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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I use Amazon (Prime) a great deal (almost every day!) and I find it exceptionally easy to use and search for what I want. They have a good choice of items and I shop for all kinds of products from food items to clothing as well as books and technology.”
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Posted 8 years ago
“Quality products at value for money prices.”
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Posted 8 years ago
“I find amazon maybe one of the best places to purchase goods. The prices are reasonable. The distribution is great, unless it's Christmas time which is understable that things can take a Little bit longer to get to their destination, other than that I have no complaints, on the contrary Amazon is an easy website to understand and receive your goods in the time stated.”
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Posted 8 years ago
“They make shopping so easy”
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Posted 8 years ago
“I have bought all manner of goods via Amazon. They have become my default retailer to search for everything imaginable, from jewellery to vitamin supplements, bedlinen to pet supplies, books to novelty gifts.”
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Posted 8 years ago
“Fast shipping, prime is awesome, excelente product, excellent costumer service,”
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Posted 8 years ago
“Product quality is good n satisfied with customer care service”
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Posted 8 years ago
“always delivers. I seem to believe in this company more and more. So far it has never let me down and has always updated me on all the purchases that arrived, sometimes even before the stated time frame”
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Posted 8 years ago
“I made a purchase before Christmas, but unfortunately the item failed to arrive. I contacted Amazon, on a few occasions, they eventually resolved the situation by replacing the missing item, the last person I spoke with, I felt dealt with my concerns, and anxieties in a very professional and experience manner. Thankyou Christina jones”
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Posted 8 years ago
“As always brilliant online services and reasonably decent delivery. Although it's almost never next day delivery as they claim to be, which is disappointing.”
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Posted 8 years ago
“Great offer and quick delivery......5 star.”
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Posted 8 years ago
“Excellent Customer support and on time delivery of package.”
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Posted 8 years ago
“I am a prime member and their delivery times are excellent and are mostly included .”
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Posted 8 years ago
“As the biography says; it’s the Everything Store. Great prices, seemingly limitless stock and options. How did we survive pre-Amazon?”
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Posted 8 years ago
“Great service. Good prices. Quick delivery - Good packaging.”
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Posted 8 years ago
“Products and Customer Service.”
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Posted 8 years ago
“Fab delivery very good choice”
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Posted 8 years ago
“They had just the product I wanted!”
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Posted 8 years ago
“Perfect delivery, if anything ever goes wrong with the service they're extremely good at fixing the situation.”
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Posted 8 years ago
“I made a mistake with one order. The return process was very easy. The posting options were easy to follow. After about 2 hours from dropping the parcel I was informed about the successful refund.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews