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Amazon UK Reviews

4.7 Rating 13,450 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,450 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
All purchases I have made from Amazon have arrived promptly and well packed. I would have no hesitation in ordering goods from them in the future
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Posted 8 years ago
I bought a watch for my other half and it turned up so quick I was stunned. Of course thanks to the seller
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Posted 8 years ago
Always have the best prices and the fastest delivery. Amazon are my go to shop for nearly everything I buy
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Posted 8 years ago
super quick and easy ordering, fast and track-able delivery.. loads to look at and for.
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Posted 8 years ago
Always have quick delivery and great prices. Always received a great customer serbice
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Posted 8 years ago
They made shopping even easier!
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Posted 8 years ago
Fast next day delivery
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Posted 8 years ago
As ever always seems to deliver and sort issues with no hassle. Thank you.
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Posted 8 years ago
Good customer service and great shipping service.
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Posted 8 years ago
get what i want for a good price
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Posted 8 years ago
get what i want for a good price
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Posted 8 years ago
Very good quality products.
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Posted 8 years ago
The website is easy to navigate, everything laid out nicely. i am whoever deeply concerned at stories of staff being poorly paid and treated and also Amazon's failure to pay tax in the UK.
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Posted 8 years ago
very happy with the service
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Posted 8 years ago
In my case the have always delivered on time or faster,I have had great customer service and if you are honest with issues on items they have a return policy that is second to non
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Posted 8 years ago
quick delivery, good tracking
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Posted 8 years ago
Fast next day delivery
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Posted 8 years ago
They are a very well run organisation. Anything goes wrong, they get it sorted very quickly. Brilliant site. use them A LOT
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Posted 8 years ago
Love the selection and assistance if I can't find what I'm looking for! My favourite place to shop!!!
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Posted 8 years ago
The web site is vast and I can always find what I want and most importantly it is usually in stock. The delivery is always prompt and the packaging is always secure and in good condition. I have used this site for many years and have always had excellent service and if there has been something I am not satisfied with I have always had a suitable alternative or a refund. The tracking of your parcels is helpful too.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,450 reviews