Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and search for best value/delivery on all products. Fast delivery times.”

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Posted 8 years ago

“I can find anything I need, I can read reviews before I purchase, it's easy, quick and for the first time I requested to collect my straighteners I purchased from a local amazon secure box at a shell petrol station. It was so easy and I collected at a time to suit me.”

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Posted 8 years ago

“I bought led bulbs, still going strong. I know where I'll buy my bulbs when I need them. Amazon of course.”

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Posted 8 years ago

“Always prompt and reasonable prices...great customer service and a wide range of weird and novel gift ideas. Some items are even same hour delivery and the delivery couriers are always polite and energetic even if your parcel is heavy and theyve had to bring it up 3 flights of stairs with no lift.”

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Posted 8 years ago

“Customer service and delivery is always fantastic. Had 2 recent defective items all that were replaced immediately without any issues. Always best prices and prompt dispatch and delivery.”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“Quick postage and very easy to compare prices on the site”

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Posted 8 years ago

“i often use amazon prime it is useful for most items some items on amazon prime are a bit disappointing as it sometimes means waiting a further 3 to 4 days for delivery but overall no real problems and most of the items i receive i do receive within the advertised delivery time any issues with my items are in most cases resolved quickly. i often read the feedback on items before i make a decision to buy as this in some cases has been very helpful.”

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Posted 8 years ago

“good and quick service”

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Posted 8 years ago

“Lots of choice and good prices”

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Posted 8 years ago

“I wanted a portable garage for my new car but to my surprise, i didn't have to look far I found it on Amazon that super site where their prices are just so right, Delivery from them was the very next day so fast so quick and no delay. The item was good the item great so I will all use Amazon and that's no mistake.So thank you Amazon your service is great your prices are good it like having a mate.”

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Posted 8 years ago

“Very quick with delivery and service and you can order most things new and used.”

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Posted 8 years ago

“Always great delivery service and correct items as ordered have Amazon prime so many items delivered within 1-2 days”

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Posted 8 years ago

“Orders took a little longer to arrive than anticipated. Otherwise, all went smoothly.”

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Posted 8 years ago

“Well pleased with my Alexa always being used”

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Posted 8 years ago

“Fantastic level of choice,service and price,topped of with very prompt delivery service,if I need anything amazon is the first place I look”

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Posted 8 years ago

“Servizio e prodotto ottimi consiglio”

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Posted 8 years ago

“I use amazon all the time and the service is excellent especially when you need to return something you bought for any reason.”

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Posted 8 years ago

“They didn't make me very happy”

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Posted 8 years ago

“Delivery next day as promised.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews