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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“great all round service great prices love the drop box delivery system so convenient products arrived promptly and well packaged amazon never let me down”
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Posted 8 years ago
“Excellent customer service, fast delivery, good service quality.”
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Posted 8 years ago
“There are other sites one can order items from, but with Amazon they always seem to deliver on or before the time they allocate you. Also some items are on prime service which is even quicker, so win-win then.:)”
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Posted 8 years ago
“very fast efficient service, no hassle on damaged orders”
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Posted 8 years ago
“Very Happy the Delivery time is Amazing Even deliver Sundays Great”
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Posted 8 years ago
“Siwft delivery of the things I want, at competitive prices. Amazon always features in my shortlists for suppliers.”
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Posted 8 years ago
“Always purchasing online books which are a fantastic price and never any hassle purchases”
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Posted 8 years ago
“They offer the widest range of various goods on the market and are usually cheaper and more reliable than many other sites. However, I have had parcels go missing before. I am also disturbed by news reports of their unethical tax and employment practices.”
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Posted 8 years ago
“I ordered 2 bags (one for me, One for my husband) the exact dimension for the second piece of hand luggage you can now carry on Ryan Air flights. The delivery was due on 29th December (7 days) but they arrived the day after the order was placed. The quality of the bags was excellent, and a really practical design with an outside zip pocket big enough for passport and phone, They were really useful to bring home all our presents and purchases after a Christmas in the UK.”
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Posted 8 years ago
“the best web site to make shopping very easy to use great products fast shipping and excellent customer service”
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Posted 8 years ago
“They have a huge range of goods and their service including delivery is 2nd to none :-)”
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Posted 8 years ago
“very fine delivery”
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Posted 8 years ago
“I ordered a large amount of gift cards for my family for Christmas. They came the very next day even though it was late afternoon Saturday when they weer ordered - they came on Sunday lunchtime. Brilliant service.”
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Posted 8 years ago
“amazon sold to me a wide range of goods and many of them I liked.”
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Posted 8 years ago
“Great customer service. Had a parcel lost but they got it to me with expedite delivery and were always gentle and helpful when I reached out the ask about the delay the parcel had.”
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Posted 8 years ago
“I love Amazon. I use Amazon Prime all the time. If you have a problem with an order they resolve it very quickly. Its my favourite store to buy from.”
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Posted 8 years ago
“fast shipping (to my door)without tax extra pay”
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Posted 8 years ago
“J'ai commandé de nombreuses fois et les envois sont rapides, les articles conformes à la commande. Le service client est à l'écoute pour apporter satisfaction aux acheteurs. Je recommande ce vendeur pour sa fiabilité.”
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Posted 8 years ago
“Exceptional service and quality prices. The item I ordered was dispatched and delivered to me withing 3 days of purchase which is rather good considering I live far up in the north of Scotland.”
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Posted 8 years ago
“Am always happy with amazon .I know that I will get the real thing and if there was to be a problem Amazon will help . Peace of mind !!!”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews