providing good service and quite a lot of very tasty meals. THANKYOU Alfa travel. We will use again.”

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Posted 2 years ago

“Excellent company to deal with. Holiday to Cromer was extremely good especially brilliant drivers. Hotel de Paris is a great hotel with excellent staff. Hotel room was lovely overlooking the pier. Just great.”

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Posted 2 years ago

“Great service great prices and lovely hotels Been witn Alfa Travel 6 times and everyone of the holidays has been good. We will be booking again for next year”

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Posted 2 years ago

Alfa Travel is rated 3.7 based on 334 reviews