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Amazon UK Reviews

4.7 Rating 13,456 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
One day delivery and thousands of essential products online, what’s not to like. The customer service is very helpful and always deliver on time
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Posted 8 years ago
Good prices, quick delivery, easy and safe to use.
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Posted 8 years ago
Pen Heaven were simple, quick, affordable and top quality. I wanted to gift my partner a specific format of diary which I was able to design very simply on their website. The process was simple and the personalisation of the diary looks excellent. I accompanied the diary with a Parker Pen gift set which colour coordinate with the diary well. I'm looking forward to his reaction :) I would shop again with Pen Heaven as the product is as desired and it arrived SO quickly. I live abroad so this was very surprising.
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Posted 8 years ago
excellent platform
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Posted 8 years ago
Easy order process and fast delivery.
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Posted 8 years ago
Great choice and value.
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Posted 8 years ago
Fast delivery
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Posted 8 years ago
I ordered a microwave oven,as my old one had broken down. I was very happy as it arrived very quickly and the postage was free. I was able to track my delivery just by logging in to Amazon. I was very pleased with the service and will definitely use them again.
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Posted 8 years ago
Never no prob it’s is the one stop shop for ever need
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Posted 8 years ago
Amazon is the main source of my purchases and probably accounts for 95% of everything I buy online. Pricing isn't always the cheapest but that comes second to the exceptional level of service you receive if something goes wrong or goods are faulty. They always take items back and usually arrange a free collection in most cases which is extremely impressive. The review system is also really useful and helps when making buying decisions by being able to check real-life feedback. I also subscribe to Amazon Prime and the Amazon Music Unlimited service which I switched to from Spotify. It's a great service and I'm really impressed with the huge catalogue on the subscription service (not to be confused with the Amazon Music that is included with the Prime service as a bit of an added extra). I spend a vast amount of money with Amazon every year and will continue to do so for the foreseeable future no doubt!
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Posted 8 years ago
Bought a cd, quick delivery and also available as online music
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Posted 8 years ago
fast delivery, good quality
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Posted 8 years ago
great service
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Posted 8 years ago
Spoilt for choice. So easy to find a present for someone or research some ideas. Reviews of offered articles also very helpful. Usually delivery on time and they help if any problems arise without much fuss.
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Posted 8 years ago
Excellent service and great products
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Posted 8 years ago
I ordrered a pair of swimmimg goggles that were delivered on time & the product is of very good quality.
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Posted 8 years ago
Prompt, efficient service. However, a bit complicated to use online.
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Posted 8 years ago
Prime delivery is fantastic as the purchases are delivered the next day.
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Posted 8 years ago
Amazon has to be the number one place to shop online.Easy ordering, fast delivery plus great prices. Amazon also have great customer services,who never fail to make sure you are happy with your purchase,and no quibble refunds if product unsuitable. Great company. Highly recommend keep up the good work.
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Posted 8 years ago
U get order at the time they have given u no hassle
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,456 reviews