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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Orders took a little longer to arrive than anticipated. Otherwise, all went smoothly.”
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Posted 8 years ago
“Well pleased with my Alexa always being used”
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Posted 8 years ago
“Fantastic level of choice,service and price,topped of with very prompt delivery service,if I need anything amazon is the first place I look”
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Posted 8 years ago
“Servizio e prodotto ottimi consiglio”
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Posted 8 years ago
“I use amazon all the time and the service is excellent especially when you need to return something you bought for any reason.”
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Posted 8 years ago
“They didn't make me very happy”
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Posted 8 years ago
“Delivery next day as promised.”
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Posted 8 years ago
“Deliver things on time”
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Posted 8 years ago
“They are great !”
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Posted 8 years ago
“Fast delivery but loads of packaging for a small soft toy in a massive box. However my toddler did like the box.”
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Posted 8 years ago
“Fast delivery”
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Posted 8 years ago
“Loads of choice and different methods of buying. Brilliant delivery service and always well packed. I've never had an issue and I've ordered loads over the years.”
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Posted 8 years ago
“Quick and easy”
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Posted 8 years ago
“The best place to buy online very good service. Very quick delivery if you have to return anything Amazon are great you contact them and they ring you straight back. 5 star service all round.”
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Posted 8 years ago
“I buy regularly from Amazon they have a wide choice of products and prices. Their customer service department is helpful and caring snd returns are easy to do. This is my second year of Amazon prime and not only are the fast delivery times great but the access to movies has been most welcome by the grandchildren! It's also a lot cheaper than certain TV packages.”
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Posted 8 years ago
“Everything. Love shopping there”
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Posted 8 years ago
“Easy to use site and next day delivery”
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Posted 8 years ago
“Took several days to receive items and 1/2 were damaged. They replaced them but all this required my time and mailing them back etc.”
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Posted 8 years ago
“Use amazon a fair bit and have not had many problems. You can always find what your after as a reasonable price.”
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Posted 8 years ago
“The ease and conviniece of amazon is great very quick from order to door.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews