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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I just recently tried the prime program and really happy with their prices, and if an item is going to be late, they will let you know. They always keep you informed and have no problems with returning items. I have a friend that was waiting for a certain spice on Thanksgiving day and it was delivered as promised. I am very happy with Amazon.”
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Posted 8 years ago
“Very speedy delivery with great communication”
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Posted 8 years ago
“Very fast delivery, and when something in the order was wrong it was quickly corrected.”
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Posted 8 years ago
“Persistently over performed on delivery. Very Happy”
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Posted 8 years ago
“Very good quality and fast free delivery.”
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Posted 8 years ago
“Ordering is easy delivery is fast and reliable times for delivery as promised”
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Posted 8 years ago
“Generally have been good up until about a year ago. I have had several items that I have ordered not arrive that were in stock. Eventually my money was refunded with no explanation. This has happened about 4 or 5 times in the past year and was never an issue previously. Still have an iyem outstanding that I ordered, paid for and still haven't received from back in the Spring i.e. 9 months ago and still waiting. I think the systems are less than ideal from where they were. 5/10 from a 10/10! Victim of their own success??”
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Posted 8 years ago
“I always find better deals with Amazon over other companies and I love the free and fast delivery! ?”
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Posted 8 years ago
“From placing order to item getting delivered all very hassle free. Amazing service from Amazon.”
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Posted 8 years ago
“Easy to use the site.”
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Posted 8 years ago
“Prime is best thing since sliced bread!”
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Posted 8 years ago
“Never fail to provide a excellent service bought lots of Xmas presents and all sent on time.”
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Posted 8 years ago
“I ordered a pair of Spiro basketball shorts and I was so happy with them they got delivered only 2 days after I ordered them and they are so comfortable and lightweight and hopefully I should be ordering much more soon”
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Posted 8 years ago
“Service is getting poor, some products are getting expensive, does not tell you or make obvious were some products are being shipped from. Rapidly losing faith in them.”
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Posted 8 years ago
“Fast delivery and great returns policy. A fully comprehensive list of products to choose from and the go to site for all your needs.”
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Posted 8 years ago
“Excellent service on every thing I've ever orderd,customer service is 10 /10.Best way to shop on the internet.”
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Posted 8 years ago
“Fully i was happy after shopping....”
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Posted 8 years ago
“Excellent service easy delivery”
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Posted 8 years ago
“Theyre cool, if they paid tax be a bit better”
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Posted 8 years ago
“I recently ordered a case for my tablet. I found the website intuitive and simple to use and my order was delivered earlier than promised. I couldn't ask for anything more.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews