Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect delivery, fast service and the best prices.”

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Posted 8 years ago

“My parcel was delivered to me but the product was missing.”

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Posted 8 years ago

“Good customer services, We had placed an order, for some reason the delivery was late, Amazon sent us an apology and we were reimbursed the postage costs ( to the Netherlands)”

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Posted 8 years ago

“great purchase best value against other suppliers so good job Amazon once again top retailer in my book”

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Posted 8 years ago

“The Item that I order is quick and good quality”

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Posted 8 years ago

“Always quick with there orders, well packaged. Never a problem if the orders wrong or damaged.”

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Posted 8 years ago

“Amazon are a great company from start to finish, great customer service products cheaper than other online stores and quick delivery.”

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Posted 8 years ago

“Great service and clear description of products!”

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Posted 8 years ago

“I was sent a fault item. They refunded me the price of faulty item without having to go to the hassle of posting it back. As my health is poor this was a big relief for me.”

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Posted 8 years ago

“Simple check out process. Amazon prime makes multiple purchases much simpler too.”

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Posted 8 years ago

“Fast delivery, good customer service and fair pricing.”

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Posted 8 years ago

“Quick delivery, great range of products, totally recommend it!”

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Posted 8 years ago

“Ordered products from website next day delivery always good as you can track your purchase , easy to return faulty products overall the shopping experience is always faultless.”

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Posted 8 years ago

“Delivered on time and had the exact items we needed.”

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Posted 8 years ago

“Excellent website, All items as describe different options given, just an Excellent site overall would and have recommended to friends”

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Posted 8 years ago

“Amazon have a huge range of products a great deal of which are reasonably priced, though I always check with other sites if I have the time just to make sure I'm getting the best deal.”

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Posted 8 years ago

“Quick delivery ,good updates on delivery and last but not least great product”

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Posted 8 years ago

“Always easy to find those elusive Christmas presents on list from relatives that you have no clue what they are, no more trailing round shops for me!”

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Posted 8 years ago

“Made very happy”

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Posted 8 years ago

“I have ordered a lot of things for Christmas and they have all came in perfect condition and in time or early.I only had 2 problems with items going missing but was refunded in a day.The price on Amazon is amazing so happy with the items I've got.Still got more to order .If off to do it just now?”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews