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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“No quibble refund.”
Helpful Report
Posted 8 years ago
“Product was delivered before time”
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Posted 8 years ago
“I am Happy. Thank you.”
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Posted 8 years ago
“Good selection of products at reasonable prices. Reviews are helpful in deciding on which products to buy. Returns policy is very good and easy to do if things go wrong. Especially good price guarantee on pre-release products to match the lowest price even if product ends up in a sale”
Helpful Report
Posted 8 years ago
“I have used amazon on a number of occasions and have always been very satisfied with them only last week I placed an order with them before noon and it was delivered the following morning by 10am. 1st class”
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Posted 8 years ago
“With click and collect as an option for delivery this releases the need courier times. Its so easy to walk 200yards for collection.”
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Posted 8 years ago
“there delivery is excellent especially the next day delivery I can always guarantee it be here the next day keep up the good work.”
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Posted 8 years ago
“ordered christmas gifts for everyone ,and didnt fill my order completely, took all the money, but said i was short. on my orders page it showered excatly what had happened, there joke of a store card acceped 80% of my order but not the last 40 bucks..i tried to pay down the credit card to free up some room but quickly realized i couldnt get past my own user id. like someone else is triing to pay my bills,shmh, anyway no appoligy just short customer service and an overall feeling of be taken advantage”
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Posted 8 years ago
“My order arrived on time and the articles i received corresponded to the description.”
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Posted 8 years ago
“Because they were a fantastic price..and delivered fast”
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Posted 8 years ago
“Everything you could possibly need in one place, fantastic delivery times, fantastic returns policy, what more can a customer ask for!”
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Posted 8 years ago
“Amazon delivers in double quick time. Example : on Christmas Day (Monday 25 Dec) I ordered a Super Spirograph at an extremely good price (the lowest I found anywhere) and it arrived on Thursday 28 Dec. It would have arrived on Wednesday 27 Dec but for the snow that brought everything to a standstill!”
Helpful Report
Posted 8 years ago
“they made me happy because they are very well packed and there is nothing wrong”
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Posted 8 years ago
“Seats on time great service”
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Posted 8 years ago
“Amazon are fantastic. Their range of products is immense and delivery speed second to none.”
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Posted 8 years ago
“Order came extremely quickly especially around Christmas time”
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Posted 8 years ago
“They provide many products and deliver in a timely fashion.”
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Posted 8 years ago
“Purchased Chocolates online and had them delivered with no problems at all.”
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Posted 8 years ago
“I've managed to do a lot of my Christmas shopping through Amazon this year which has been a huge help as I'm not a huge fan of navigating hoards of people through shopping centres. Delivery is always on time and prices are reasonable too.”
Helpful Report
Posted 8 years ago
“Very good online retailer.”
Helpful Report
Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews