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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I ordered an expensive item and paid for next day shipping even though I am a Prime member. I wanted the item to arrive the day before the Nor'easter that was to hit. However shipping got screwed up by Fedex and the item didn't get delivered on time. After a few well-placed emails and phone calls, Fedex delivered the item the next day in the middle of the Nor'easter - snow and wind making travel treacherous (the delivery guy was wearing short pants - go figure), and Amazon refunded my next-day shipping costs. It all worked out in the end. Now if Comcast could just get my cable back on line...”
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Posted 8 years ago
“Excellent quality of products. Parcel arrived on time.”
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Posted 8 years ago
“Great customer service even when items have to be returned!”
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Posted 8 years ago
“So much choice with Amazon.....whatever you are looking for, Amazon will have it! Good prices, speedy despatch, highly recommended!”
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Posted 8 years ago
“The shipping is the fastest on the market, and the products fit the description. Never had any problem with the website, just once with the delivering company.”
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Posted 8 years ago
“fast delivery, variety of products”
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Posted 8 years ago
“I have ordered many times through Amazon and they always deliver. I have trust in the company as I always get the product which is shown/described. It is also very easy to look through for your specific requirements”
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Posted 8 years ago
“I purchased 11 items which I have received all in the time that Amazon mentioned it would be dispatched by”
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Posted 8 years ago
“They do everything fast and easily and thats why i use this site :)”
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Posted 8 years ago
“Brilliant and fast results”
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Posted 8 years ago
“Good price and fast delivery”
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Posted 8 years ago
“amazon customer services are fantastic”
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Posted 8 years ago
“As a Prime member I always receive my goods promptly and have never had to return anything due to damage in transit. I am also a Amazon Music member and I fine it excellent value for money”
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Posted 8 years ago
“Great quality product, no messing about, lots of choice, always great deals to choose from with lots of detail and reviews to read, delivery advice given, & prompt delivert,has saved me no end of time and money not messing about driving&parking@shops, trapsing around & not finding what I want.”
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Posted 8 years ago
“Very wide range of products, speedy delivery, generally good returns/refund policy.”
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Posted 8 years ago
“good products”
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Posted 8 years ago
“Very efficient dispatch and good products”
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Posted 8 years ago
“Great product selection”
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Posted 8 years ago
“Siempre contento de comprar e Amazon”
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Posted 8 years ago
“amazon are brilliant ive never had any problems would recamend to anybody”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews