Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, its Amazon! Only problem is when you have to call customer helpline, not very helpful and they cant keep up with everything amazon is up to. Otherwise keep looking for the deals and subscribe and save.”

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Posted 8 years ago

“We have shopped with Amazon Prime for years now and are never let down with the swift deliveries and professional service. We highly recommend Amazon Prime for your shopping books, music and TV/Film viewing. Absolutely brilliant and thank you.”

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Posted 8 years ago

“I have always used Amazon for my books and of course Kindle downloads which are very speedy at arriving and good value. If I ever have problems with finding anything in high street stores I find by going onto Amazon I am directed to suppliers who get me most items. My experience has been very good with suppliers on the Amazon site. A very happy customer!!”

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Posted 8 years ago

“Very good quality merchandise always happy with what I purchased”

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Posted 8 years ago

“I have ordered from them many times, and they have been fast and efficient, and have dealt with any problems swiftly and courteously.”

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Posted 8 years ago

“Fast delivery, exactly as described and free postage. Amazing.”

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Posted 8 years ago

“Very good communication and very fast international delivery”

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Posted 8 years ago

“By making sure my package was delivered on time as per usual never had a late delivery off them it has always been on time”

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Posted 8 years ago

“Next day delivery. Very speedy process”

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Posted 8 years ago

“fast delivered to home..”

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Posted 8 years ago

“Amazon is efficient, and offers you the best deal. Quality items that arrive quickly and are well packaged.”

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Posted 8 years ago

“You can always rely on Amazon to deliver on time come rain or shine or in this case (snow)!”

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Posted 8 years ago

“Easy to use site”

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Posted 8 years ago

“I love shopping because it is very convenient. shop from your home”

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Posted 8 years ago

“I have placed many orders with Amazon and have been impressed with goods and Customerservice particularly. When I have had to return any faulty goods there has never been a problem, and the return process is simple. Prompt and friendly service.”

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Posted 8 years ago

“tanks and naes”

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Posted 8 years ago

“My products were delivered on time exactly when I was told they would be. I was pleased with the cost, which I felt was much lower than in the shops. Only point of improvement is reducing the amount of plastic in the packaging! Otherwise great service.”

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Posted 8 years ago

“always pleased with Amazon purchases, but if not either the company sorts it out or Amazon will. Nice to have no worries buying”

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Posted 8 years ago

“I've ordered several items from Amazon with their Prime service. Unfortunately there has been reason to return items and the process for doing so is a complete breeze and completely painless. They organise the parcel return through a local drop off shop and I've had confirmation of the parcel drop within 2-3hrs, followed by an advance refund to my payment card. Superb service!”

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Posted 8 years ago

“I've just moved to a new house which is in a small village. I used my daughter's prime time for things I needed urgently to be delivered the next day. It seemed I ordered them one minute and they were here the next. Wonderful service. I will be using them all the time now. Thank you Amazon Life saver!!!”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews