Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,451 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prime service is 100 recommendable. Fast shipment and great return policy.”

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Posted 8 years ago

“Amazon UK has a wide range of vendors which means shopping on the UK site whilst based in NL is easy, as I can always find someone who ships what I want to the NL. The postage costs are reasonable and the tracking is great. Additionally when I have had to make returns, Amazon have made the process easy.”

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Posted 8 years ago

“Great prices, reliable, dispatches and delivers items quickly without fault”

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Posted 8 years ago

“Amazon prime deliveries have taken the stress out of missing deliveries. Quality always exemplery”

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Posted 8 years ago

“Amazon never fails me and I've been a customer since 2002. I have the prime delivery service and cannot live without it. It has gotten me out of a tight fix when I've needed to make a quick purchase more times than I can remember. I always use it all the time. Whenever I think of a purchase I always go to amazon first. Whenever I've had any issues with my orders, the customer service team have always been able to resolve my issue and compensate sometimes. The customer service is fast and I'm almost never on hold waiting for an agent to speak to. I used to use the amazon fresh service when I lived in an area that qualified and was so impressed with the quick delivery slots, 1-hour windows and the product selection only got better with time.”

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Posted 8 years ago

“Very happy thank you Amazon”

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Posted 8 years ago

“Excellent service quick and effecient”

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Posted 8 years ago

“Have placed quite a few orders through Amazon lately with no problems at all.”

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Posted 8 years ago

“Simple to user, provides an accurate review and detail of the product I was purchasing.”

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Posted 8 years ago

“Prompt delivery”

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Posted 8 years ago

“Amazon have an amazing stock to choose from. Instead of driving to the shops and trudging around shops looking for what I want to buy, Amazon have a great selection with speedy delivery and if not satisfied with the purchase a full refund is available. Most of my home shopping comes from Amazon.”

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Posted 8 years ago

“I Love Amazon for everything!”

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Posted 8 years ago

“Love shopping with Amazon, very professional service, and with my prime membership all delivery services free”

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Posted 8 years ago

“ALLWAY S GOOD NO NEED TO SHOP AROUND THAY STOCK THE LOT YOU NAME IT THAY SALE IT ALL WAYS GOOD SERVICE AND PRICING”

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Posted 8 years ago

“The web site is very user friendly and to go back and forward from the sales page to the basket without losing any items. This is a very good feature as some online platforms, once you get to the basket, you cant return to the product pages if you want to buy something else or make a change to one of the products.”

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Posted 8 years ago

“Great service and quick delivery. Item well described.”

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Posted 8 years ago

“I use Amazon (Prime) a great deal (almost every day!) and I find it exceptionally easy to use and search for what I want. They have a good choice of items and I shop for all kinds of products from food items to clothing as well as books and technology.”

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Posted 8 years ago

“Quality products at value for money prices.”

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Posted 8 years ago

“I find amazon maybe one of the best places to purchase goods. The prices are reasonable. The distribution is great, unless it's Christmas time which is understable that things can take a Little bit longer to get to their destination, other than that I have no complaints, on the contrary Amazon is an easy website to understand and receive your goods in the time stated.”

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Posted 8 years ago

“They make shopping so easy”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,451 reviews