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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“The prime membership is perfect for my needs. I get my products in timely fashion and there are few movies that I can watch if time permits”
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Posted 8 years ago
“I bought a shredder that didn’t shred. Although Amazon refunded the the cost of the item, the quality of the item was obviously not checked by anyone - disappointed and now hesitant about buying on line!!!”
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Posted 8 years ago
“Purchased a PowerCore 20100 external battery made by Anker, extremely happy with the product which arrived in a timely manor. The ordering process was straight forward. First Class.”
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Posted 8 years ago
“The product range, prices and Prime make shopping so easy it becomes a sport or at the very least enjoyable. We have recently bought lots of items including Fire Stick, Echo multi charging unit. I have already grouped my next purchase in the basket”
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Posted 8 years ago
“they always have things in stock and delivery is quick”
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Posted 8 years ago
“Amazing so quick would only shop on line with Amazon now”
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Posted 8 years ago
“Following a problem with a Christmas order, Amazon were able to resolve the problem efficiently. They went above and beyond to ensure my order was completed before Xmas. I would highly recommend.”
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Posted 8 years ago
“Really easy to use. Store all of my relatives addresses. Allows me to pay from New Zealand and deliver in the UK.”
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Posted 8 years ago
“Very easy to deal with and great customer service”
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Posted 8 years ago
“I found 2 paperback books I was looking to buy and Amazon had them cheaper than any other online Australian retailer and they were dispatched within 24 hours. Knowing I will receive them days quicker than other online retailers makes a big difference and will make me return to buy books again in the future.”
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Posted 8 years ago
“Great service and great prices.”
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Posted 8 years ago
“Fantastic Service. I can always find what is not available in the stores and delivery 1 or 2 days even over the Christmas period”
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Posted 8 years ago
“Good prices, a lot of tempting items for sale. Not had any problems with shipping, and orders have arrived ahead of scheduled date.”
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Posted 8 years ago
“Great service and prompt delivery of goods”
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Posted 8 years ago
“Very good customer service”
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Posted 8 years ago
“Easy to find what I need for great value”
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Posted 8 years ago
“When I had to send something back it was sorted quickly & so was my refund plus so far I have received good service on my orders.”
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Posted 8 years ago
“Purchases arrived very quickly. Christmas gifts which were well received.”
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Posted 8 years ago
“Professional support team.”
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Posted 8 years ago
“Their products were delivered on time, packaged well and well priced. The website is easy to use and there are lots of choices of sellers for each item.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews