Alfa Travel Reviews

Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.69

3.7 Rating 334 Reviews

66 %

of reviewers recommend Alfa Travel

Company Reviews

Questions

Metrics

3.7

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

Write Your review

Tell us how Alfa Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alfa Travel 1 star review on 30th June 2024

Mrs Norris

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a lovely recent holiday with Alfa travel , went to the Cliffe Norton Hotel in Tenby , a stones throw from the beach. Really enjoyed the holiday Hotel staff were lovely , food was really good and always piping hot. Bingo and an entertainer singing and telling a few jokes every night. Could not fault this Hotel and the holiday itself . We will definitely be booking again .”

Helpful Report

Posted 2 years ago

“Just returned from the ilses of whight, staying at the shanklin hotel. The staff were fantastic nothing was any trouble, the reception guys who opened up the swimming pool for us at 7am in the morning always got a nice greeting. The rooms where always well serviced and clean maids where friendly and courteous, food was nice and a very good breakfast, our waitress was sharna who looked after us at mealtime she always had a smile even when she was very busy. This is our second time at the hotel and we where not dissapointed and will be returning next year. Our driver was john and was very knowledgable about areas of intrest and was always on hand to help.”

Alfa Travel 5 star review on 21st August 2022

Helpful Report

Posted 2 years ago

“Went to Weymouth on 14th August our coach driver wills was fantastic good sense of humour made every one laugh was fantastic with all the information with everything northing was any bother he was just brilliant thank you wills from sue penny 😁”

Helpful Report

Posted 2 years ago

“First time with Alpha and third for my mother. The hotel in Criceith very poor, cracked dirty windows, mattresses stored at the front of the hotel against a window. Food terrible, frozen produce. Lounge area scruffy and the hotel smells of damp. On our last day up at 6.30 am to leave suit case outside hotel door, breakfast not until 8am, coach doesn't leave until 9.30. We live 3 hours from Criceith however, it will 3pm before we arrive at Burton wood. Who organises the travel arrangements hasnt got a clue. Am afraid it will be my first and last trip with Alpha. Awful 😞”

Helpful Report

Posted 2 years ago

“We booked the hydro hotel at Llandudno. Departed on Sunday 7th August Coach transfer 1 hour wait at bowburn services. Long journey down just wanted to get to hotel but driver decided to stop at Colwyn bay were we only had one hour.chewed on arrival. The trips although could have been good but we were not given enough time to enjoy definitely needed better planning.We had booked 2 rooms with sea view which we had paid £80 per couple my room had scaffolding up Infront of window plus was we were refunded. The other couple had also paid the same but did not get a sea view so then had the hassle of moving room's. The food was appalling luke warm and in some cases ineadable Some of the menu choices had to be pre orders. Although why I don't know. Has what they labeled beef casserole on Tuesday was then served on Thursday has steak pie they just added a pie crust. On one night I orderd lasagne and it was served with the veg that everyone else had horrible.On the plus side the staff were lovely . Expected more from our alha coach holiday has it was recommended.”

Helpful Report

Posted 2 years ago

“My friend and I just arrived back from 5 days at the Cavendish Hotel Exmouth . everything was very good we asked for a sea view, the view was lovely ,so was the room . the staff from the Reception, Bar , and Dinning Room were very friendly and helpful , food was very tasty and always piping hot . Our Coach driver Paul . is a credit to your team he is very helpful , friendly with everyone a very good and courteous driver, we would say he really made our holiday we laughed so much it was lovely Thank you , we wouldn`t hesitate in using Alfa travel again and hoping to be driven by Paul Christine & Jean”

Alfa Travel 5 star review on 17th August 2022

Helpful Report

Posted 2 years ago

“Just had 4 nite holiday in dunoon Scotland Hotel ok bedroom fine bathroom couldn't swing a gerbil staff in restaurant luvly ,food at breakfast ok evening meal some awful some ok,wouldn't stay again”

Helpful Report

Posted 2 years ago

“We have just returned from our first coach holiday as a family of three. Tony took us to Fort William on The Jacobite Tour and we had a great time. Tony was reassuring on our journey up when two accidents caused us to be delayed; the staff at Croit Anna were welcoming and friendly; service and food were excellent and the rooms comfortable. The excursions were well planned and informative and the trip on the steam train was magical. As a visually impaired passenger, I felt supported and the trip was accessible and our elderly mum was also well looked after. The trip was well worth the cost and the only complaint our teenager had was that he didn’t win Bingo! Thank you Alpha, Tony and Croit Anna, oh and the weather was very fortunate too!”

Helpful Report

Posted 2 years ago

“Organisation at Tamworth was poor/non existent, such a waste of time. Hotel was dated but clean and the staff were pleasant. Food was mostly boring and tasteless. Room was incredibly hot and the sash window was broken. TV signal in room was very poor and Wi-Fi in room was non existent. Air conditioning on coach broke (presumably due to poor maintenance) in a heat wave too!”

Helpful Report

Posted 2 years ago

“I have just arrived home from Cavendish Hotel in Exmouth. Well what can I say the staff were very friendly and professional. Lisa the manager must be very proud of them. The food was excellent plenty of choices and brilliant entertainment. I did meet one of your driver's Jim what a very nice man he was. Brilliant holiday hope to see you soon.”

Helpful Report

Posted 2 years ago

“Just returned from our first ever coach holiday. We certainly weren’t disappointed. Stayed at the Croit Anna Hotel 3 miles from Fort William. We had a wonderful day on the Jacobite express to Mallaig as well as Isle of Skye, Inverness etc etc. Thanks to our wonderful driver David Yeates he went the full mile to be both informative and helpful and quite a character. Would not hesitate to consider another trip with Alpha. All went perfectly to plan. Excellent value.”

Helpful Report

Posted 2 years ago

“We have been on 5 holiday's with Alfa and although the hotel's maybe slightly older and may need some updating they are alway clean, great food and great staff, look forward to the next one”

Helpful Report

Posted 3 years ago

“Selborne Hotel Dunoon, photo in brochure very misleading, the chequered part of the garden is filthy and overgrown, 2 bags of rubbish just dumped there, horrible overgrown land opposite the main entrance which by the way isn’t the photo of the lovely garden in the brochure. The lounge we used was very dated and looked out onto a filthy, mouldy set of tiles would not go here again, I have emailed the company with the photos and complaints but I doubt anything will be done”

Alfa Travel 1 star review on 2nd July 2022

Helpful Report

Posted 3 years ago

“Just returned from a 5 day trip to Torquay coach from Reading was a Bluebird coach driven by an amazing young man named Jack who was excellent made our holiday, nothing was too much trouble for him very patient. Gave us lots of imformation about the area and where we were visiting. Would be more than happy to travel with him again.”

Helpful Report

Posted 3 years ago

“Ian Stewart was our coach driver to Great Yarmouth he was one of the best he made our holiday great Made everyone welcome and happy Thanks Ian”

Helpful Report

Posted 3 years ago

“Just returned from Scotland, our driver Don, was excellent he made our trip really enjoyable and kept us entertained. All hotels used good. Did think however we could have come home rather than stop over night, but realise drivers time maybe exceed. Booked again, well worth it.”

Alfa Travel 5 star review on 9th June 2022

Helpful Report

Posted 3 years ago

“Hello just travelled with alfa on the historic houses of Kent tour. Our driver Ian was excellent and a very good driver. He made everyone feel welcome. Could you please pass this review on to Ian. Yours Mrs rosemary Rowley. Trip number was 5249/”

Alfa Travel 5 star review on 4th June 2022

Helpful Report

Posted 3 years ago

“I have just returned from Bridlington staying at the Monarch Hotel . I was very impressed with holiday hotel was lovely staff great . Our driver was very good and helpfull . I would certainly reccomend your company and hope to travel with you again”

Helpful Report

Posted 3 years ago

“Alfa Travel made us so happy because everything was perfect. We have just returned from eight night self drive holiday at The Queens Hotel in Blackpool. After lots of cancelled bookings last year and the fact that I need a wheelchair I was apprehensive. I needn’t have been. Everything was perfect. The room with shower. The friendly staff. The food. You have made one couple very, very happy. We are already booked to go again later this year. THANK YOU ALFA.”

Helpful Report

Posted 3 years ago

“Have just returned from a holiday with you on Northumbria & Beamish tour, This was a good holiday overall, but were very disappointed with the other day trips, there was nothing to do in Durham only the Cathedral, the castle was closed. The Thursday Coastal trip was only the Amble Harbour Village which was all of thirty minutes, the second place everyone just got off the coach, had lunch and got back on, then we were taken to Bamburgh Castle which was ridiculous price to enter and did not have time anyway the toilets were way up the road, a lot of the elder people could not be expected to climb up to the castle anyway. Michael our driver was fantastic but he can only go where he is told to go. The hotel was okay but there was no entertainment on any night at all. The pick up and transfers were very good and well organised. Most of the passengers said we would have had a better Thursday if we had gone somewhere like the Metro centre or even into Newcastle. this tour spoilt what would have been a better holiday.”

Helpful Report

Posted 3 years ago

Alfa Travel is rated 3.7 based on 334 reviews