Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,404 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 5 star review on 22nd May 2025

Anonymous

Amazon UK 3 star review on 5th April 2025

Tamy

Amazon UK 1 star review on 24th March 2025

Barbara

Amazon UK 4 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Small but great toy. Only slightly dearer than at Smyths and saved a journey to a shop.”

Helpful Report

Posted 6 years ago

“The items I order are of a good quality. I am pleased with my Paul Hollywood pudding steamer . With it's nonstick coating my puddings came out lovely. My glass nib pens are lovely to write with and are aestheic. Both items are reasonably priced. Thank you.”

Helpful Report

Posted 6 years ago

“good delivery - and return process - when goods are damaged or wrong.”

Helpful Report

Posted 6 years ago

“They delivered very fast.Except one item was not available and that was disappointing.”

Helpful Report

Posted 6 years ago

“A quick delivery of goods.”

Helpful Report

Posted 6 years ago

“Amazon are still one of the cheapest online retailers around and their review system is top notch. I often visit Amazon first, even if I end up buying elsewhere. I get frustrated though with having to juggle orders to get free postage. It used to be a lot simpler, but since they brought out Amazon Prime you only get free postage when you buy £20 worth of their stuff. For that reason they lose a star. I also get tired of having Amazon Prime shoved down my throat during the whole shopping experience. "Only available on Prime!" "Pay us an extra £80 a year to get free postage!" "Try Prime for free (or click this tiny link to continue...)!" "Are you sure you don't want to try Prime for free?!" and so on, and so on, and so on.”

Helpful Report

Posted 6 years ago

“Mempermudah salad melakukan pembayaran”

Helpful Report

Posted 6 years ago

“Way better than ebay. Plus, I use this one because due to work, I travel in many countries so no import taxes, as long as I buy from Amazon.co.uk”

Helpful Report

Posted 6 years ago

“quick and dirty they keep it simple”

Helpful Report

Posted 6 years ago

“A lot of great products, usually at good prices. Also, really fast shipping on most items.”

Helpful Report

Posted 6 years ago

“quick and easy service”

Helpful Report

Posted 6 years ago

“Amazon has a very good choice of products and they are mostly well priced. My only criticism would be that it is often difficult to know what delivery charges there are until you go to but the product. It says that there is free delivery but this time turns out to be for Amazon Prime customers only.”

Helpful Report

Posted 6 years ago

“good range of products with great prices and even though postage to Australia is added, cheaper than buying locally. Only neg is they want to stop shipping to us”

Helpful Report

Posted 6 years ago

“Excellent product and service.”

Helpful Report

Posted 6 years ago

“I've never had problem ordering from Amazon. Only one company is the worst. I bought the FOB key for Toyota Prius, it failed to work after 90 days warranty. Not enough time.”

Helpful Report

Posted 6 years ago

“easy to search for items, detailed listing on most items I have looked for and quick delivery”

Helpful Report

Posted 6 years ago

“they deliver on time, and they let you know if they are running late.”

Helpful Report

Posted 6 years ago

“its amazon”

Helpful Report

Posted 6 years ago

“Fast delivery, cheap prices. Amazon Basics products are surprisingly high quality.”

Helpful Report

Posted 6 years ago

“Todo bien con entrega rápida”

Helpful Report

Posted 6 years ago

Amazon UK is rated 4.7 based on 13,404 reviews