Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought most of Christmas from Amazon this year and everything arrived on time and we'll packaged.”

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Posted 8 years ago

“Fast, fast delivery and rebate when customs duty was less than orginally estimated.”

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Posted 8 years ago

“Excellent service, delivery is always on time only issue Amazon warehouse descriptions need to improve as sometimes grade 2 items are sold as new”

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Posted 8 years ago

“Quick and easy to order and to find what i needed on your online website”

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Posted 8 years ago

“Delivered as seen online. Any problems rectified immediately. Efficient and helpful.”

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Posted 8 years ago

“First Class Customer Service and Prime Delivery Also a no quibble returns policy It’s my first stop shop”

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Posted 8 years ago

“Straight and to the point. Millions of products. Good delivery network.”

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Posted 8 years ago

“Amazon UK website is easy to use with plenty of choices within its various departments. Ideal delivery slots for my lifestyle.”

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Posted 8 years ago

“Speed of delivery first class”

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Posted 8 years ago

“Great variety of productsb excellent service, reliae and prompt delivery.”

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Posted 8 years ago

“Quick deliveries, well packaged, excellent customer service when things sometimes go wrong...they refund quickly & replace quickly. Free delivery if you order £20+. Competitive prices. I'm quite fussy about my shopping experience & they haven't let me down yet...which is why I order all sorts of items from them. Well done Amazon!”

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Posted 8 years ago

“Fast, efficient and genuine spare part. Brilliant with free delivery”

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Posted 8 years ago

“The prime membership is perfect for my needs. I get my products in timely fashion and there are few movies that I can watch if time permits”

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Posted 8 years ago

“I bought a shredder that didn’t shred. Although Amazon refunded the the cost of the item, the quality of the item was obviously not checked by anyone - disappointed and now hesitant about buying on line!!!”

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Posted 8 years ago

“Purchased a PowerCore 20100 external battery made by Anker, extremely happy with the product which arrived in a timely manor. The ordering process was straight forward. First Class.”

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Posted 8 years ago

“The product range, prices and Prime make shopping so easy it becomes a sport or at the very least enjoyable. We have recently bought lots of items including Fire Stick, Echo multi charging unit. I have already grouped my next purchase in the basket”

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Posted 8 years ago

“they always have things in stock and delivery is quick”

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Posted 8 years ago

“Amazing so quick would only shop on line with Amazon now”

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Posted 8 years ago

“Following a problem with a Christmas order, Amazon were able to resolve the problem efficiently. They went above and beyond to ensure my order was completed before Xmas. I would highly recommend.”

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Posted 8 years ago

“Really easy to use. Store all of my relatives addresses. Allows me to pay from New Zealand and deliver in the UK.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews