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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“They deliver fast, most of the times, and if there's an issue customer service is always more than willing to smooth things out and help you end with a positive experience.”
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Posted 8 years ago
“I've been a loyal customer since 2002 and I have used Amazon UK, France, Germany, USA and Italy and I have never been disappointed, on the rare occasion I have encountered a problem they have always been courteous and swift in their dealings with me and I have never lost a penny shopping with them, whatever failings they may have it certainly isn't customer satisfaction and I look forward to many more years happy shopping with them.”
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Posted 8 years ago
“Fabulous service and selection, with Prime it is a winner!”
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Posted 8 years ago
“Prices are better than i can find locally”
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Posted 8 years ago
“With Amazon Prime Membership, products are fulfilled quickly and arrive in a short time.”
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Posted 8 years ago
“Amazon is good, to find everything is esay”
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Posted 8 years ago
“reliable and quick service!!!!!!!”
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Posted 8 years ago
“Wide range of goods. Lots of item on Prime with free delivery for members. Fast service, easy to use website.”
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Posted 8 years ago
“Brilliant service as always!”
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Posted 8 years ago
“perfect shopping with good prices.”
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Posted 8 years ago
“Quick delivery”
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Posted 8 years ago
“I am a British citizen living in Spain so I normally purchase from Amazon in Spain. Even with my limited Spanish I found it a good site to navigate and straightforward for making purchases. The items arrive promptly. I will continue to purchase from Amazon in the future.”
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Posted 8 years ago
“Had gift needed at right price”
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Posted 8 years ago
“Amazon is, as the name says Ama-zing, but the only downside is not providing fulfillment services to Croatia. I think it's the only EU country it does not provide "Fulfilled by Amazon" service, so lots of articles cannot be ordered, sadly :( Other than that, perfect!”
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Posted 8 years ago
“Very happy very easy web site to use and easy payment system. Fast delivery service too :)”
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Posted 8 years ago
“Amazon prime is amazing..... Fast, efficient and at a competitive price”
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Posted 8 years ago
“They always do... i use them in Spain and UK - and always get what i need on-time”
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Posted 8 years ago
“Selection is wonderful. Quality and value are tops. I thought being a wedding registry that the gifts would be sent directly to the couple , but it came to my home so it necessitated sending on.”
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Posted 8 years ago
“Huge range of products at generally good prices with good delivery service via Prime. Yes, you pay extra, but its worth it. They deal with any issues promptly (e.g. replacement of damaged / undelivered item). Brilliant way of shopping online.”
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Posted 8 years ago
“good service each time.good delivery times .”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews