Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Service always great! And all deliveries on time”

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Posted 8 years ago

“I use Amazon all the time, at least once a month. Always been completely happy and on the rare occasion I have had a problem Amazon have sorted it out straight away.”

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Posted 8 years ago

“The prices are good, and as I have Prime, I don't pay for delivery. I love it”

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Posted 8 years ago

“Brilliant got stuff early or on time +let you know every step of the way were ur delivery is thank you”

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Posted 8 years ago

“Such quick delivery”

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Posted 8 years ago

“great service.plenty feed back cant be faulted.”

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Posted 8 years ago

“Good as always but not always the cheapest. Need to look around with the local shops who have online sites”

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Posted 8 years ago

“cannot contact them....grrrr. my order was sent somewhere else. and is lost. I just want to talk to a person. could not find a number anywhere.”

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Posted 8 years ago

“item came as it described and extremely fast.”

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Posted 8 years ago

“Always first class service”

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Posted 8 years ago

“Great price, fast delivery, excellent returns policy”

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Posted 8 years ago

“Always good service and their sellers are always top and reliable. Buy from Amazon a lot.”

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Posted 8 years ago

“Always good service and their sellers are always top and reliable. Buy from Amazon a lot.”

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Posted 8 years ago

“I ordered an expensive item and paid for next day shipping even though I am a Prime member. I wanted the item to arrive the day before the Nor'easter that was to hit. However shipping got screwed up by Fedex and the item didn't get delivered on time. After a few well-placed emails and phone calls, Fedex delivered the item the next day in the middle of the Nor'easter - snow and wind making travel treacherous (the delivery guy was wearing short pants - go figure), and Amazon refunded my next-day shipping costs. It all worked out in the end. Now if Comcast could just get my cable back on line...”

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Posted 8 years ago

“Excellent quality of products. Parcel arrived on time.”

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Posted 8 years ago

“Great customer service even when items have to be returned!”

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Posted 8 years ago

“So much choice with Amazon.....whatever you are looking for, Amazon will have it! Good prices, speedy despatch, highly recommended!”

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Posted 8 years ago

“The shipping is the fastest on the market, and the products fit the description. Never had any problem with the website, just once with the delivering company.”

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Posted 8 years ago

“fast delivery, variety of products”

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Posted 8 years ago

“I have ordered many times through Amazon and they always deliver. I have trust in the company as I always get the product which is shown/described. It is also very easy to look through for your specific requirements”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews